Brilliant company from start to completion. I did not believe they could do the headstone work for the quoted price, I was wrong they did an awesome job even repainting more letters than was price... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We had several memorial stones/vases that needed cleaning and re-lettering. They all now look like new and we are very pleased. Would highly recommend.
I am truly amazed by the work carried out on my Nan’s 1984 gravestone, by GraveClean. I was only a teenager when she passed, and actually believed the gravestone was naturally dark. Well I was shocked... Voir plus
L'entreprise a répondu
Wow, what a transformation. So impressed with the customer service from start to finish. Lynne and Roy were absolutely fantastic, knowledgeable, kind and caring. First class service. The transfor... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
GraveClean provides compassionate, reliable, and expert memorial care across England and Wales. We specialise in professional headstone cleaning, lettering restoration, re-gilding, and monthly care plans – helping families preserve the dignity and memory of their loved ones. Our services are tailored for people who may not be able to visit the grave regularly, with photo updates, SMS notifications, and a respectful, trustworthy team. We are proud to be trusted by thousands of families across the UK. From one-off restoration to long-term maintenance, Grave Clean offers flexible, caring support you can count on. 🕊️
Coordonnées de contact
14-15 Grove Lane, Westend, Gl10 3SL, Stonehouse, Royaume-Uni
- 0330 043 0456
- info@graveclean.co.uk
- graveclean.co.uk
4,9
Excellent
334 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
You have brought my family's grave…
You have brought my family's grave back to new again.
Thank you very much GraveClean.
Kind regards
Julia Cahillane.
14 avril 2026
Réponse de GraveClean
Dear Julia,
Thank you so much for taking the time to leave such a touching review. Messages like yours are truly why we do what we do.
Knowing that your family's resting place has been restored means the world to us. It's an honour to care for something so deeply personal, and we're so pleased the result brought you some comfort.
Warm wishes to you and your family.
The GraveClean Team
Customer Service
Lynne from your customer service team was very helpful and attentive to my needs particularly with regard to timing. As I live in the United States and I’m only able to visit the UK occasionally it was important for me to know when the work was scheduled and Lynne insured that I was kept up-to-date that the work was done in time for my recent visit.
13 avril 2026
Réponse de GraveClean
Thank you so much for taking the time to share this — it really does mean a lot to us.
We'll be sure to pass your kind words on to Lynne. She'll be thrilled to know her efforts made such a difference, especially given the added complexity of coordinating everything from the States. Getting the timing right for your visit was clearly so important, and we're delighted she was able to make that happen for you.
We hope your visit was a meaningful one, and please don't hesitate to reach out whenever you're planning your next trip over.
Warm regards,
The GraveClean Team
Great service
Great service, the staff communicate well with regular updates. The transformation was better than I could have imagined.
13 avril 2026
Réponse de GraveClean
Thank you so much for your lovely review! We're really pleased the communication hit the mark — keeping customers updated throughout is something we genuinely care about.
Hearing that the transformation exceeded what you'd imagined is just wonderful — comments like yours remind us how much this work matters.
Thank you again for trusting us, it means a great deal.
The GraveClean Team
grandparents grave in Ipswich cemetery
I recently visited my grave and was delighted with the work carried out. The lady who I spoke to on the telephone to make the arrangements was most helpful and patient and they did everything I requested. I am extremely satisfied with the result.
18 avril 2026
Réponse de GraveClean
Thank you so much for your kind words — we're really glad your visit brought you some comfort and that you were happy with the work carried out.
It's lovely to hear that the arrangements process felt easy and straightforward. We know how personal and important these requests are, and we always want to make sure everything is handled with care and patience from that very first phone call.
Thank you for trusting GraveClean to look after your grandparents' resting place. It means a great deal to us.
Warm regards,
The GraveClean Team
Very helpful staff
Very helpful staff, especially Roy, wonderful work, and an amazing job, very happy.
13 avril 2026
Réponse de GraveClean
Thank you so much, Pauline! We're delighted to hear you're happy with the work.
We'll make sure Roy gets to hear your lovely feedback — he'll be so pleased to know his efforts made such a great impression. It's always wonderful when a customer takes the time to mention someone by name.
Thank you for choosing GraveClean, it truly means a lot to us all.
Warm regards,
The GraveClean Team
Great service
I contacted Graveclean to have my mother’s memorial cleaned before she is interned. We had a short window for this to be done and Lynn went the extra Mile to ensure the memorial was cleaned before the funeral date. I felt as though I was getting a very personal service and I am truly grateful and satisfied with my mothers memorial that now looks brand new.
17 avril 2026
Avis spontané
Réponse de GraveClean
Dear Lorraine,
Thank you so much for taking the time to leave such a heartfelt review, especially during what must be an incredibly difficult time. Our sincerest condolences on the loss of your mother.
We're so glad Lynn was able to make it happen within such a tight timeframe — we'll be sure to pass your kind words on to her. Knowing that your mother's memorial looked its very best for such an important day means everything to us.
