I’ve bought quite a few prints from GoodMood over the last few years, and they’ve been consistently brilliant. The quality of the prints is excellent, they always arrive really well packaged, an... Voir plus
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My whole New York apartment is covered in GoodMood. Im obsessed with this company. I dont know what that review meant about US based customers - my experience was great. Definitely recommend!
I’ve used goodmood a lot to furnish our new house and never been let down. So much choice, something for every room, and customer service always been great - plus stuff arrives so quickly so no waitin... Voir plus
low quality prints and frames. despite nominally costing $400, i can see compression artifacts in the print, the plastic in the frame is extremely glossy, and the frame is bowing where it hangs. abs... Voir plus
L'entreprise a répondu
4,5
Excellent
24 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Fabulous experience
Fabulous experience. Great art and beautifully framed. Would recommend 100%.
21 juillet 2026
Avis spontané
Great customer service; good value for the money
I purchased a print that had a small mark in the artwork. Turns out it was in the actual art provided by the artist and Good Mood took the extra step of obtaining new art from the artist and redoing my order. Most companies wouldn't have bothered. My replacement print arrived yesterday and it looks great. This isn't an expensive piece but for the price paid, I'm happy with the quality of the printing and the frame.
16 juillet 2026
Avis spontané
low quality prints and frames
low quality prints and frames. despite nominally costing $400, i can see compression artifacts in the print, the plastic in the frame is extremely glossy, and the frame is bowing where it hangs. absolutely would not buy again.
there’s no way, as far as i can tell, to leave a review on their website. rather, they send a link that expires shortly after delivery, so they only capture the initial excitement of receiving a big print, and not the longer term experience of owning it.
1 juin 2026
Avis spontané
Réponse de GoodMood Prints
Thanks for the honest feedback, and really sorry the print and frame did not hold up.
Compression artefacts and a bowing frame are not the standard we aim for. We'd like to put this right, either a reprint or a refund, whichever you'd prefer. Please get in touch at hello@goodmoodprints.com with your order number.
American customers should be careful…
American customers should be very careful with that business: Goodmoodprints do not follow normal business practices. They do not want to cancel your order even if you have a good reason to cancel it. Customer service made a reference to their policy that I'm allowed to do it only in a first hour after I ordered! It seems very ridiculous, especially if you know that item wasn't shipped yet and you first required explanations from customer service (in my case I didn't understand that they listed frame size in cm, not in inches).
26 avril 2026
Avis spontané
Réponse de GoodMood Prints
Hi, thank you for your feedback, we're sorry to hear you had a frustrating experience.
As a made-to-order business, every piece is custom produced the moment an order is placed, which is why we do have a one-hour cancellation window. This is clearly outlined both on our checkout page before purchase and in the order confirmation email sent immediately after ordering - we want to make sure customers are always aware of this before and after they buy.
Regarding sizing, our site automatically displays measurements in inches for customers browsing from the US, so we'd love to understand more about the confusion here as this isn't something we've had flagged before.
We always want to do right by our customers and are sorry if the experience felt unclear. Please do reach out to us directly at hello@goodmoodprints.io and we'll do our best to help.
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