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Lisez les avis des autres

Noté 1 sur 5 étoiles

This company does not deliver on its promises. It also does not care about providing quality customer service and actively solve problems. I will make sure to never order from this company again

Noté 1 sur 5 étoiles

Be sure that you are aware of the ability of this unit to accept/ pair with any other device. I assumed incorrectly that I could always use the tower as a speaker or add my own microphone etc. ONLY th... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

June 22, 2024 - I've worked through Front Row Agency, finding assignments via the Gipspot app. I worked mainly at Costco stores. Based on my own expertise and merit, I succeeded often exce... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Company is not the easiest to deal with here in AUS, did send a few emails and made several calls but always had to follow up, with the great products they have the service should be the same but it's... Voir plus

À propos de l'entreprise

  1. Magasin Hi-Fi
  2. Magasin d'électronique

Informations provenant de diverses sources externes

Over 14,000 schools use FrontRow technology for better learning outcomes and a safer, more efficient campus. What we do is simple: Make it easier to connect and communicate with your students, with groups across campus, and with many of the devices you use to run your institution. In the classroom, FrontRow knocks down invisible communication barriers with elegant digital sound technology for media and teacher voice reinforcement, audio-visual device control and management, and automated lesson capture. When linked together via your school network, your FrontRow classrooms form a powerful campus-wide platform for paging, intercom, bell scheduling, automated emergency response, and much more. Whatever your communication vision, from simple to ambitious, FrontRow can help you make it happen. Call us or visit gofrontrow.com for a free consultation.


Coordonnées de contact

1,3

Mauvais

TrustScore 1.5 sur 5

53 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 1 sur 5 étoiles

Front Row Agency Not Worth My Time!

June 22, 2024 - I've worked through Front Row Agency, finding assignments via the Gipspot app. I worked mainly at Costco stores. Based on my own expertise and merit, I succeeded often exceeding sales expectations. I was sought after by Costco staff, being extended for many months. I was offered permanent employment with CDS frequently.

Front Row was just a middleman ciphering off of my talents. They did not seem to be appreciative, responsive or organized. They would approve me for assignments that were rejected once I arrived at the store.

Today, I arrived at a Target store. I drove 22 miles and no one at Target expected me. Front Row asked that I wait there for almost an hour to be "refused". Then I would get half pay. I couldn't locate a manager to assign me work, and surely wouldn't find one to sign the required refusal form. I left the store frustrated having to drive another 22 miles all for nothing. Ester who has previously been hugely non responsive gave no apology. ... It was just "my little red wagon", my problem.

In the past, I was refused assignments at Costco after they were approved by Front Row and driving for miles to the location.

I found this company unorganized, unappreciative, and strongly lacking in employee support. They were this way often without explanation or apology. I am pissed now, after having driven so far for nothing, not to mention the preparation and me following their meticulous instructions.

I DO NOT RECOMMEND WASTING YOUR TIME WORKING WITH FRONT ROW VIA THE GIGPRO APP. ~ KEVIN

20 juin 2024
Avis spontané
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Réponse : FrontRow

Reviewer is referring to Frontrow Agency, a marketing agency unaffiliated with FrontRow, an education technology company owned by Boxlight. Please remove this review and post to the correct company page. Thank you and best wishes on your endeavors.

Noté 1 sur 5 étoiles

Be AWARE

Be sure that you are aware of the ability of this unit to accept/ pair with any other device. I assumed incorrectly that I could always use the tower as a speaker or add my own microphone etc. ONLY this company's components work with it and they are very expensive. Even though I replaced several headsets, perhaps due to the other electronics in my building, I never got a clean sound. Be aware of all options before you commit. With other systems, I would not have $200-$300 of expenses each time I developed an issue. With the technology today, why is there no adapter etc. to allow other connections? Seems unnecessarily controlled. It was not clear to me how limited my choices would be with this purchase. I was not able to get my value of use out of it.

22 février 2021
Avis spontané
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Réponse : FrontRow

Thank you for reaching out to us. You should have received a reply from us regarding your specific issue. Your ToGo model is approximately 10 years old does and has a specific FrontRow ToGo transmitter that cannot be pair with another mic. The issues you described is likely due to the transmitter being old and failing.

