There was very quick responses to questions and good communication all around. My car was removed while I was away despite not being in a running condition, which was nice that I didn't have to wait... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The customer service was amazing. I called to donate a Cadillac and a Buick and both cars were picked up the next day by Auto Capitol towing company. I was so grateful for their service.
This is one of the easiest and fastest ways to donate a vehicle that is no longer needed. They called within minutes after submitting the donation online and the very next day, the tow truck was here... Voir plus
L'entreprise a répondu
LAUREN HANDLED MY TRANSACTION. SHE EXPLAINED & COMMUNICATED THE PROCESS WELL. GREAT FOLOWUP THE PICKUP OF VEHICLE WAS WELL ORGANIZED & ON TIME. GREAT OVERALL .NO COMPLAINTS
L'entreprise a répondu
À propos de l'entreprise
À propos de Goodwill Car Donations
Écrit par l'entreprise
Turn Your Old Vehicle Into a Life-Changing Opportunity
Goodwill Car Donations makes it easy to donate your car, truck, boat, motorcycle, RV, or almost any other vehicle and turn something you no longer need into real opportunity for people in your community. Proceeds from every donation go directly toward funding job training, career counseling, and employment services provided by local Goodwill organizations across the country.
For over 100 years, Goodwill has been one of America's most trusted nonprofits, helping individuals overcome barriers, gain new skills, and find meaningful work. When you donate your vehicle, you become part of that mission. You help someone take a step toward independence, stability, and a brighter future.
Most Vehicles in Most Conditions
Whether your vehicle is running or not, chances are we can take it. We accept cars, trucks, SUVs, vans, motorcycles, scooters, boats, jet skis, RVs, campers, trailers, golf carts, ATVs, and more. If you're not sure whether your vehicle qualifies, just give us a call and we'll be happy to help.
The Process Is Simple and Free
Donating your vehicle takes just three steps. You contact us online or by phone, we schedule a fast, free pickup at a time and place that works for you, and we handle all the paperwork from there. After your vehicle is sold, you receive an IRS tax-deductible receipt. There is no cost to you and no DMV hassles.
Proudly Serving All 50 States
We partner with certified IRS 501(c)(3) Goodwill member organizations nationwide, so your donation benefits your own local community. Whether you're in a major city or a rural area, we're here to make giving back as easy and rewarding as possible.
Your unused vehicle has more value than you think. The proceeds from its sale go toward building stronger communities, one donation at a time.
Our Promise to You
Écrit par l'entreprise
- Your generosity deserves our very best, every single time.
- You chose to give, and that means everything to us. We've built our entire process around making your experience fast, friendly, and hassle-free. You'll always have a real person to talk to - someone who listens and genuinely cares about doing right by you. We're always working to be better because you deserve an experience that feels as good as the impact you're making.
Free Pickup, Guaranteed
Free Pickup, Every Time.
We believe donating your vehicle shouldn't cost you a thing.
When we say free pickup, we mean it.
No towing fees, no hidden charges, nothing out of pocket.
Every donation we accept includes free vehicle pickup, scheduled at your convenience.
All you have to do is say yes.
Coordonnées de contact
P.O. Box 90967, 20090, Washington, Etats-Unis
- (866) 233-8586
- support@goodwillcardonation.org
- goodwillcardonation.org
Turn Your Car Into Real Opportunity
4,8
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very quick response and smoothly…
Very quick response and smoothly processing to donate. I will recommend to my friend.
28 août 2026
Réponse de Goodwill Car Donations
Hi Young! Thank you so much for your Toyota Matrix donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!
Ease of donation
Ease of donation. Nothing much to do from my end but clean the car out. Picked up about seven days from my first call.
4 septembre 2026
Réponse de Goodwill Car Donations
Hi Charles! Thank you so much for your Cadillac DeVille donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!
24 Hours!
From the day I decided to donate until my vehicle was gone was less than 24 hours! Amazing!
25 août 2026
Réponse de Goodwill Car Donations
Hi Rick! Thank you so much for your Dodge Durango donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!
Réponse de Goodwill Car Donations
Hi Jennifer! Thank you so much for your Kia Forte donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!
I filled out all the information online
I filled out all the information on line, and received a phone call regarding my donated car. The transport tow truck driver called, and arrived in 20 minutes. He started our car, and drove it onto his flatbed tow truck, and drove off. Pretty easy.
26 août 2026
Réponse de Goodwill Car Donations
Hi Walter! Thank you so much for your Saturn Ion donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!
The staff were friendly
The staff were friendly, professional, respectful, and very helpful.
Making the vehicle donation process simple, convenient, and stress-free.
28 août 2026
Réponse de Goodwill Car Donations
Hi Malvis! Thank you so much for your Mitsubishi Outlander donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!
