I love your furniture because it holds up well, I tell everyone to shop Grand over Ashley's Home furniture because they sell junk !! We bought our 14 year old granddaughter a bedroom set there about 5... Voir plus
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I love your furniture because it holds up well, I tell everyone to shop Grand over Ashley's Home furniture because they sell junk !! We bought our 14 year old granddaughter a bedroom set there about 5... Voir plus
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Ordered custom couches and waited 6 weeks for them to arrive only to receive the wrong item and wrong fabric. Waited another week or so to get clarification from manufacturer on why fabric we receive... Voir plus
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This is for a lift chair purchased at Grand Home Furnishings in Winchester, VA. Lift chair, purchased for 86 year old mother, took weeks to arrive, with no date promised for delivery. Delivery tr... Voir plus
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After ordering and paying cash for a nice leather recliner…..I’m now waiting a month after it arrived in Grand’s warehouse for it to be delivered. It snowed on the delivery day and instead of having t... Voir plus
Écrit par l'entreprise
4235 Electric Rd Sw 100, 24018, Roanoke, Etats-Unis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 20 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Réponse de Grand Home Furnishings
this is based on ther fact that grand has responded to the issues about my new desk i bought there. i have had a repairman here twice and now am waiting for parts to come in and be installed

Réponse de Grand Home Furnishings

Réponse de Grand Home Furnishings
I love your furniture because it holds up well, I tell everyone to shop Grand over Ashley's Home furniture because they sell junk !! We bought our 14 year old granddaughter a bedroom set there about 5 years ago and she weighed maybe 85 pounds and the bed rails broke twice on her. They sent new bed rails and my husband put it back together only for it to fall apart again so he had to screw it together for it to work. I'll never buy from anyone except Grand in Harrisonburg AGAIN !!!

Réponse de Grand Home Furnishings
We have had such good experiences with Grand both this visit and previous ones. We LOVE our newest piece of furniture! We will only purchase from Grand now. Others don't have the quality or great customer service!

Réponse de Grand Home Furnishings
I shopped at Grand, then visited other stores in the area to compare. Grand has the best prices, the best customer service and the greatest selection. My furniture was delivered quickly and I am very happy with my purchase.

Réponse de Grand Home Furnishings
Recommend you all to everyone who needs furniture!!

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Terrific experience on every level. Thank you!!

Réponse de Grand Home Furnishings
Took way to long to get order in stock. 60 + days after I paid in full

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Sales Rep was very knowledgeable and spent tons of time with us. Ther sofas have been delivered and we are happy with them.

Réponse de Grand Home Furnishings
Our salesman Scott Hancock was very nice and delightful to work with.

Réponse de Grand Home Furnishings
Wonderful. Caring salesperson. I put my trust in them to help me find the best furniture and mattresses for me and my family.

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We have waited on 2 cushions to be exchanged for almost a month and a half. Only when we finally called to check on them did we find out that they were never ordered. The mattress we bought had to be exchanged due to a big hump in it. Sure wish I could get some of my money back. Oh well guess it will all be ok.

Réponse de Grand Home Furnishings
All phases of my purchase was excellent. We have purchase many items over the years and we have been pleased. Thanks Lawrence Gray

Réponse de Grand Home Furnishings
Great customer service! Every time we shop to look or even buy, we have a great customer service experience!
Love Grand Home Furnishings!
Recommend to all my family and friends.
We love the Wise VA location best!

Réponse de Grand Home Furnishings
My Home was in the Flood back on June 23rd in White Sulphur Springs
so I had to get a few things that I lost and still need more but will buy as money allows but the Gentleman who helped me was Jim Brown in the Lewisburg, WV Store and he did such an excellent job.

Réponse de Grand Home Furnishings
My furniture shopping is always a great experience. The staff is helpful and nice.

Réponse de Grand Home Furnishings
Bought 2 couches and a recliner. Leather is coming off. I believe I was sold this furniture as true leather and it turned out to be some kind of blend

Réponse de Grand Home Furnishings
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