The transmitter is easily fixable with a new part. The cost to replace the transmitter is approximately $200. Please contact one of our local resell partners in your area to purchase one: https://www.gofrontrow.com/support/find-a-reseller. If the new part does not fix the issue, then you have 30-days to send it back. We do also offer a trade-in program if you are interested in upgrading the unit.

If you have any other question or need further assistance, please do not hesitate to reach out to our Customer Care Team via customercare@gofrontrow.com or 800-227-0735.

Noté 2 sur 5 étoiles

Company is not the easiest to deal with…

Company is not the easiest to deal with here in AUS, did send a few emails and made several calls but always had to follow up, with the great products they have the service should be the same but it's not.

31 juillet 2020
Avis spontané
Noté 4 sur 5 étoiles

FrontRow classroom sound systems are durable and work well.

We like the FrontRow products but our only problem is that in dealing with our local reseller, the costs they quote as "manufacturer" are often higher than what's quoted directly on the FrontRow site. We know they must be making money with the markup but be up front about it!

8 juillet 2019
Avis spontané
Noté 5 sur 5 étoiles

Excellent products for classroom sound

Excellent products for classroom sound. System connects to the computer system and student personal FM system. Our latest purchase will equip my school with a system in each room!

26 juin 2019
Avis spontané
Noté 5 sur 5 étoiles

Happy teachers

Our teachers have raved about the FrontRow system and how much it has enhanced their delivery and quality of listening from their students.

13 juin 2019
Avis spontané
Noté 2 sur 5 étoiles

Disappointing experience

We had high expectations since the product seems great, but the implementation was poor and the follow up was worse.

26 mars 2019
Avis spontané
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Réponse : FrontRow

Thank you so much for your review. We are sorry to hear you've come across less-than-excellent service from the reseller. We will look into this immediately and follow up with you promptly via email. Thank you again for choosing FrontRow and for letting us know about this issue.

Noté 4 sur 5 étoiles

We do not have issues with Front Row, but with the re-seller

We do not have issues with Front Row. We think it is a great product.
it's the re-seller we've struggled with and issues with the install that have not been resolved in the 7th month after install.

18 mars 2019
Avis spontané
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Réponse : FrontRow

Hi Tony, thank you so much for your review. We are sorry to hear you've encountered less-than-excellent service from the reseller. We will look into this right away and follow up with you promptly. Thanks again!

Noté 4 sur 5 étoiles

I like how easy it to use in the…

I like how easy it to use in the classroom. I do not like how the speaker appears to be affected by other wireless interference or the IR signal can be interfered by outside light sources.

13 mars 2019
Avis spontané
Logo de FrontRow

Réponse : FrontRow

Thank you so much for the rating, Jeremy. It's clear something is not going right if you're experiencing wireless or light interference. We will have our technical team contact you to address this and to get your system running properly. Thanks again for the feedback!

Noté 5 sur 5 étoiles

Love it! Use it every day!

Using the EzRoom system and microphones in class gives me more energy at the end of the day and keeps the class attentive. I use the Frontrow Teacher microphone every day!

19 septembre 2018
Avis spontané
Noté 5 sur 5 étoiles

Good service

FrontRow have been very quick to answer queries and the soundfields have been welcomed by the teachers that use them.

3 mai 2018
Avis spontané
Noté 5 sur 5 étoiles

Top of the line!

I have been fortunate to have used two models of FrontRow. I couldn't teach without it. I saves my voice and more importantly all kids are able to hear me. FrontRow speaker systems are a must have for any classroom, especially a large one.

1 mai 2018
Avis spontané
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Réponse : FrontRow

So good to hear, Karen! Thanks for letting us know! :-)

Noté 5 sur 5 étoiles

As a school that now has three…

As a school that now has three FrontRow- ToGo System speakers, we are very pleased with these products. We use them on a daily basis in our lunchrooms or for other events that we need the use of a speaker. This product has many great features, it is lightweight, durable, portable, aux cord attachment capabilities and has the ability to project across a large area while still providing a clear, crisp sound. With the system we purchased it came with one handheld mic and a mic that can be warn for a hands free experience, but we added a second hand held mic out of preference. When ordering these speakers the customer service reps were great making sure we ordered everything we needed. Great company to work with and has great products!

17 avril 2018
Avis spontané
Logo de FrontRow

Réponse : FrontRow

Wow, thanks for the really detailed review, Brian! We're really happy you're enjoying the ToGo!

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