It was an honour to be a small part of something so personal. Wishing you and your family comfort and peace.
Warm regards,
The GraveClean Team
Great service from start to finish
Great service from start to finish, would highly recommend
17 avril 2026
Avis spontané
Réponse de GraveClean
Thank you so much for your kind words and recommendation — it really does mean a lot to the whole team! We're glad the experience was a positive one from start to finish and hope we can be of service again in the future.
Warm regards,
The GraveClean Team
From start to finish this was a good…
From start to finish this was a good experience .
10 avril 2026
Réponse de GraveClean
Thank you, Patricia! We're really pleased to hear the whole experience felt smooth and positive from beginning to end. That's exactly what we aim for with every customer.
We truly appreciate you taking the time to share your feedback.
Warm regards,
The GraveClean Team
Perfect job … so Pleased with the work…
Perfect job … so Pleased with the work .
Hopefully my Nan and Grandad are smiling down.
16 avril 2026
Avis spontané
Réponse de GraveClean
Thank you so much, Ricky! That really did put a smile on our faces reading that.
We like to think they're smiling down too! It's a privilege to help restore a loved one's memorial and know that it's been done with the care and respect it deserves.
We're so glad you're pleased with the result and truly appreciate you taking the time to share your kind words.
Warm regards,
The GraveClean Team
Fantastic service from GraveClean…
Fantastic service from GraveClean throughout. I was contacted within hours of making the initial enquiry, received a quote for the cleaning and lettering touch-up shortly after that, and the finished work surpassed my expectations. The memorial looks as it did when first erected, 15 years ago. Very happy.
27 mars 2026
Avis spontané
Réponse de GraveClean
Thank you so much, Diane, what a wonderful review!
We're really pleased to hear the whole process felt quick and straightforward from that very first enquiry. We always aim to respond promptly and keep things as clear and hassle-free as possible for our customers.
To hear that the memorial looks as it did when it was first erected 15 years ago is just brilliant — that's exactly the standard we set ourselves with every job. We're so glad the cleaning and lettering touch-up lived up to your expectations and beyond.
Thank you for trusting GraveClean, it truly means a lot.
Warm regards,
The GraveClean Team
Great work
I am over the moon with the work they have done also they kept in touch would definitely recommend
15 avril 2026
Avis spontané
Réponse de GraveClean
Thank you so much, Jayne! Over the moon is exactly what we like to hear!
We're really glad the communication throughout made the experience a positive one, and your recommendation means the world to us.
Thank you for choosing GraveClean.
Warm regards,
The GraveClean Team
A fine job in Lymington
Grave Clean’s administrator, who I dealt with, displayed suitable sensitivity and was very efficient. The final job was wholly to the satisfaction of my wife and I.
8 avril 2026
Réponse de GraveClean
Thank you so much, Adrian, we really appreciate you taking the time to share your experience.
We're pleased to hear the process felt handled with the sensitivity and care it deserves — we understand how personal these requests are and always aim to reflect that from the very first conversation.
It's wonderful to know that both you and your wife are happy with the finished result in Lymington. That means a great deal to us.
Warm regards,
The GraveClean Team
Very efficient
I spoke to Lyn on the phone who was very helpful and friendly. The whole process was easy and I was updated along the way and very pleased with the finished work. I will certainly recommend them to others.
8 avril 2026
Réponse de GraveClean
Thank you so much, Pauline, what a lovely review!
We'll be sure to pass your kind words on to Lyn — she'll be delighted to know she made such a positive impression. Making the whole process feel easy and keeping customers informed every step of the way is so important to us, so it's really great to hear that came through.
Your recommendation means a great deal to us and we're so pleased you're happy with the finished work.
Warm regards,
The GraveClean Team
Impressed and overwhelmed
Extremely pleased with the renovation of my family's plot which is very old and needed alot of tlc.
The team did an excellent job and it now looks as good as new!
The lady in the office named Lynne was extremely helpful and patient and kept be posted regarding and during the renovation.
6 avril 2026
Réponse de GraveClean
Thank you so much, Mirella, what a wonderful review!
Restoring an older family plot that needs a lot of care and attention is something we take great pride in, so hearing it now looks as good as new is just brilliant. It's exactly the result we always hope to achieve.
We'll make sure Lynne sees your lovely comments too — she'll be so pleased to know her patience and communication made such a difference throughout the process.
Thank you for trusting GraveClean with something so special to your family.
Warm regards,
The GraveClean Team
Grave Clean is an excellent organisation.
Communication with staff (who are very polite, friendly and helpful) and regular updates are much appreciated. Photos of work pre -treatment and post treatment were sent by email so we could see progress.
The work done is of an excellent standard and the cost was very reasonable.
I would certainly recommend this company.
7 avril 2026
Réponse de GraveClean
Thank you so much, Alan, that really is a lovely review and means a great deal to the whole team!
