This is such a great app for teaching your children money skills. The best thing luckily you can not go into det, because if i am bieng honest if det was allowed most childrens' accounts would be in t... Voir plus
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What I have noticed is that there is not very many lessons to do and nothing to do with the xp you earn. You can earn xp by doing the money missions apart from as far as I can remember there aren't ve... Voir plus
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Great starter account for kids and only opened initially because I didn't think there was much else available for that age group. The monthly fee is ridiculous and the extras they add if you transfer... Voir plus
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It just stopped working. I messaged the help centre and they said do a bank transfer, while they are experiencing problems. This is too time consuming and potentially unsafe as I can’t quickly give my... Voir plus
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À propos de l'entreprise
- Service de finances alternatives
- Distributeur de billets
- Banque
- Institution éducative
- Institution financière
- Société financière non banquière
À propos de GoHenry
Écrit par l'entreprise
GoHenry is the UK’s #1 debit card & learning app for kids and teens, loved by over 2 million members worldwide.
Young people aged 6-18 can learn about earning, saving, and smart spending with features like automated pocket money, task lists, and gamified educational quizzes and videos. Then they can practise their skills in the real world with their own personalised debit card—all while parents watch and guide with flexible parental controls.
That’s why 92% of parents say their children are more money-confident since joining GoHenry.
Écrit par l'entreprise
- Our Mission
- We’re on a mission to help millions of kids be good with money.
- The smart debit card for kids
- Help your kids feel financially independent with a GoHenry kids' prepaid debit card—it's a great way for them to learn the value of money.
- The debit card for teens
- Money gets a glow-up with the GoHenry debit card and app made just for teens. Spend, save, earn, send money to friends—and more.
First Month Free
Try 30 days free and start learning instantly
Join Over 2 Million GoHenry Customers and Get Your First Month Free, With No Contract! Choose Where Your Kids Can Spend, Get Spending Alerts, & Create Savings Goals & Rewards.
Coordonnées de contact
GoHenry Limited, Spectrum Point, 279 Farnborough Road, Farnborough , GU14 7LS, Hampshire, Royaume-Uni
- 0330 100 7676
- help@gohenry.co.uk
- gohenry.com/uk
3,9
Bien
12 k avis
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It’s good u can set ur allowances but…
It’s good u can set ur allowances but some shops don’t allow the cards
1 avril 2026
Réponse : GoHenry
Thank you for taking the time to leave your feedback and review. We’re pleased to hear that you are enjoying the allowance feature and finding it helpful for your family’s routine.
Regarding the card not being accepted in certain shops, because GoHenry is a youth card designed specifically for young people, it automatically blocks transactions at merchants that sell age-restricted items. You can always see the exact reason a payment didn’t go through by checking your child’s statement in the GoHenry app.
If you’d like us to look into a specific shop for you, please feel free to reach out at help@gohenry.co.uk or give us a call on 0330 100 7676. We’re always happy to help 😊
Excellent service always received.
14 avril 2026
Avis spontané
Réponse : GoHenry
Thank you for your review and for joining us on our mission to make every kid smart with money!
Réponse : GoHenry
Hi Richard, thank you for taking the time to leave this review! We're so pleased to hear that you are finding GoHenry easy to use. ☺️
Great App for kids and parents alike
Very motivating for my 8 year old to earn her own money and experience how to budget and save. App is very easy to set up and use. Love that there is a savings and investment option. 5 stars! 🌟
18 avril 2026
Avis spontané
Réponse : GoHenry
We're so happy to hear that your daughter is learning those all-important money saving skills! Thank you for believing in the GoHenry mission of making every kid smart with money. 😊
Amazing app for budgeting and planning…
Amazing app for budgeting and planning finances.
11 avril 2026
Avis spontané
Réponse : GoHenry
We're so happy to hear that your learning those all-important money saving skills! Thank you for believing in the GoHenry mission of making every kid smart with money. 😊
Great card this teaches them the value
Great card this teaches them the value
17 avril 2026
Avis spontané
Réponse : GoHenry
Hi there, thank you for your review! It's great to hear that you're loving GoHenry 😊
Fees expensive
17 avril 2026
Avis spontané
Réponse : GoHenry
Hi there! Thanks for taking the time to review our service. We completely understand that the monthly fee can be a sticking point for some. We charge a small fee each month so that we can deliver the quality service your family relies on. It directly pays for three critical areas:
👨🏻💻Our Dedicated Support Team: You are speaking to me right now! We staff a specialized team of real people, available to help with card issues, app questions, and financial education features. A basic bank often routes you to long phone queues or automated bots. Your fee ensures you can reach us when you need us.
📲Continuous App Development: The fee funds our team of engineers and designers who are constantly adding those premium features—like goal setting, chore integration, and new security updates—that make our app the best financial tool for your child.
🔐Security and Card Management: We pay fees to card networks (like Visa/Mastercard) and data security experts to ensure every transaction is secure, and that the instant card-locking feature works perfectly, giving you complete control and peace of mind.
I hope this helps explain the reason for the fee, but if you have further queries, please don't hesitate to reach out!
Very fun with educational videos
Very fun with educational videos. I learnt so much!
17 avril 2026
Avis spontané
Réponse : GoHenry
Hi Adam, thank you so much for taking the time to leave us this review! We're so glad to hear that you are enjoying gaining money confidence with GoHenry 😊
It teaches me how to save money
17 avril 2026
Avis spontané
Réponse : GoHenry
Thanks for leaving us a review Aziyah, great to hear you are enjoying saving money with GoHenry!
