The quote was very competitive and my documents were here in seconds. I have more than enough cover for my needs which makes me very happy and gives me peace of mind for my forthcoming travels.
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
While the product meets all my requirements getting it ordered was very difficult. The initial questions were easy, but the program kept rejecting my answers. The second half of the program was not... Voir plus
L'entreprise a répondu
I am confused as I am told to put all countries I am visiting put them in and it does not register put one in and I can purchase my cover perhaps somebody can contact me 07900273822
L'entreprise a répondu
Very competitive price and still a good level of cover. Whilst I have never needed to make a claim on travel insurance, I would find it helpful to hear reviews from those who have had the misfortune t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
GreatCover.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At GreatCover.com, you can choose between Multi-Trip, Single Trip or Backpacker policies and customise them by adding one or more optional cover, including Winter Sports, Travel Disruption and Excess Waiver.
Coordonnées de contact
(IRE) Suite 11, Fifth Floor, No. 2 Stemple Exchange, Blanchardstown Corporate Park D15 E4FN, Ireland | (UK) 1, Neptune Court Vanguard Way, Cardiff, CF24 5PJ , Royaume-Uni
- (IRE) 0818 286 528 | (UK) 0333 355 0255
- info@greatcover.com
- greatcover.com
4,5
Excellent
2 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Poor service
I was never sent an email with my policy documents. All I ever recieved was a review page asking me to grade your service back in February when I paid the insurance. Even now after spending considerable time to trace your company, I am still trying to access the documents 1 day before I go on holiday. I certainly would not consider giving you more than 1 star for your performance so far.
18 février 2026
Absolutely dreadful customer service
Absolutely pathetic.
I got a renewal quote which I did not want to accept in march. I attempted to cancel the auto renewal on the website and could find no way to do this, even though their own email says that there is.
I have repeatedly emailed great cover over the last 4 weeks with no reply and received an email yesterday saying they would be taking the direct debit shortly, regardless of my repeated attempts to cancel it.
I have also repeatedly attempted to call them. However you get an automated service asking you to press a number on your keypad, which does not work, and after the 3rd attempt hangs up on you.
Absolutely woeful customer services, I would never recommend anyone use great cover id you expect any basic level of service or even a basic reply to your emails.
20 avril 2026
Avis spontané
Very easy to use the website
Very easy to use the website. Quick response with documents. Straight forward to open an account
19 avril 2026
Quick and easy to sort out.
19 avril 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse : GreatCover.com
Dear Jason,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Easy applying.
18 avril 2026
Réponse : GreatCover.com
Dear Thomas,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Do not use this company!
This company took off a payment for the following years policy before this years policy had ended even though I did not confirm if I was renewing or not which I wasn’t as I was no longer travelling out with Europe. Also I had not been informed if new policy cost which was £54.17 more than last years which I would not have accepted. I’m extremely concerned by this company’s policy of taking money from people without their approval and before their current policy runs out!
I was then told it would take 3-5 working days to refund the money they’d taken without my approval. 🤬
17 avril 2026
Réponse : GreatCover.com
Dear Elaine,
Thank you for your review, and I’m very sorry for the inconvenience and frustration this situation has caused.
I’ve checked our system and can confirm that your policy was successfully cancelled on 17/04/2026, and the refund has been issued. Please allow 3–5 working days for the funds to appear back in your account, depending on your bank’s processing times.
Regarding the increase in premium, prices can change each year as underwriting criteria and rates are updated. These adjustments are set by our underwriters and can affect the cost of renewal, even when no changes have been made to the policy.
If there’s anything more we can help you with, please let us know we’re here to support you.
Kind regards,
Rahul
I am confused as I am told to put all…
I am confused as I am told to put all countries I am visiting put them in and it does not register put one in and I can purchase my cover perhaps somebody can contact me 07900273822
13 avril 2026
Réponse : GreatCover.com
Dear Terence,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Réponse : GreatCover.com
Dear Jennie,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Great service very easy to sort
17 avril 2026
Réponse : GreatCover.com
Dear Louise,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
I cannot login due to using your…
I cannot login due to using your password and it doesn't recognise me.
17 avril 2026
Réponse : GreatCover.com
Dear Olivia,
We’re very sorry to hear that you’ve been unable to log in, we understand how frustrating this must be.
To access your online account, you will first need to register on our portal, even if you already have a policy with us. Once registration is completed, you’ll be able to log in normally and view all your documents.
We have also sent you a separate email with your policy documents attached, so you can access them straight away without needing to log in.
Kind regards,
Rahul
Réponse : GreatCover.com
Dear Andrew,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Good service and good value
17 avril 2026
Réponse : GreatCover.com
Dear Ed,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Réponse : GreatCover.com
Dear Sandra,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Since the 1st of April I've been fobbed…
Since the 1st of April I've been fobbed off after they received payment. Nearly a month, no proof of insurance, no documents. 3 emails in and they're saying"too busy" contacting my bank on a fraudulent experience. PLEASE chose another insurance group.
1 avril 2026
Réponse : GreatCover.com
Dear Drew,
Thank you for your review, and I’m very sorry for the inconvenience and delay you’ve experienced in receiving your documents.
I’ve now checked your policy and can confirm that we have sent you a separate email with your insurance documents attached as a PDF. Please check your inbox (and spam/junk folder just in case) so you can access them straight away.
We understand how frustrating this situation has been, and we appreciate your patience while we resolved it. If there is anything else you need or if you require further assistance, please let us know, we’re here to help.
Kind regards,
Rahul
Réponse : GreatCover.com
Dear Tomy,
Thank you for taking the time to leave a review.
Kind Regards
Rahul
Réponse : GreatCover.com
Dear Vickie,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Réponse : GreatCover.com
Dear Michelle,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
Réponse : GreatCover.com
Dear Katie,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Rahul
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