Glo Melanin Avis 

Rio has been a great help to me. My package was delivered but there was no product inside. It looks like it has been tampered with. I let her know and she had a replacement shipment sent out within 2 days. Great customer service. I am looking forward to receiving my product.

I had a great experience using the AI chatbot, Rio! He was extremely helpful, easy to communicate with, and made the entire process quick and simple. Rio understood what I needed right away and provided clear, useful responses without making things complicated. I really appreciated how smooth and convenient the experience was. Definitely a great feature and one I’d be happy to use again!

Fabulous customer service!! Shout out to Elyka!!! Thanks again.

The products do EVERYTHING they say. Dark spots on my neck from shaving are rapidly clearing. Also, I had a problem with my shipment that was resolved quickly and the sales rep, Rio, reached out to me personally to follow up and make sure I was taken care of.

Rio helped me out, and was quick to answer my question and take action to what I needed! Also love the products, really works in brightening my skin!

Elyka helped me beyond needs which was greatly appreciated

I made a mistake during the ordering process and I was F-REAKING out. I messaged Glo Melanin and Rio was on it! She messaged me back in record time and sorted out my issue. She was polite, knowledgeable, and even explained what happened so the next time I order I wont have the same issue. I can’t wait to try the products I purchased and the elite-level customer service will ensure I come back and tell a friend!

So this morning I had a chance to deal with RIO a very sweet young person who help me out and he was really kind and helpful and got things done in a timely manner THANK YOU 🌈🌈🌈

Their products are amazing and they work and When I had an issue with my delivery it was handled EXPEDITIOUSLY by Elyka. Thx 😊

The experience were great!! Ekyla helped me out with what I needed quickly & explained everything perfectly! Would recommend!!!

Elyka was very helpful with updating my subscription and account products. And worked very quickly. Thanks AJ much for your help.

I reached out to Glo Melanin to cancel my recurring subscription. I am satisfied with the products, but currently I have more than enough and didn't want to continue getting more products auto-shipped when it will take me a while to start using them (there are some non-Glo Melanin products I already had that want to use up first). Rio provided great customer service and was able to cancel my subscription for me. When I am ready for more Glo Melanin products, I will be back to order them!

The reason I gave 4 stars was because I had to send a follow-up email before I got a response however it was Labor Day that week so response times could have been delayed due to the holiday. I also wish there was a way to order more than one quantity of a product (because I order for both my sister and myself) without having to lock into a subscription (but it can be paused or canceled at any time).

Thanks Rio and Glo Melanin!

Had an issue with billing. I was pleasantly surprised with the hospitable way that Rio assisted me!

Order came missing one item. Rio from glo melanin was kind and responded extremely fast and got the rest of the order shipped out quickly.

The quality of product. Fast response when I was checking on shipping. Will do business with you guys!!

The mask that I purchased worked so well for my skin that it cleared a breakout in 1 week! Easy to use and at a great price!

Rio was very helpful and responded to my concerns very quickly. Really appreciated.

What made my experience so great is that the product actually works. Also I love being a member because of the credit I acquire through my membership fee and purchases made, I can used it as a gift card, which means I can get all the skincare I need and not stress over the cost, because I have "Melanin Money "!🥰

Rio was amazing! I explained my issue & it was IMMEDIATELY resolved! I understand that sometimes companies can’t always make their customers happy but that was certainly not my experience with Glo Melanin. I love my products & will be purchasing more in the future! Thank you again Rio!

I reached out for support with my subscription. Rio responded quickly and was knowledgeable. He understood what I was asking for and responded accordingly. Additionally, since I started using Glomelanin products, I feel comfortable leaving the house makeup free!!!