Réponse : GoHenry
Hi Heba, thanks for the review! It's great to hear that you are finding GoHenry easy to use 😊
Getting the young ones to see and spend…
Getting the young ones to see and spend the value of money 👍
16 avril 2026
Avis spontané
Réponse : GoHenry
Hi Steve, we're happy to hear! Thanks for taking the time to leave this review.
Réponse : GoHenry
Hi Audrey, this is amazing to hear. The fact you are able to use our app easily, and efficiently is awesome!😊
Réponse : GoHenry
Hi Chris! Thank you for your review. We're so glad to hear you're loving GoHenry!😊
Everything was fine until…
Everything was fine until they kept on taking money from my credit card (which I’d removed as a payment option), each month for the monthly membership fee. Had to remove the card multiple times but it kept on happening, there excuse for the card being put back onto the app as a payment option was “if it can’t be taken from your regular card it will use one you’ve used previously even if you’ve removed it”….again, no reason whatsoever for it not to be able to be taken from my regular card. Eventually they blocked my credit card so nothing could be taken out ever again, great, but then I started having trouble with my regular card that I have always use for the app, it wouldn’t let me transfer funds or anything, it kept saying there was an error, & this went on & on & on, & yes the card was in date & valid, it doesn’t run out until next year!
After about a month of this I decided to just close my child’s accounts & have the money transferred over to a different account of mine so I could then set up a different spending card with a different provider, & yes, you’ve guessed it, more issues. Cancelled the accounts fine, but my child’s funds which were supposed to be sent over to another account never arrived! At their end it got sent apparently, but at my end there’s absolutely nothing. I contacted my bank to check, & they couldn’t find any such payment going into my bank account. GoHenry refused to do a forward track on the transaction as advised by my bank, instead they just fobbed me back & forth between themselves & my bank. A month & a half later & still no sign of my children’s money, the money is lost, vanished, disappeared! & it looks like my kids will never get it back either!
I am in the middle of closing my child’s JISA with GoHenry & I am very concerned that I will loose nearly £100 worth of savings when I try & transfer that now!
Wish I had never ever started with GoHenry! My kids spending cards are now with Monzo, & so far so good, & FREE! So if you’re thinking of getting GoHenry DON’T! Go for Monzo instead, or, just simple go with your own bank account for your kids .
15 avril 2026
Avis spontané
Réponse : GoHenry
Hi Lisa
Thank you for taking the time to leave us a Trustpilot review and for bringing this to our attention. We are incredibly sorry to hear about the frustration you’ve experienced regarding your payments and the delay in receiving your children's remaining funds. This is certainly not the level of service we aim to provide.
Regarding the payment issues you described, we understand how concerning it is to see charges on a card you believed was removed. Furthermore, the delay in your closing balance refund is something we want to investigate further. We take the security and successful transfer of our members' money very seriously.
To ensure we resolve this and locate the refund, please contact us directly at help@gohenry.co.uk or call us on 0330 100 7676. Lines are open 8 am - 8 pm, 7 days a week.
When contacting by email, please use the subject line "Trustpilot Review - FAO supervisors." We want to work with you to ensure that the funds reach your account.
We hope to get this sorted for you and your children as quickly as possible, and we look forward to hearing from you soon.
Regards
Thomas
GoHenry Supervisor.
Réponse : GoHenry
Hi Janet, thank you for your five-star review. We are glad to know you find the service easy to use and find our member service helpful. We appreciate your feedback.
Réponse : GoHenry
Hi Dave, thank you for your five-star review. We appreciate your feedback, and we are glad to hear you find the app great for kids.
Very handy
Very handy, but constantly asks me to set up my son's pocket money, when I don't use it for that and no way to turn it off. Sometimes doesn't 'load' and I have to go back out and retry. The card mostly doesn't work on busses either. But these are minor and the overall experience is fast and slick and very convenient. So I would recommend.
13 avril 2026
Avis spontané
Réponse : GoHenry
Thank you so much for your 4* review and for recommending GoHenry! We are absolutely thrilled to hear that you are finding the overall experience fast, slick, and so convenient for your family.
It is fantastic that you are using the account in a way that fits your specific needs! As a quick tip to stop those pocket money setup prompts, you can simply head to the 'Allowance' section in your app and set the weekly amount to £0. This lets the app know your preference and will keep those reminders away!
Regarding bus travel, some local transport networks process payments offline, which can occasionally cause the card to be declined or temporarily blocked by the transport provider. You are welcome to get in touch with us directly and we can take a further look into this. We are open from 8am - 8pm 7 days a week on 0330 100 7676 or email help@gohenry.co.uk.
Thank you again for being such a valued member of our community. If you ever have any questions or need a hand with anything at all, please just let us know and we will be right here to help.
Réponse : GoHenry
Great to hear your children are enjoying GoHenry!
It’s a card format
It’s really useful because sometimes businesses don’t accept cash so it saved me from being heartbroken. High respect.
12 avril 2026
Avis spontané
Réponse : GoHenry
Thanks for leaving us a review! It's great to hear you are enjoying GoHenry
Réponse : GoHenry
Hi Loewen! Thank you so much for sharing your review. We're so happy to hear you are enjoying our service!
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