Gnosispay Avis 

38
•
TrustScore 2.5 sur 5

2,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Frankly unacceptable. I'm waiting for a transaction to be unblocked following an order canceled on the very same day. The merchant clearly confirmed that nothing was charged on their end (norm... Voir plus

Noté 1 sur 5 étoiles

Ho effettuato un deposito tramite zeal sul mio conto gnosis, quando ci è stato l'attacco alle safe. non ero stato avvisato dell'eventuale problema portando alla perdita dei miei soldi, il supporto non... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I would like to have my account deleted because I created it years ago and have forgotten all my login details, and now I need a new account. I contacted support via chat two weeks ago, but I haven't... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I really enjoy gnosis, the app is simple and has everything needed, I currently have 4% cashback and really enjoy it, yes they have some issues but compared to other crypto banks I'd say it's the bes... Voir plus

2,3

Bas

TrustScore 2.5 sur 5

38 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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2,3

Tous les avis

(38)

20 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Warning about Gnosis Pay

Warning about Gnosis Pay – Personal Experience

I tested the service and encountered significant issues:

Activation: To use the services, you must order a digital Visa card for €30, which can only be waived by using Monerium or official partners.

Wallet: During activation, a safe wallet is assigned. If it does not match your existing account, the card is blocked. No warning is provided about this risk during the process.

Support: After a month of reports via chat and email, the issue remained unresolved. I received broken links and incorrect wallet updates.

Conclusion: Complex procedures, slow support, questionable professionalism, and limited portability.

⚠️ Exercise caution if you operate in the crypto space.

11 octobre 2025
Avis spontané
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Réponse de Gnosispay

The wallet-matching step at activation should flag that risk before anyone pays for a card, not after. A month without resolution on top of that makes it worse.

Please email support@gnosispay.com from your account email, with "Trustpilot" in the subject line, and we will get this resolved ASAP.

Noté 1 sur 5 étoiles

Not working in Italy. KYC is not passable.

While Sumsub is world's leading KYC provider, there is something wrong with Gnosispay. I uploaded my ID, then a shitload of banking statements and utility bills and after few weeks it says "We couldn’t verify your profile because your region isn’t supported."

14 août 2025
Avis spontané
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Réponse de Gnosispay

Please email support@gnosispay.com with the account email you used and we will confirm the specific reason and we'll get this resolved ASAP. We definitely support KYC from Italy.

Noté 5 sur 5 étoiles

korzystam z karty od roku

korzystam z karty od roku. nie mam większych zastrzeżeń. jedynie kilka razy odrzuciło mi płatność i karta nie działa na automatach paliwowych.

2 juillet 2025
Avis spontané
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Réponse de Gnosispay

Dziękujemy.

Noté 1 sur 5 étoiles

useless

failed kyc for no reason, no support by the team too

21 avril 2025
Avis spontané
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Réponse de Gnosispay

A KYC rejection without a reason, plus no response from support, is not how any of this should work. Please email support@gnosispay.com with your account email and mention Trustpilot in the subject line. We will look into it immediately.

Noté 5 sur 5 étoiles

The Gnosis Pay card stands out as a…

The Gnosis Pay card stands out as a sleek and stylish innovation for navigating the modern financial landscape. It perfectly blends cutting-edge blockchain technology with everyday practicality, allowing users to integrate crypto seamlessly into their lives. With its minimalist design and effortless functionality, the card embodies a future-forward aesthetic. Ideal for those who appreciate contemporary solutions in a rapidly evolving digital age, Gnosis Pay is both a statement of tech-savviness and a practical tool for modern living.

23 avril 2025
Avis spontané
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Réponse de Gnosispay

Thank you. We wanted the card itself to feel like part of the product rather than an afterthought, so this is good to hear.

Noté 1 sur 5 étoiles

Vorsicht Scam!

Hier deutet Vieles darauf hin, dass es sich um Betrug handelt. Das Unternehmen verlangt Ausweiskopien und eine Vorauszahlung von 30 Euro für die Karte, ist danach aber nicht mehr erreichbar.

Der Support, den es angeblich gibt, reagiert auf Anfragen nicht! Beschwerden werden nicht bearbeitet!

14 mars 2025
Avis spontané
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Réponse de Gnosispay

Dass der Support nach der Kartenbestellung nicht mehr reagiert, ist kein akzeptables Verhalten, und uns ist klar, wie das von außen wirkt. Bitte senden Sie die E-Mail-Adresse Ihres Kontos an support@gnosispay.com mit "Trustpilot" im Betreff, und wir prüfen Ihren Fall direkt.

Noté 3 sur 5 étoiles

30 € for a plastic Card


30 € for a plastic card !

and no bank transfer possible !

We're having issues

Sorry! Our system seems to be having issues. Retry once and if it doesn't work please report on our Discord for support and updates.

Error message: ("isUnexpectedResult FailureError":true,"type":"une xpected_failure","name"?"Unexpected Result FailureError","reason": {"type":"none_of_results_are_successful","value": {"id":"cm863453h004nd57udyhpnqx2"}}}

Cancel

Retry

ok !
hat sich mittlerweile verbessert !

die 30 € bleiben ......

