Grand Home Furnishings Avis 

419
TrustScore 2 sur 5

1,9

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Noté 5 sur 5 étoiles

I love your furniture because it holds up well, I tell everyone to shop Grand over Ashley's Home furniture because they sell junk !! We bought our 14 year old granddaughter a bedroom set there about 5... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Ordered custom couches and waited 6 weeks for them to arrive only to receive the wrong item and wrong fabric. Waited another week or so to get clarification from manufacturer on why fabric we receive... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

This is for a lift chair purchased at Grand Home Furnishings in Winchester, VA. Lift chair, purchased for 86 year old mother, took weeks to arrive, with no date promised for delivery. Delivery tr... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

After ordering and paying cash for a nice leather recliner…..I’m now waiting a month after it arrived in Grand’s warehouse for it to be delivered. It snowed on the delivery day and instead of having t... Voir plus

À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de matelas

À propos de Grand Home Furnishings

Écrit par l'entreprise

Since 1911, our mission has been to provide the best customer service possible. With 17 convenient furniture stores in Virginia, West Virginia & Tennessee, our knowledgeable sales team and specialists are here to help you find the perfect piece of furniture, a complete room or a new mattress set.

Our convenient delivery and financing options make getting that new furniture or mattress easy!

Coordonnées de contact

1,9

Bas

TrustScore 2 sur 5

419 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 20 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,9

Tous les avis

(419)

6 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Love my chair

Love my chair. Saleswoman was very good

10 mai 2017
Avis spontané
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Réponse de Grand Home Furnishings

Thank you for taking the time to review us! We appreciate your business.

Noté 4 sur 5 étoiles

in the midst of fixing my desk

this is based on ther fact that grand has responded to the issues about my new desk i bought there. i have had a repairman here twice and now am waiting for parts to come in and be installed

9 mai 2017
Avis spontané
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Réponse de Grand Home Furnishings

Thank you for taking the time to review us...if you need us please call 1-866-472-6343.

Noté 5 sur 5 étoiles

Best customer service

Best customer service. Great quality. Love our new bed.

9 mai 2017
Avis spontané
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Réponse de Grand Home Furnishings

Thank you so much we appreciate your business.

Noté 5 sur 5 étoiles

I love your furniture because it holds …

I love your furniture because it holds up well, I tell everyone to shop Grand over Ashley's Home furniture because they sell junk !! We bought our 14 year old granddaughter a bedroom set there about 5 years ago and she weighed maybe 85 pounds and the bed rails broke twice on her. They sent new bed rails and my husband put it back together only for it to fall apart again so he had to screw it together for it to work. I'll never buy from anyone except Grand in Harrisonburg AGAIN !!!

9 mai 2017
Avis spontané
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Réponse de Grand Home Furnishings

Thank you for taking the time to review us...we appreciate your business.

Noté 5 sur 5 étoiles

Grand is Grand!!

We have had such good experiences with Grand both this visit and previous ones. We LOVE our newest piece of furniture! We will only purchase from Grand now. Others don't have the quality or great customer service!

9 mai 2017
Avis spontané
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Réponse de Grand Home Furnishings

Thank you so much we appreciate your business.

Noté 5 sur 5 étoiles

I shopped at Grand

I shopped at Grand, then visited other stores in the area to compare. Grand has the best prices, the best customer service and the greatest selection. My furniture was delivered quickly and I am very happy with my purchase.

9 mai 2017
Avis spontané
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Réponse de Grand Home Furnishings

Thank you so much we appreciate your business.

Noté 3 sur 5 étoiles

Took way to long to get order in stock

Took way to long to get order in stock. 60 + days after I paid in full

9 mai 2017
Avis spontané
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Réponse de Grand Home Furnishings

We are sorry to hear this. If you need any assistance please call customer service at 1-866-472-6343.

Noté 5 sur 5 étoiles

New Sofas

Sales Rep was very knowledgeable and spent tons of time with us. Ther sofas have been delivered and we are happy with them.

9 mai 2017
Avis spontané
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Réponse de Grand Home Furnishings

Great to hear! We appreciate your business.

Noté 5 sur 5 étoiles

Wonderful

Wonderful. Caring salesperson. I put my trust in them to help me find the best furniture and mattresses for me and my family.

9 mai 2017
Avis spontané
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Réponse de Grand Home Furnishings

Thank you so much we appreciate your business..

Noté 2 sur 5 étoiles

We have waited on 2 cushions to be …

We have waited on 2 cushions to be exchanged for almost a month and a half. Only when we finally called to check on them did we find out that they were never ordered. The mattress we bought had to be exchanged due to a big hump in it. Sure wish I could get some of my money back. Oh well guess it will all be ok.

9 mai 2017
Avis spontané
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Réponse de Grand Home Furnishings

I am sorry to hear this please contact customer service so we can help you with this. 1-866-472-6343

Noté 5 sur 5 étoiles

Lawrence Gray Purchase

All phases of my purchase was excellent. We have purchase many items over the years and we have been pleased. Thanks Lawrence Gray

9 mai 2017
Avis spontané
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Réponse de Grand Home Furnishings

Thank you so much we appreciate your business...

Noté 5 sur 5 étoiles

Great customer service

Great customer service! Every time we shop to look or even buy, we have a great customer service experience!
Love Grand Home Furnishings!
Recommend to all my family and friends.
We love the Wise VA location best!

9 mai 2017
Avis spontané
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Réponse de Grand Home Furnishings

Thank you so much for the rating we appreciate your business...

Noté 5 sur 5 étoiles

My Home was in the Flood back on …

My Home was in the Flood back on June 23rd in White Sulphur Springs
so I had to get a few things that I lost and still need more but will buy as money allows but the Gentleman who helped me was Jim Brown in the Lewisburg, WV Store and he did such an excellent job.

9 mai 2017
Avis spontané
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Réponse de Grand Home Furnishings

Thank you for you feed back we appreciate your business.

Noté 1 sur 5 étoiles

Bought 2 couches and a recliner

Bought 2 couches and a recliner. Leather is coming off. I believe I was sold this furniture as true leather and it turned out to be some kind of blend

9 mai 2017
Avis spontané
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Réponse de Grand Home Furnishings

We are disappointed to hear this please contact customer service or the manager at the location where you purchased this for assistance. 1-866-472-6343

L’expérience Trustpilot

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