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Noté 1 sur 5 étoiles

In my experience, GLWIZ feels like a rip-off. I paid for a year but was wrongly asked to pay again after six months. They admitted it was a mistake and promised a refund, but out of around £70, I only... Voir plus

Noté 2 sur 5 étoiles

Unfortunately poor quality and poor customer care. Screen freeze and stops Every two second, called their customer service for support, nothing changed and they try to blame my network and my connec... Voir plus

Noté 1 sur 5 étoiles

من برای اپل تی وی اشتراک خریدم، بعد از گذشت دوروز از خرید اشتراک فعال شد، بعد از فعال شدن هم اکثر سریال و فیلم های مطرح و بروز نمایش داده نشد و صفحه مشکی بود، فکر میکنم اصلا فایلش موجود نبود و فقط ا... Voir plus

À propos de l'entreprise


Coordonnées de contact

2,2

Bas

TrustScore 2 sur 5

21 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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Tous les avis

(21)

6 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

In my experience

In my experience, GLWIZ feels like a rip-off. I paid for a year but was wrongly asked to pay again after six months. They admitted it was a mistake and promised a refund, but out of around £70, I only got about £20 back. Then they stopped responding to emails and cancelled my subscription instead of resolving it. The customer service was very poor, and I wouldn’t recommend this company.

20 août 2026
Avis spontané
Noté 1 sur 5 étoiles

I ordered and paid for GL Box 500

I ordered and paid for GL Box 500. On the 1st day it was locking up and was defectived. GL wiz asked me to send it back so they can check it out. It's been 3 week since I bought it and I don't have the box yet. They don't replace it they want to repair the brand new one, what a shame and shame. Calling hotline service is almost impossible. Waiting 2 to 4 hours if you are lucky to talk to Amir or Lyla. Horrible company. Including Daryuish Bagheri.

20 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Beware

Beware, this company is fake. They only want your money. They don't respond to inquiries. They scam people.

16 février 2026
Avis spontané
Noté 1 sur 5 étoiles

عدم پخش سریال و فیلم های جدید

من برای اپل تی وی اشتراک خریدم، بعد از گذشت دوروز از خرید اشتراک فعال شد، بعد از فعال شدن هم اکثر سریال و فیلم های مطرح و بروز نمایش داده نشد و صفحه مشکی بود، فکر میکنم اصلا فایلش موجود نبود و فقط اسمش توی اپ موجود بود .
سرعت اینترنتم هم فوق العاده بالا هست و با هیچ اپ دیگه ای مشکلی نداشتم. به هر حال من بلافاصله ریفاندش کردم

30 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Their customer service does not honor…

Their customer service does not honor the lifetime subscriptions that were sold for access. Can it get any more like a scam? This behavior is not only rude and impolite but also highly unprofessional. It's incredibly frustrating to deal with a company that disregards its commitments to customers.

1 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Glwiz means Garbage

I subscribed to this TV service provider 10 months ago, and it has undoubtedly been the worst experience I've ever had in terms of service quality and customer support. Throughout this time, the service frequently malfunctioned, and for the past two months, it has completely stopped working.

In an effort to address these issues, I contacted their customer service team via email multiple times but received no replies. I then attempted to call their support line, only to be left on hold for hours without any assistance or resolution. The total disregard for my time and the lack of any helpful responses have left me extremely frustrated and disappointed.

This entire experience has led me to believe that this TV service provider has one of the most inefficient and unresponsive customer service teams I've ever encountered. I deeply regret my decision to subscribe and feel compelled to share my negative experience with others.

9 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

The worst customer service I have ever…

The worst customer service I have ever experienced. I used it for a month and renewed the service. however the subscription didn't work. I emailed customer service a few times and nobody responded to my message. I tried a number of times over the phone, i stayed on hold for hours and nobody cared to reply and it is so frustrating to be your customer!!! The worst customer service and support team ever!!!

7 août 2024
Avis spontané
Noté 1 sur 5 étoiles

I just wanted 1 month of subscription

I just wanted 1 month of subscription. I stopped the subscription but they still took money from my account.
When I called the customer service they told me that they can't send a verification email that my subscription has been stopped.

28 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

They Kept Charging Me Against My Will

I subscribed for 1 month but they kept charging me for 2 more extra months. I checked my account and I realized that my account is on auto-charge without me knowing it. I am so sorry for them!!!!!!! They stopped my service right away after one month but they kept charging me. Their service was so poor. Do not fall for this.

22 mai 2024
Avis spontané
Noté 2 sur 5 étoiles

Unfortunately poor quality and poor…

Unfortunately poor quality and poor customer care. Screen freeze and stops
Every two second, called their customer service for support, nothing changed and they try to blame my network and my connection.
I can’t recommend them.

20 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

It is a joke it does not work

It is a joke it does not work. The application is not working av installation. Token code for already registered device does not exist. So do no try it.

16 septembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Their application does not work

Their application does not work. I paid a one year subscribtion downloaded the app on my TV. but after a while the appluacation asks for "Token code" which is impossible to find and customer service could not help either.
Do not pay them

20 septembre 2022
Avis spontané

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