Global 4  Avis 2 023

Excellent service, fast and reliable as always, Gabriel is fantastic on the phone talking me through every stage

Efficient response and resolution

Sully the engineer attended A Total Kleaning Office. To install our new handsets. Sully was very professional answered all our questions to ensure the business operation was not disrupted. He did an excellent job.

Jack has been brilliant over the past few years, reliable knowledgeable and punctual. Jack provides an exceptional level of IT framework support and client service, enabling our organisation to operate fluidly and with confidence, day to day.

Liam supported us with the install of our new phone service for the office.
He was very knowledgeable and was able to answer any questions that we had and the demonstration of the use of the service was great from start to finish.

Quick, friendly response and good advice!

Gabriel Toader at Global 4 was very helpful...it was a difficult issue and talk me through the process ....there was no way i could of re-set may computers and mobile with out his help

Tony from Global 4 was very professional when installing a network equipment on our site with as little disruption as possible.

Jack Bradley was fantastic in supporting me today. I logged a ticket first thing this morning and he called me within minutes to assist. Although the issue wasn’t straightforward, Jack worked through it quickly and got everything up and running in a timely manner.

Thank you, Jack — really appreciate the support!

Tony did an excellent job from start to finish. He was swift, efficient, and kept disruption to the site to a minimum. His professionalism and attention to detail were greatly appreciated.

Tony was very efficient and helpful. Sorted out our new telephones and internet upgrade. Highly recommended

Liam and Cameron finished installing the new phone system today it went live staff trained and great guys great job and great phone system we now need to understand- learn it

Gabriel Toader was brilliant in providing helpful, friendly and efficient support when resolving an issue with my laptop

My new laptop was set up today by Jack Bradley. The whole process was very efficient and Jack did a fabulous job. The appointment took place at the requested time and there was no fuss or drama. Extremely professional.

I’ve been liaising with Gabriel Toader over the past few weeks regarding several unrelated IT issues.
Gabriel has been fantastic. Top customer service and support. Gabriel explained the issues and processes necessary to resolve them. He always calls back when he says he’ll call back and he has resolved the issues in a timely manor without any fuss or drama.
Gabriel is always polite and very professional.

Just hope the next time we have reason to contact Global4 for assistance, we get Gabriel again.
Thanks for your help Gabriel.

Gary Brown
Tim Doody & Co. Ltd - (Solar Signs UK Ltd)

The rapid response and professionalism from Charlie was fantastic. Thanks again!

Mihai was great. Quickly understood my issue and set about checking everything was Ok. Excellent level of support

Liam was absolutely fantastic from the moment he arrived on site!! Brilliant service.

Took three days to respond on a fairly urgent matter. If we can have a 24 hour minimum response time, would expect in the IT Support industry to have a shorter period. Got there in the end but rather late.