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LoadUp Junk Removal Avis 1 505

TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Outstanding customer care. Kept me informed every step of the way. An extraordinarily worry-free process. I needed my electric motorized wheelchair removed from a friend's driveway (where it dec... Voir plus

Noté 1 sur 5 étoiles

Do NOT use Load up!! I scheduled junk removal 1-month in advance in Wisconsin and no one showed up to remove my items! I received a text 4 hours after the scheduled arrival time saying no crew was a... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Very courteous, professional easy to work with. The only hic-up was having to reschedule 2 times. Just need to have a better network for all your city’s you offer service in. That being said the coupl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a bed and couch that needed to be hauled away and LoadUp was the least expensive by far. They were able to come even earlier than we thought which worked out wonderful for us. Communication b... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de gestion des déchets

Écrit par l'entreprise

LoadUp is a nationwide full-service junk removal and hauling company specializing in guaranteed upfront pricing online and dedicated customer support. Call 844-239-7711 or book online today.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Workers were right on time

Workers were right on time. Had no problems finding my house. Friendly! Wouldn’t let me help with loading the cinder blocks! Would use your company again.

17 avril 2026
Noté 5 sur 5 étoiles

Load Up worked great for me to clear…

Load Up worked great for me to clear the extra furniture from my mother-in-law's home after an estate sale. I didn't know what would be left so I couldn't plan ahead. I sent photos to LoadUp and Clyde and his crew came the next day and took it all away. It was easy and a huge relief since we had two days to clear the house.

13 avril 2026
Noté 5 sur 5 étoiles

Outstanding customer care

Outstanding customer care. Kept me informed every step of the way.
An extraordinarily worry-free process. I needed my electric motorized wheelchair removed from a friend's driveway (where it decided to conk out). And I needed it done as quickly as possible. I got that result. Within 2-3 days of reaching out to LoadUp it was gone.

17 avril 2026
Noté 1 sur 5 étoiles

Do Not USE - MN

I asked for a quote specifically for a WM Dumpster bag and 2 twin box springs, they sent me a quote, I paid and booked for the following day as it was available - there was no communication the day in which I booked my service until 7pm. At which someone called and asked if the next day was fine. Which was, then the vendor got sick and the next day they wanted to reschedule but they sourced to another person who apparently came through and pick stuff out of my dumpster bag after saying they wouldnt be able to take it since they thought it was less.

I have tried to get an additional cost for the removal of the dumpster bag, the texting robots cant seem to figure it out, so I asked to cancel my service - well then someone texted me right away - I declined and said no I still want to cancel and they have not said a word more. I have tried calling the number and getting someone seems impossible and I have emailed and submitted inquiries on the site with no response.

Frustrating and disappointed.

15 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

I asked for a quote specifically for a…

I asked for a quote specifically for a WM Dumpster bag and 2 twin box springs, they sent me a quote, I paid and booked for the following day as it was available - there was no communication the day in which I booked my service until 7pm. At which someone called and asked if the next day was fine. Which was, then the vendor got sick and the next day they wanted to reschedule but they sourced to another person who apparently came through and pick stuff out of my dumpster bag after saying they wouldnt be able to take it since they thought it was less.

I have tried to get an additional cost for the removal of the dumpster bag, the texting robots cant seem to figure it out, so I asked to cancel my service - well then someone texted me right away - I declined and said no I still want to cancel and they have not said a word more. I have tried calling the number and getting someone seems impossible and I have emailed and submitted inquiries on the site with no response.

Frustrating and disappointed.

16 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Do NOT use Load up!

Do NOT use Load up!! I scheduled junk removal 1-month in advance in Wisconsin and no one showed up to remove my items! I received a text 4 hours after the scheduled arrival time saying no crew was available. I rescheduled for 2 days later. Again, no one showed! I cancelled my order after their failures to complete the service and was refunded 50% of my entire service fee!! Buyer beware!! They guys are horrible and a scam!!!

11 avril 2026
Avis spontané
Logo de LoadUp Junk Removal

Réponse : LoadUp Junk Removal

Hi Eric,
Thank you for bringing this to our attention. We sincerely apologize for the experience you had with us. While we strive to provide timely and reliable service, there are rare occasions where delays occur that are beyond our control despite our best efforts. We will be reaching out to you directly to resolve this issue and make things right. We truly value your satisfaction and appreciate you choosing LoadUp.

Noté 5 sur 5 étoiles

Had a great experience with LoadUp Junk…

Had a great experience with LoadUp Junk Removal. The guys were friendly and easy to work with. They had a large trampoline disassembled and loaded in their truck in no time! I would definitely use them again in the future.

13 avril 2026
Logo de LoadUp Junk Removal

Réponse : LoadUp Junk Removal

Thank you for the kind review, O’Neill! We’re thrilled to hear you had a great experience with the team. Your support is truly appreciated.
We look forward to assisting you again in the future. Thank you so much for choosing LoadUp!

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