Gophr Avis 1 612

TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

My courier Juan delivered some supplies from Wickes rapid delivery service, which is brilliant. Items came just over 2.5 hours and allowed us to get on with the DIY. Courier was polite, professional... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing delivery service from Abdul at Gophr. I ordered some rather heavy bags of stones from Wickes and used their same day delivery service. Abdul carried every bag into my garden (I felt bad that I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jay got my parts from screwfix and delivered quickly. I’m busy and in and out of meetings all day yet needed some parts for a job tomorrow. Fantastic service.

L'entreprise a répondu

Noté 5 sur 5 étoiles

They have great customer service, with real people, and they quickly solve any isssue. Really great. The app is also user friendly and allows to add notes for the courier. Would gladly use again and r... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Coursier

Écrit par l'entreprise

Smart. Scalable. Same-day delivery. Gophr is a smarter, nationwide courier platform that connects businesses that need things delivered quickly, with professional local couriers...and then uses tech to help manage those deliveries for a better, more reliable experience.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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Noté 5 sur 5 étoiles

Screwfix

Jay got my parts from screwfix and delivered quickly. I’m busy and in and out of meetings all day yet needed some parts for a job tomorrow. Fantastic service.

9 juin 2026
Avis spontané
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Réponse de Gophr

Hi Chris,

Sounds like Jay saved the day - thank you!

Gophr Team

Noté 5 sur 5 étoiles

They have great customer service

They have great customer service, with real people, and they quickly solve any isssue. Really great. The app is also user friendly and allows to add notes for the courier. Would gladly use again and reccommend.

7 juin 2026
Avis spontané
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Réponse de Gophr

Hi Maja,

Really appreciate this - cheers for the recommendation!

Gophr Team

Noté 5 sur 5 étoiles

The delivery man was so kind and one of…

The delivery man was so kind and one of the nicest people I have met in a long time he deserves to go a long way thank you

6 juin 2026
Avis spontané
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Réponse de Gophr

Hi Ray,

What a lovely thing to say - thank you.

Gophr Team

Noté 5 sur 5 étoiles

Great service from courier Ramon

My courier Ramon was really helpful, friendly and polite. I would use his services again, if I could choose this particular courier.

4 juin 2026
Avis spontané
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Réponse de Gophr

Hi there,

Good to hear Ramon looked after you - thank you!

Gophr Team

Noté 5 sur 5 étoiles

fast and friendly

fast and friendly, brilliant service

3 juin 2026
Avis spontané
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Réponse de Gophr

Hi there,

Appreciate it - thank you!

Gophr Team

Noté 5 sur 5 étoiles

Excellent courier service

My courier Juan delivered some supplies from Wickes rapid delivery service, which is brilliant. Items came just over 2.5 hours and allowed us to get on with the DIY. Courier was polite, professional and working with care. Definitely will use again, thanks.

29 mai 2026
Avis spontané
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Réponse de Gophr

Hi Nate,

Glad Juan got everything sorted in good time - thank you!

Gophr Team

Noté 5 sur 5 étoiles

Excellent customer service.

Excellent customer service.
Polite, helpful and went above and beyond.
Thank you so much

29 mai 2026
Avis spontané
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Réponse de Gophr

Hi Pamela,

Cheers for the kind words - thank you!

Gophr Team

Noté 5 sur 5 étoiles

burhan delivered some top soil from…

burhan delivered some top soil from wickes 3 hour rapid delivery.

Ultra fast delivery as the items arrived within an hour , super friendly courier and he provided an excellent service , would highly recommend and use again

29 mai 2026
Avis spontané
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Réponse de Gophr

Hi Damian,

Within the hour - good to hear Burhan delivered. Thank you!

Gophr Team

Noté 1 sur 5 étoiles

IBANNED FOR ASKING TO BE PAID FAIRLY ⚠️

⚠️ PROOF: HOW GOPHR TREATS DRIVERS – BANNED FOR ASKING TO BE PAID FAIRLY ⚠️

I promised I would show the truth, and here it is — in writing from their own Operations Manager, Cosmin.

My story:
I worked hard for Gophr, delivering for Wickes, Screwfix, and others. I provided my own van, fuel, insurance, and time — I am the face of their company.

1. They underpaid me £18: Their system FAILED to show the Congestion Charge. I paid it out of my pocket. They said "Read the T&Cs, it’s your problem" — until I complained to Wickes Head Office.

2. They underpaid me £14: I did a full return trip, loaded/unloaded, drove the miles. They paid less just because they can. Their own email admits: "We pay less for returns — it is industry standard". That is not a standard — that is theft for work done.

3. They BANNED me for speaking up: Look at the email attached. They threatened me with "Final Warnings" when I asked for my money. Then, the moment I involved their big clients, they paid up… and immediately kicked me off the platform.

This is their business model:
✅ Make errors → Blame driver
✅ Underpay work → Say "it’s standard"
❌ If you complain? BANNED.

They sit in offices, hide behind keyboards, and treat the people who actually run their business like dirt. And they think they can get away with it.

TO WICKES, SCREWFIX & TOOLSTATION:
I have copied your Head of Fulfilment on every email. You now have written proof that your partner:

• Withholds pay

• Lies about system errors

• Intimidates and bans the drivers representing your brand

Is this the kind of company you want delivering your goods?

TO ALL DRIVERS:
DO NOT WORK HERE. Unless you want to be threatened, underpaid, and discarded the moment you ask for basic respect.

I won my money back (£32), but the battle is bigger than me. This company needs to be exposed.

#Gophr #CourierLife #WorkerRights #Wickes #Screwfix #Logistics #GigEconomy #FairPay

25 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

The delivery service was great My…

The delivery service was great My delivery arrived on time the courier rang to say he was on his way and put my decking boards in the garden
He was friendly and helpful

26 mai 2026
Avis spontané
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Réponse de Gophr

Hi Loraine,

Sounds like he went the extra mile - thank you.

Gophr Team

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