The Good Feet Store - Middleton Avis 

Billy is incredibly talented and knowledgeable about your product. He is patient and thoughtful. As a physician I really appreciate his dedication and approach. He’s a keeper.

I went in to the Middleton, WI store to find an insert to make me more comfortable on the surgery floor at work. I told them I had no issues in any other aspect; fine day to day, no back, hip, or any other pain. They kept talking like I had a lot of problems, which was tip off 1. Classic "I use them and so does everyone I know". I tried some on and told them I didn't feel a difference, they didn't acknowledge it. They didn't ask if I was still interested, just went in the back to grab some off the shelf NOT CUSTOM inserts and gave me a price of about $2,300 dollars after telling me I can't buy just 1 insert, you have to buy the whole system of 4. I should have left right there, but they told me if I wasn't satisfied I could return the product risk free after a trial period, so like an idiot I believed them and tried them out for about 2 weeks. The inserts did nothing, and even made my pain legions worse for the situation I bought them for despite following the instructions the store gave me for a break in period. I went to try and return them and they wouldn't let me, talking in circles about how great they are, how can they get me back into a headspace to keep using them, why did I buy them if I didn't think I needed them, you wouldn't want to hurt an employee's commision would you? Etc. They would not start their listed return process, and I am still fighting with them. Save yourself the hassle, if you want inserts go to an actual podiatrist and you will get actual custom inserts for $350 dollars.