We're really pleased the before and after photos were helpful — we find it's such a nice way for customers to see the transformation for themselves, especially when they aren't always able to visit in person. Knowing that the communication, updates and finished standard all hit the mark is exactly what we strive for.
Your recommendation is truly appreciated and we hope we can be of service again in the future.
Warm regards,
The GraveClean Team
GraveClean have been 5*
GraveClean have been so very helpful, and keeping us updated on progress. The finished work is amazing and we as a family are very happy and grateful for the service and help. Especially with the continued service that is offered of the yearly Grave Maintenance. Thank you.
10 avril 2026
Avis spontané
Réponse de GraveClean
Thank you so much, Deborah, what a kind and heartfelt review!
We're so pleased the whole family are happy with the finished work — that really does mean everything to us. Keeping customers updated throughout is something we genuinely care about, so it's lovely to hear that came through.
We're also really glad the yearly grave maintenance service will give you and your family continued peace of mind going forward. It's something we're very proud to offer and we'll always make sure the memorial is looked after with the same care and attention every time.
Thank you for choosing GraveClean — it's a privilege to be of service.
Warm regards,
The GraveClean Team
Grave clean
I'm so pleased with the results the staff were very helpful , friendly and efficient I want to thank all the staff especially Lynne who went through everything with me, the pictures before and after are wonderful
10 avril 2026
Avis spontané
Réponse de GraveClean
Thank you, Mark, for your lovely review.
We’re really pleased to hear how happy you are with the results and that you found the team helpful, friendly and efficient throughout. Lynne will be especially pleased to hear your kind words — she always takes the time to make sure everything is clear and straightforward.
It’s great to know you appreciated the before and after photos as well.
Thank you again for your feedback and for choosing GraveClean.
Cleaning and lettering
I placed an order on 27 October 2025. The work to be completed was to clean two gravestones in a Somerset churchyard, completely re-letter one of the stones and touch up a few letters on the other. One stone marked the grave of people buried in 1967 and 1970 and the other 1933 and 1944. The price quoted was £502 and there were no attempts to inflate this either before or after the work was completed.
I sent a reminder email on 15 December and received an email on 17th to say the work had been mostly completed and received before-and-after photos. The older stone had calcium deposits and was treated appropriately and would be revisited in about a month; I sent a reminder on 16 February. This work was completed on 20 March.
I did feel that I had to chivvy the company a little, but that is my only gripe. They did choose to apply treatment to the older stone in December and then return for further work. Had they left the initial treatment as it was it would still have been much better than the original, so I regard this as exceptional service, taking the trouble to go twice. The office staff were friendly. The work done was superb and the stones look wonderful. I have the impression that the company strongly cares about doing a great job and also feel that they succeeded in doing so. I wouldn’t hesitate to use them again.
10 avril 2026
Avis spontané
Réponse de GraveClean
Thank you, Andrew, for such a detailed and thoughtful review.
We’re really pleased to hear how happy you are with the final result and that both gravestones have been restored so well, especially given their age and condition.
We do appreciate your comments regarding needing to follow up with us. While some stages of the work, particularly treatments that require time to take effect can extend timelines, we recognise the importance of keeping you updated throughout and are continually improving this.
It’s wonderful to hear that you found the team friendly and that the quality of the work met your expectations. Thank you again for your trust and for taking the time to share such balanced feedback, it means a great deal to us.
— The GraveClean Team
Headstone Clean
Very easy process to arrange the headstone clean. Great communication throughout, it did seem quite a while from booking to completion, but in hindsight the weather in that period was really bad, so it would not have been cleaned, once the nicer weather returned it was completed very quickly. Great final update with before and after photographs, showing excellent cleaning and re painting of the engraved words.
Many thanks for a job well done.
30 mars 2026
Réponse de GraveClean
Thank you, Jonathan, for your thoughtful review.
We’re really pleased to hear that you found the process easy to arrange and that the communication throughout was helpful. You’re absolutely right — the weather can sometimes cause delays, but we always aim to complete the work as quickly as possible once conditions allow.
It’s great to know you were happy with the final result and the before-and-after photos, especially the cleaning and repainting of the lettering.
Thank you again for your kind words and for trusting GraveClean with the work.
Complete transformation
From my first contact with Lynne l was impressed by the way she took time to explain everything to me and patiently answer my questions.Nothing was a trouble to her and l was kept fully informed as to when the work was completed and the before and after pictures of our family grave.It had been in the cemetery over 100 years and now looks fantastic.l was amazed by the transformation and would unreservedly recommend Graveclean.
2 avril 2026
Réponse de GraveClean
Thank you, Kathleen, for such a lovely and heartfelt review.
We’re really pleased to hear how supported you felt from your first conversation with Lynne — she’ll be so glad to know her time and care made a difference. Taking the time to explain everything properly is something we know is important.
Restoring a memorial that has been in place for over 100 years is always incredibly special, so it’s wonderful to hear how amazed you were with the transformation.
Thank you for your recommendation and for trusting us with your family grave — it truly means a lot to the whole team.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.