21 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Support existiert nicht

Bereits vor Monaten habe ich mich bei gnosispay.com registriert und verifiziert. Logge ich mich in meinem Account ein so wird mir im Browser angezeigt "We are processing your data". Den Support habe ich versucht auf verschiedenen Kanäle zu erreichen, aber es wird schlicht nicht geantwortet. Fühlt sich ja Scam an da ich meine Ausweisdaten zum verifizieren zur Verfügung stellen musste und nichts passiert.

19 janvier 2025
Avis spontané
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Réponse de Gnosispay

Es ist inakzeptabel, dass Ihr Konto monatelang im Status „Wir verarbeiten Ihre Daten“ verharrt, ohne dass Sie eine Rückmeldung erhalten. Sollten Sie weiterhin Interesse haben, senden Sie bitte die E-Mail-Adresse Ihres Kontos an support@gnosispay.com mit dem Betreff „Trustpilot“, damit wir Ihr Konto direkt weiterverfolgen können.

Noté 1 sur 5 étoiles

Pessimo customer care e cambiamenti repentini

Ho una contestazione aperta da mesi per una frode ricevuta, zero assistenza e non rispondono, inoltre cambiano spesso le regole del Cashback, spesso non lo danno senza motivo valido.
Statene alla larga.

1 novembre 2024
Avis spontané
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Réponse de Gnosispay

Una controversia per frode che si protrae da mesi, unita a regole di cashback in continua evoluzione, non è accettabile. Se stai ancora affrontando questa situazione, ti preghiamo di inviare il riferimento della controversia a support@gnosispay.com con oggetto "Trustpilot escalation" e ce ne occuperemo direttamente.

Noté 5 sur 5 étoiles

Still young and full of potentional

Gnosis Pay Review
The Gnosis Pay card is still relatively new, with plenty of room for improvement, but in the short time it’s been available, I’ve had a mostly positive experience. I’m in my second week of using it, and so far, the card has been reliable without any failures.

One of the standout features is its integration with the ZEAL Wallet, which makes transactions smooth and convenient. Any issues I’ve encountered were resolved through Discord and their support chat. While the response time was a bit long, it’s worth noting that I’ve waited much longer with more established payment platforms like Plutus, NAGA, and Binance—sometimes up to two months just for a simple answer.

In the long run, I see a lot of potential in this project. I genuinely hope they continue to grow and learn from the mistakes of their competitors. A lot of payment platforms become complacent, assuming they’re the only option, and I hope Gnosis Pay avoids that trap by continuously improving and keeping customer satisfaction at the forefront.

15 octobre 2024
Avis spontané
Noté 3 sur 5 étoiles

Support at GnosisPay does not exist

Support at GnosisPay does not exist. KYC is done by some shady crapy Fractal company, which doesn't provide details about who is managing personal data, a requirement in EU. I can't pass KYC even if I have sent docs by email and tried also to who is named Fractal. Probably improved. I'll try and come back again.

26 août 2024
Avis spontané
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Réponse de Gnosispay

You are right and I'm really sorry that you experienced this issues. We have completely rebuilt our KYC provision but I appreciate that it is probably far too late to help in this instance.

Noté 1 sur 5 étoiles

Stay away from Gnosis Pay - not worth it.

I do not recommend Gnosis. Support does not exist. KYC done by some shady Fractal company, which does not even provide details about entity managing personal data, which is requirement in EU.
There are much better providers with way better processes and customer support.

2 août 2024
Avis spontané
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Réponse de Gnosispay

I'm really sorry that you experienced this issues. We have completely rebuilt our KYC provision but I appreciate that it is probably far too late to help in this instance.

Noté 3 sur 5 étoiles

1 month later still no refund on the card, edit: got it now

Been waiting a month to get my card refund as part of their marketing campaign to refund those who joined through a certain website they partnered up with and use their token to back their app.

I couldn't join through the provided link because that provided a 404 not found response but they fixed this after. However I already joined. So I missed the payout that others got because the customer rep forgot to put me on the list manually. They told me it should be fixed this week.

Timeline:
June 26

HI,
I have just chased and been told that today should be the day! I will confirm once complete!

June 27
I still haven't gotten it
how can it be that it takes so long for such a simple thing.

The tech is great but the support is not up to standards. Whoever is in charge of payouts is not doing a good job. The support agent should have gotten the result if they promise something.

Update: I got credited. Will give 5 stars over time that I use the app and don't get any issues or rather don't have issues that take a long time to resolve.

28 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

Horrible chat support times

No chat support during the weekend and a ticket opened on saturday still isn't answered on a wednesday... Might as well stop this service if u aren't able to provide support for basic issues.

29 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Great support

For now I just tested the support.
Support replied to me in less than 5 minutes and provided correct solution.

2 février 2024
Avis spontané
Noté 2 sur 5 étoiles

Looks like a SCAM

Very interesting concept, but it looks like a SCAM, be aware! I am located in EU and the service should be available in Europe already. During singing up they asked to connect my crypto wallet first, and then wrote I am not eligible because of location. But the wallet stayed connected! They are either laying it is available in EU or they want to suck out your wallet.

29 juillet 2023
Avis spontané

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