Gracewoodlondon Avis 

I have now received my order - a pair of sandals - and I'm very pleased with them. The price was good and the fit is to size.
However, I placed the order on 08 July and they arrived today, 23 July - 15 days later.
Despite the message I received from 'Eleanor' leading me to believe it was an idea that came about from years of her trying to find lovely things, the items are clearly coming from overseas - probably China which I have no problem with, I just wish she or whomever be upfront about it then we wouldn't be expecting them to arrive within a few days.

I echo the sentiments of the other reviewers. 3 week delivery, which turned out to be from China. The goods were dreadful quality, and damaged. Customer service refuse to supply a return label as you will only receive a refund when they receive to goods back to their China warehouse. Do not recommend using this company.

If I could leave Zero Stars I would! A total scam company - avoid at all costs. Shoes finally arrived after weeks - looked nothing like the picture. Cheap and brassy looking and made of plastic. Going straight into the bin and not even bothering to try to get a refund as have to pay for postage to China. Don't believe the ad that this is a boutique shop offering quality goods - utter utter rubbish 😡

Really disappointed in this brand. I stupidly liked the lady advertising her 'Brand' which lead me to believe she was based in the UK and placed an order.
At no point was I made aware that shipping was from abroad. I'm a month in and no sign of order.
If the goods arrive, even if I love them, I won't be fooled or order again from this site

Nearly 3 weeks later and still no item. Have requested refund - am told item should arrive ‘soon’ . Read the small print- VERY misleading company. Items shipped from China, so virtually no chance of returning except at great expense. DO NOT buy from this ‘shop’ . Very dubious.