Auction company picking up car unprofessional/confrontational/extremly rude
The goodwill part was fine but the experience with Capital auto auction DC who picked up the car was extremely rude, unprofessional amd threatening. First we had an appointment for 11-3pm. They call me the night before after 10pm to tell me they would pick the car up at 6am. We'll the title and keys were not in the car and no way I could get there by 6am. They made it seems as if I had caused them a major inconvenience. Called left a message saying this is unacceptable and we need to reschedule. They call me at noon to day someone was now on the way. Then when they got there, the person with the keys had an emergency and had to go to the nursing home for her mother. The truck driver got there and no one or the keys were there. Which I understand was frustrating but we had a family medical emergency. The truck driver called me in a very threatening and aggressive manner saying "I dont care Im taking the car, deal with it you figure it out". My mother eventually got to the truck driver right before he left and apologized but still the driver angry was very rude and unprofessional to her. I understand there were issues on both sides here but the rudeness, mannerism, and unprofessionalalism of the auction company is unacceptable. We will never be donating a car to goodwill again due to the issues we had with the auction company that goodwill chose to pick the car up from.
24 août 2026
Réponse de Goodwill Car Donations
Hi Matthew, thank you for taking the time to share this, and I'm sorry your pickup experience fell so far short of what we expect for our donors. What you describe, being contacted late at night, then dealing with a driver who was rude and aggressive during what was clearly a stressful family moment, is not acceptable, and it's not a reflection of how we want Goodwill donors to be treated.
After reviewing what happened, we've already implemented a new policy with our towing partners: no donor may be contacted after 8 p.m. under any circumstances.
We've also addressed the driver's conduct that day directly with the towing company and are holding them accountable. How our donors are treated during a pickup matters to us, and we will not tolerate anything less than the respect our donors deserve.
We're grateful for your donation and truly sorry this was your experience. If you're willing, we'd welcome the chance to make this right. Please give us a call at (866) 233-8586 and ask for Jeremy.
Tony was very nice and polite did…
Tony was very nice and polite did awesome job getting the car out hope all went well on your side
18 août 2026
Réponse de Goodwill Car Donations
Hi Julia! Thank you so much for your Mercedes-Benz 300 Series donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!
I made the phone call one day
I made the phone call one day, the company who was going to pick the car up and auction it off called the next day. Everything was so smooth.
25 août 2026
Réponse de Goodwill Car Donations
Hi Pamela! Thank you so much for your Mercury Milan donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!
Quick response to email and quick to…
Quick response to email and quick to schedule a pick up. Tow truck driver was professional and friendly.
24 août 2026
Réponse de Goodwill Car Donations
Hi Nicholee! Thank you so much for your Subaru Outback donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!
They answered all my questions
They answered all my questions. They were professional and polite.
The driver of the tow truck was exceptionally helpful with good communication and efficiency.
14 août 2026
Réponse de Goodwill Car Donations
Hi Dianne! Thank you so much for your Honda Fit donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!
Easy and efficient process
I called several other charities that I am embarrassed to say did not even call me back. This was super easy, efficient, and timely. Every one did what they said they would do by the time they said they would.
20 août 2026
Réponse de Goodwill Car Donations
Hi Nancy! Thank you so much for your Mercedes-Benz C-Class donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!
Great Customer Service
Timely communication, arrival on time, all facts checked by the driver, proper receipt, courteous, great Customer service. Appreciate your service.
21 août 2026
Réponse de Goodwill Car Donations
Hi Prabir! Thank you so much for your Toyota Camry donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!
Easy and friendly
The person on the phone was helpful and patient.
The whole process was easy to follow.
The tow company call me on time to schedule the pickup day and time (convenient to me).
The tow truck person called me in advance to let me know when he was going to pickup my car, and he was here on time.
This person also helped me to retrieve my license plates from my car (the screws were very tight) and he spoke in my language which made the process evn easier and friendly.
20 août 2026
Réponse de Goodwill Car Donations
Hi Enrique! Thank you so much for your Honda CR-V donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!
This company hung in there by…
This company hung in there by attempting to pick up our Cherokee Jeep 3 times before coming back to accomplish the task. We appreciate their acceptance of rescheduling the pick up 3 times. They have been very helpful through the whole process.
19 août 2026
Réponse de Goodwill Car Donations
Thank you so much for the Jeep Cherokee donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!
Great customer service
Great customer service, pick up on time and truck driver was very thorough.
17 août 2026
Réponse de Goodwill Car Donations
Hi Olajumoke! Thank you so much for your Kia Forte donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!
Quick pick up of my vehicle
19 août 2026
Réponse de Goodwill Car Donations
Hi Ian! Thank you so much for your GMC Yukon donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!
The towing service that picked up the…
The towing service that picked up the car for you did an excellent job Sent all the necessary correspondence Returned phone call promptly and made the whole process painless
11 août 2026
Réponse de Goodwill Car Donations
Thank you so much for your Ford Fusion donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!
Réponse de Goodwill Car Donations
Thank you so much for your Acura MDX donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!
The donation process was quick
The donation process was quick, very easy to schedule, very professional and responsive. The whole process took two days to complete!
19 août 2026
Réponse de Goodwill Car Donations
Thank you so much for your Nissan Sentra donation and for leaving such a kind review. We're glad to hear you had an excellent experience. Thanks again, and we hope you have a lovely day!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.