Gomibo.co.uk Avis 219

Big choice of phones at great prices with fast delivery, always use GOMIBO.

Arrived on time, tracking was excellent.

Slightly apprehensive about buying from a Dutch company who were the lowest price I could find and who promised next day delivery of a Motorola G45 phone. But all went according to plan, so very satisfied

Received my new phone very quick..no problems, packed very carefully so no damage. Signed for pkg so very secure...very happy with this phone and delivery

My second purchase and again excellent service and communications. Great product and price . Would recommend to anyone

Astonishing service, best I've seen in many years.
Ordered Monday, in my hand by Tuesday early afternoon.
Item was a gift and is perfect.

Thanks a lot for the efforts guys, I'll be buying again.
Cheers

Rubbish Customer service...I Purchased a phone from Gomibo, it was €1300 so I was a bit sceptical as I haven't heard of this company but couldn't get it anywhere else.

They used UPS for delivery (useless) it got lost, I emailed Gomibo to see if they can sort it, N0 REPLY, I kept ringing UPS but they wer clueless, emailed Gomibo again, NO REPLY, the phone turned up a week later, packaging damaged, pone box damaged, phone ok so kept it, after a week of being really stressed theres no way I was having a more dealings with this company. NEVER AGAIN

Mike

This is the second phone I have purchased from Gomibo in less than two weeks. I wanted to see and feel how well the Moto G53 5G worked before getting the second for my wife.
The phones are both brilliant for such a low cost, much cheaper than anywhere here in UK and the ordering and delivery have been faultless for both transactions.
Very highly recommended, both the Moto G53 5G phones and Gomibo!

Excellent company and overall way of doing a business is wanderfull .

Easy to order online. Super quick delivery

Well things went wrong. Here's the issues, what went was good, what was bad and how they were resolved.
I ordered a new phone 15/8/23 at 10.17, was delivered at 8.00 next day. New phone at a significantly lower price than in UK delivered in less than 24 hours. Brilliant 5 stars.
Advert said box contained, phone, case, charger and cable. No charger in box. Contacted Gomibo, they apologised and said I was to return and they would then replace with another new phone with charger.
Problem, Gomibo said all I had to do was box up phone, attach returns lable, drop off at local shipping company and Gomibo will take care of rest.
Well it was due to go from UK to Netherlands, UPS needed some sort of export documentation before it could leave UK. It took 16/8/23 to 25/8 for Gomibo to resolve required documentation. Very disappointed with delay.
Replacement order arrived 29/8/23.
Exact phone I ordered, new in sealed box etc. again no charger in box despite advert saying charger was included.
Contacted Gomibo, were again apologetic offered to replace phone and contents or refund purchase price. I was due to leave UK on 31/8/23 for 3 weeks. I suggested the advert was wrong and perhaps charger was no longer in box, and they should check with manufacturer for exact contents. In mean time refund a small amount for inconvenience.
Gomibo agreed.
Perhaps Gomibo were misled by manufacturer or perhaps a whole batch of phones were missing their charges. Will never know.
Had Gomibo insisted I went through the clunky, slow replacement system I would have given a 2 star review. After both I and Gomibo talked I think a sensible outcome was agreed and 4 stars is a fair review' You only really find out how good a business is in how they deal with customer disappointment
However, had the advert been for just the phone without a charger I would have no hesitation in giving 5 stars.

What a pleasure to buy from! I ordered and received my new phone within 48hrs all the way from the Netherlands and much cheaper than UK prices. I would use these guys again. Phone is great!

Brilliant service . Ordered Friday and arrived Monday. Can't get better than that !!

Excellent easy to order fast delivery genuine product all sealed great price would definitely order again.

The price for the Oneplus Nord 2T was the best I could find and the phone was delivered next day. Great service !!

Order my phone and the next day it was here, exactly as described.

Excellent service. Great customer care team. Called before ordering the phone for details. Received in two days. No problems so far. Hopefully device will serve well. Thank you Gomibo!

Ordered Wednesday, delivered Friday (Holland to UK).
No issues and would buy a handset from Gomobi again.

Nicht kompetent. E-Mail Verkehr wegen Beanstandung mit gesamt 6 verschiedenen Mitarbeitern. Von diesen war genau eine Mitarbeiterin kompetent. Hat mich richtig verärgert. Nicht kundenorientiert