Gomibo.co.uk Avis 219

I have already sent my review 7 to 10 days ago. Thank you

I have ordered 3 phones from Gomibo...delivery time is 2 working days from Holland. The prices were cheap and the prices of each phone were the lowest i could find...and they take paypal among other payment methods. Their range of phones is extensive. I am very impressed with this company.

Unbeatable prices, easy to use website

Fast delivery and product as described. Very competitive prices. I will definitely buy again from this website.

Excellent service and price. Within 24hrs of ordering phone it had been delivered. Would 100%recommend. Will definitely use again.

Very fast delivery item as described

I was amazed at the speed of delivery - and the price was the lowest on the internet search. Fantastic, I would definitely use them again

I have just put the phone down to Gomibo customer services after the most exhausting experience trying to secure the purchase of a simple phone cover for my Samsung phone. Difficult to summarise the long list of issues with this without boring the socks off any reader. However, suffice to say that the Gomibo customer service has been appalling. I ordered the phone cover 24 days ago and it is still not in my possession. What is clear is that it did arrive in Preston UPS depot around about 3 weeks ago (about 40 miles from where I live). Thereafter, no update other than "delivery delayed" (and still is!!). Now UPS is clearly at fault here but you would think that an email to Gomibo would soon have the matter sorted out with a new cover sent out in the following days. Sadly not!! After numerous emails (the first of which was just ignored), form filling and jumping through hoops, today (24 days after order) they confirm by email that they will be investigating the matter with UPS but that I will have to wait a further 5-10 business days before they can resolve. But then, the call from Customer Services this afternoon to say that "we actually do not have that item in stock anymore but we can offer you an alternative item!" So, after 24 days of nonsense, I have sacked them off, gone to good old Amazon UK and bought a different colour cover (never mind the colour!) for delivery in 3 days time.
Sorry readers, I can clearly see that Gomibo generally rates very highly, but seriously, you would not want to be put in a position where your parcel is lost and have to go through the rigmarole that I have endured. It's also a 'time thing' readers...our time is a precious thing...we none of us need to have to spend hours and hours dealing with these relatively trivial matters when retailers could just do the decent thing and look after their customers properly.

UPDATE
Well readers...just goes to show you can be a little hasty to complain sometimes. Just received a follow up email from Gomibo acknowledging that their services have fallen well short on this occasion. Furthermore, they have offered to supply the same item in a different colour -free of charge! So maybe both sides have something to learn from this. Thank you Gomibo for your offer of compensation for the poor experience. I will be accepting your offer forthwith.

Great service. Motorola G50 delivered to Northern Ireland within 18 hours of being ordered. 128mb memory which was not available in UK ( only 64mb) Only difference is comes with European two pin plug but not a problem as use usb charger. Excellent service and a good price.

The website and purchase was straightforward and easy to use, delivery was so quick and the product is amazing. Great company. Would definitely recommend them to friends and family.

Was hesitant at first as not heard much about this company in the UK. Wanted the Sony case for my new Xperia 1 iii. couldnt find it in stock in the UK. ordered from Gomibo and it was cheaper then RRP but also got it the next day. amazing service and price

Good communication. Item arrived on time.
Easy straightforward purchase.

Great product and great service I will use again.

Steve

Great service and a great price ! recommended.

Good product, good price, delivery & communication fine. I'd have preferred a UK mains plug, but otherwise perfect.

I was unable to purchase a Motorola G8 power in the UK so went to these people and the delivered it within the time promised. The phone is the same as UK apart from the two pin charger but I just use the USB cable in a universal socket.

Simple, straightforward and professional. Would buy from Gomibo again, without hesitation.

arrived the next day, product as described, no issues