Globalflightcatchers Avis 

506
•
TrustScore 3.5 sur 5

3,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I booked a return flight from London to Johannesburg which I paid for in full on booking , I had to repeatedly ask for tickets , I was told I would have to pay another 198 pounds because the price ha... Voir plus

Noté 5 sur 5 étoiles

Alex, was very helpful in booking our tickets. We had a multi city booking with certain commitments and he understood them and worked with us patiently to make that happen. Alex went above and beyond... Voir plus

Noté 4 sur 5 étoiles

They are accomodating , kind to talk too and given you a good deal, the only thing I wasn’t impress is that informing the client that the ticket has been issued which is not, they make you feel that y... Voir plus

Noté 5 sur 5 étoiles

The communication was prompt throughout. Just one amendment to payment after initial booking, but still alot better price than other sites. The documentation and flight info came through quickly and w... Voir plus

À propos de l'entreprise

  1. Agence de voyages

Informations provenant de diverses sources externes

Global Flight Catchers is a trading brand of Al Hajj Travel & Tours Ltd. Global Flight Catchers is a travel agency and dedicated to creating and facilitating travel experiences that expand awareness and give each traveler a true experience and sense of the country and culture they are visiting. We guarantee that we always have plenty of great ideas for travel to different parts of the UK & all over worldwide destinations. We are committed to offering travel services of the highest quality, combining our energy and enthusiasm, with our years of experience. Our greatest satisfaction comes in serving large numbers of satisfied clients who have experienced the joys and inspiration of travel.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

506 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 17 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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3,5

Tous les avis

(506)

47 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Be Aware.

This is my experience of dealing with this company, went on website price n fly looking for a flight LHR to luxor return for 2026, on the 21.7.25, noted they were the most competitive.
Paid £1938.34 and received a confirmation e-mail with an invoice attached confirming the flight with my E tickets arriving between 24/48 hours later.
The following day 22.7.25, I received an email asking me to ring them which I did as there was an issue with my booking and a delayed response could have an impact on the cost and availability.
I did and an employee A rang advised that the flights had not been confirmed and the true cost was now £2400 which I refused to pay.
I have had previous with this company years before, they use the ruse or con whichever way you wish to describe their methods to attempt to extort more cash from you.
They offered a refund which you had to ask for but my bank had already stopped the payment.
Another company to avoid is Crystal Travel same thing quoted under 2k, then on confirmation the total for the flights was now £2,211.
Avoid both companies, book with the airline direct it's safer and legitimate.

21 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

MAKE SURE WHAT YOU'RE BUYING ACTUALLY EXISTS!

On July 11th 2025, I purchased two KLM plane tickets for a return flight from Los Angeles in January 2026. They were advertised at a very good price - hence the purchase. I paid at the point of booking and received confirmation, advising me that I would receive my e-tickets within 24 hours. As it was a Friday, I did not expect that commitment to be achieved, but did expect the tickets to be in my in-box on Monday.
Monday came and went - no tickets. Tuesday I phoned. "There's a delay with KLM as the booking is so far ahead. You'll have the tickets within 24 hours" (That would actually make it 120 hours since I booked and paid). Nobody from the Company ever phoned ME - I had to phone every day. 5 days, 5 phonecalls, 5 promises made ("You'll have them tomorrow") and never met.
On Friday 18th, my last phonecall, I found out the truth. GFC did not have the tickets to sell me. GFC having 'sold' tickets to me at the amazing price, KLM refused to accept the GFC booking (their own website was selling at +£200 for each ticket).
So GFC were actually selling a product they didn't have, (I believe that is Illegal?). It was extremely frustrating and immensely disappointing.
Customer Service was dreadful. Every promise made was broken. Each time I as promised my tickets 'in 24 hours', that was a lie.

I read GFC's reviews before I used them and was reassured by their excellence. I am content that so many previous clients had received what they have sought.

I hope that my very poor experience is simply a "one-off" but I would warn future customers to ensure that the product you are buying actually exists before you pay for it and are ultimately disappointed.

11 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

I had a great experience

I had a great experience with GLOBALFLIGHTCATCHERS. Their team was professional, very responsive, and incredibly helpful throughout the entire booking process. They found me a great deal and made everything so easy and stress-free. We booked our initial flight but because the tickets had run out (we booked after 12), they changed our ticket for us easily and free of charge. Highly recommended for anyone looking for reliable travel services!

26 juillet 2025
Avis spontané
Noté 4 sur 5 étoiles

I previously wrote a review for…

I previously wrote a review for Globalflightcatchers in which I gave a Three Star Review. I can't edit the previous review as I have tried. I have spoken to a member of staff and they have explained what happened. I have agreed to give them a 4star review but advised them they need to keep customers informed.

25 juillet 2025
Avis spontané
Noté 3 sur 5 étoiles

We upgraded Economy Classic to Economy…

We upgraded Economy Classic to Economy Delight. Up until this point I would of give five out of five. However since the upgrade on 21.07.25 it has taken five days and numerous calls to gain E-Tickets and confirmation. I would also say the representatives from the company has always been polite and courteous.

25 juillet 2025
Avis spontané
Noté 4 sur 5 étoiles

Easy procedure with immediate…

Easy procedure with immediate confirmation number sent via email. You then enter this number on the specific airlines your flying with to obtain the tickets. I was initially sceptical as to wether this was a genuine booking agency but as per the above all was good, quick and hassle free

30 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

The company with helpful staff

The company is an excellent place to do your booking either for holiday or business trips.
The company staff are always helpful and all very friendly and happy to assist.

21 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Good experience

Great travel agent. Booked an initial flight for November but had to change the date. George was extremely helpful with this process. Thank you once again

18 juillet 2025
Avis spontané
Noté 2 sur 5 étoiles

Communication Issues

Communication is slow and can be frustrating at times. Sometimes comes across as rude. That’s all. Otherwise they were helpful.

18 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Hi I have just booked a flight with…

Hi I have just booked a flight with Globalflightscentre and I cannot thank this company enough.The staff was very pleasant and took all the stress of me by doing everything for me.It was all done professionally and made sure that everything what I wanted was correct by reading the booking back to me.I will recommend this company and a big thank you again to Chris and all the staff

16 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent support at a challenging time

Our family received excellent support from the Globalflightcatchers Team, not only with the original booking, but later with some unforeseen and urgent changes to the travel itinerary. The Team were easily accessed by both telephone and email and provided us with good communication and concerned assistance at a difficult time.

19 juillet 2025
Avis spontané

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