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Lisez les avis des autres

Noté 4 sur 5 étoiles

Generally positive experiences using GolfNow with my regular buddies. It pays to read the small print properly so no surprises. A couple of courses were happy to re-arrange our booking when the weat... Voir plus

Noté 1 sur 5 étoiles

Still no refund after 4 months. Being directed to a chat option on their website. There isn’t one. Ridiculous customer service

Noté 5 sur 5 étoiles

Golf now is the best golf app to book great casual golf at your pace and your tee times. As many golf clubs are so expensive ,golf now is a golfers life saver , playing on the best courses at unbelie... Voir plus

Noté 5 sur 5 étoiles

No problems booking the rounds on a number of local courses here in North Wales. Play once every two weeks so usually only pay for one round a month using the special deals, admittedly at the time pro... Voir plus

À propos de l'entreprise

  1. Service technique

Écrit par l'entreprise

Our goal is to keep golfers connected to the sport by offering: CONVENIENCE The GolfNow mobile app and site provide 24/7 access to tee times, as well as recommended courses near you and golf club details to help you prepare for your round. UNMATCHED SELECTION With over 1,700 golf clubs (and counting), we offer a wide range of golf courses throughout the UK and Ireland to suit golfers of every skill level. GREAT VALUE


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

135 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 4 sur 5 étoiles

Improvements

1. When booking on the system it does not clearly differentiate between 9 and 18 holes. There should be a default facility on every members settings to only show either 9 or 18 as selected. Playing from different tees to 9 greens does not constitute 18 holes. Alternatively state number of actual holes in the course information 9, 9/18 or 18.
2. There is no closed course eg due to bad weather or reduction in number of holes open, information mechanism.
3. Sort out distance information eg from my home to Silverdale GC you state 28 miles , whereas RAC route planner accurately states 42 miles
4. I like Golf Now, and regularly use Golf Now but have to constantly remember theses points . If you could just sort them out, that would be excellent

23 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Brilliant organisation to deal with

Brilliant organisation to deal with, I have enjoyed so many rounds of golf particularly on my hotel breaks with them. They have a no nonsense refund policy. Regards Michael Baker

22 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Really disappointed with the service…

Really disappointed with the service and unable to find any way to contact by phone email or the chat option which is said to be available from 9-5
My tee time was cancelled by the course I had booked into play due to wet weather. I have waited days for a refund but nothing has been actioned by way of direct refund or email to advise on refund of my fee. I have been onto the website and app but unable to find any option to contact golfnow to discuss the issue. I have googled how to contact support at golfnow but have got nowhere - I'm still down by my payment with what appears to be no method of discussing this and will be cancelling my account shortly.

22 novembre 2023
Avis spontané
Logo de GolfNow UK

Réponse de GolfNow UK

Hi Andrew,

Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you've experienced by the golf course closure.

To better understand your concerns and to discuss your refund, please contact customerservice@golfnow.co.uk. They are committed to resolving any issues and ensuring your satisfaction.

Your feedback is valuable to us, and we appreciate the opportunity to make things right. We look forward to assisting you further and appreciate your patience.

Noté 5 sur 5 étoiles

Very good at showcasing some very good…

Very good at showcasing some very good deals to play golf in my area. I’ve never had to use it yet, but the new cancellation feature is an awesome idea, it takes the stress and strain out of getting a refund, getting it back into your account, that type of thing, I always look at the availability of local courses and then put it to my playing buddies.

22 novembre 2023
Avis spontané
Noté 4 sur 5 étoiles

Golfpass bargain.

Played Edenmore for the first time in good few years. The course and the greens in particular have improved greatly since I was last there. It was a bit wet underfoot here and there but considering the weather we've had recently, it wasn't bad. Only 14 holes open but we played the 1st four holes again so that was ok. Great Pro shop too, I ended up buying a golf bag that I'd been eyeing up for £20 cheaper than the best online price!
I would just like to pass on a few words about Golfnow while I have the opportunity. I've used Golfnow for a few years, I've always had a good experience. I didn't renew my club membership this year as I was away from home a lot and finally signed up for the Golfpass. What a bargain!!! For £99 upfront, I received a £40 voucher for Taylormade online ( granted their prices are more expensive than other outlets but hey...still a no brainer?) I've received and used my £25 tee time credit every month....big advantage is you have 2 months to use it, slight downside is you can only use your credit against "Hot Deals" and only against only 1 green fee.
Overall I'm very pleased....the app has been easy to use.....no issues at all. I even received an immediate refund when a booked course was closed due to bad weather....I expected an awkward process due to a few poor online reviews but the refund was absolutely painless and very quick.
Golfpass doesn't replace club membership but it certainly provides discounted access to other courses. Ill be keeping my subscription even when I go back to my club.

21 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Payment method not authorised

I've used Golfnow for a couple of years with no issues (so 5 stars !) but recently when trying to book I get the message 'One or more of the provided payment methods were not authorised'. My card details are correct and sometimes if I keep trying it eventually gets accepted, but sometimes I have to give up and ask a friend to book instead. Reported the issue to Golfnow but they don't seem interested.

20 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Said 18, but was only a 9 hole course

I saw an 18 hole course that I hadnt played before & paid for 2 people.
When I got to the course they told me it had been reduced to a 9 hole course months beforehand & GolfNow had been informed - although they still show it as 18holes!
I was angry because I had travelled over 25 miles to get there

3 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Geat Service …

Used the service via the app for a few years now. Can't falt it. A couple of times I have had tee times cancelled due to the weather, I recieved my money back without any drama. Would highly recommend this company.

21 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great value rounds of golf on my local courses.

No problems booking the rounds on a number of local courses here in North Wales. Play once every two weeks so usually only pay for one round a month using the special deals, admittedly at the time provided. But that is not a problem if you are retired and flexible. Mid day starts mainly given priority in special deals. Will certainly join up again next year.

21 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Cheap tee times

I have just renewed my Golf Pass annual subscription for the 3rd time. I find it very good value for money and the monthly vouchers are a bonus if you are able to play at the designated times. As a retired golfer I am happy for any discounts and have recommended Golf Now to several of my friends.

21 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Very good easy to use app

Very good easy to use app. Good deals on tee times, generally members guest prices or better. Always received refund when not able to play due to weather. Get to play all the local courses instead of same course week in week out.

12 novembre 2023
Avis spontané
Noté 2 sur 5 étoiles

Rarely great prices and discount codes…

Rarely great prices and discount codes that never work

They often email codes for use when booking but they never work.
It is pretty much always cheaper to book direct

21 novembre 2023
Avis spontané
Logo de GolfNow UK

Réponse de GolfNow UK

Hi,

We're sorry you have had this experience with us but we appreciate you taking the time to alert us of this issue.

Going by the information you have given, I suspect you may be subscribed to our US mailing lists for which the promotional codes will not be eligible for use on golfnow.co.uk.

If you could email marketing@golfnow.co.uk I will be able to assist you further and make sure you are only sent the most relevant offers and news from now on.

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