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Lisez les avis des autres

Noté 1 sur 5 étoiles

Ordered on 17th for delivery on 28th January. Didn't get any communication about delivery times etc on the day. Can't contact them other than via email so just checked my account and it's still... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Restaurant food at home has been amazing for us, with two young kids even before lockdown we rarely got to enjoy a restaurant meal in peace just the two of us. Now we can pop the kids to bed and coo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really enjoyed our meal, we tried the Nanny Bills dalston dip burgers, with the Mac and cheese and beef brisket croquettes. They were really tasty easy to cook the instructions were very clear and cam... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had the Fridays BBQ box - 2 of them actually. Wanted to feed 7 people. Should have invited more guests!! Loads of food, top quality. Ribs and burgers as good as being in the restaurant! Great packing/... Voir plus

À propos de l'entreprise

  1. Livraison de repas à domicile
  2. aussi dans
  3. Traiteur

Écrit par l'entreprise

Meal Kits from the UK’s best independent restaurants. Delivery throughout mainland UK.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

320 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,3

Tous les avis

(320)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

Very clear communication. Arrived when promised. Very well packaged and insulated. Would use again.

27 avril 2021
Avis spontané
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Réponse de Greatfood2u

Hi Sally,

Thanks for taking the time to leave such a lovely review!

Noté 5 sur 5 étoiles

The food was delivered on time and very…

The food was delivered on time and very well presented, insulated and packaged. Very pleased with the service. Great meal kit.

26 avril 2021
Avis spontané
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Réponse de Greatfood2u

Hi Anne,

Thank you so much for taking the time to leave us such a lovely review!

Noté 5 sur 5 étoiles

Good easy food

Website is easy to work through and order. The food is always big portions and very easy and quick to make. Only negative is that the instructions (TGI Fridays ribs) are a bit messy so make sure you read through it all before you start

26 avril 2021
Avis spontané
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Réponse de Greatfood2u

Hi Joe,

Thank you so much for taking the time to leave us such a great review! That's a great tip about the recipe card, thank you for bringing that to our attention!

Noté 5 sur 5 étoiles

Delicious!

Absolutely delicious burgers. Really good quality ingredients and very generous portions of sauce and seasoning. The food arrived really well packaged. I would definitely recommend them to friends and will buy again. Thank you !!

26 avril 2021
Avis spontané
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Réponse de Greatfood2u

Hi Christina,

Thank you so much for taking the time to leave us such a great review! It's so nice to hear that you would recommend us to your friends :)

Noté 5 sur 5 étoiles

Really helped us all at a difficult time

i have used this organisation on a number of occasions - the food is excellent as is delivery and service

26 avril 2021
Avis spontané
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Réponse de Greatfood2u

Hi Anne,

Thanks so much for taking the time to leave us such a lovely review!

Noté 1 sur 5 étoiles

Awful experience and pathetic customer service

If you are looking for a nice meal in but the delivery is fulfilled by these guys, don’t bother. The Burger and Lobster DIY kit delivery never turned up and Great Food 2 U kept giving conflicting messages. First they claimed the food had been delivered (it never was) and when I said it hadn’t been, they said there must have been an error on my side with the order even though I had confirmation of the order (so why did they say they delivered it?). Pathetic customer service after the event and they had the audacity to actually try to blame this on me! I’m completely astounded and they ruined the celebration of a special occasion as we were left without our order and they didn’t bother to tell us the food wouldn’t turn up.

26 avril 2021
Avis spontané
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Réponse de Greatfood2u

Hi M K,

Thanks for taking the time to provide us with the above feedback.

I can see initially there was a mistake regarding your delivery and us advising it had been delivered, this was overlooked by our team as we were looking at a similar address when we had advised of this.

We unfortunately had no way of knowing or advising you prior to your delivery as the delivery date set was for back in 1970, we are looking into the error that may have caused this. We believe there has been a glitch somewhere along the lines. Whilst looking into this I can see that my colleague has offered you a replacement, as well as a discount on any future orders. However you had requested an refund and this is now being processed.

I am sorry you did not receive the experience you had planned for your partners birthday and I hope in the future we can show you that we are a company that learns from our mistakes.

Noté 5 sur 5 étoiles

Great instructions and clearly marked…

Great instructions and clearly marked ingredients.
Chicken was a little light for four people so I added 300g more.
Adding fries would be a good touch.
Loved eating out of the boxes and the chicken tasted fantastic.
Having had eaten MC before it was just as good.
Will be doing this again 😁

25 avril 2021
Avis spontané
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Réponse de Greatfood2u

Hi Marco,

Thanks so much for your fab review, and your really valuable feedback. I will be sure to pass this on to the relevant teams.

Noté 5 sur 5 étoiles

Great service, not a fan of the burgers!

First of all, the 5 stars is for GreatFood2U. Service is great, response and helpfulness can’t be faulted. We’ve had a few meals now, a lobster roll as a gift which was fantastic and two lots of Bleekers burgers. However, we would have only had one lot of burgers 🍔 other than for the fact my wife and I both read the same review and both ordered them! One was enough, really not to our taste. Each time on cooking the burgers produced over 100ml of fat. They still tasted fatty and not of much else. May be to some people’s taste but not ours (and I like fatty food!). There are better options for similar money that come with brioche buns, pickles, relish etc. Still, top marks for delivery, packaging and promptly postponing one order when we double booked.

24 avril 2021
Avis spontané
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Réponse de Greatfood2u

Hi Mark,

Thanks for leaving us such a fab review. I am sorry to read the burgers weren't to your taste. I am glad to see all other aspects of our service were up to scratch!

Following your feedback, I would highly recommend the Burger & Lobster burger!

Noté 5 sur 5 étoiles

Had a pizza hut box gifted to us and …

Had a pizza hut box gifted to us and we really enjoyed the experience of making our own pizza. The dough took the full 90 mins to proof so this nugget of info could be better placed on the outside of the box so you dont think that you can open it and start cooking immediately. Ours was the basic cheese and tomato so we added some onions,peppers and ham and we had some homemade wild garlic pesto with it.
The end result was a very fresh tasty pizza.
The only negative is not about the food but about the ice gel packs! These will just end up in land fill. Yes you could re use them at home, but if you order on a regular basis and get 4 packs per box you would soon be swamped. Why cant regular ice be used?

24 avril 2021
Avis spontané
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Réponse de Greatfood2u

Hi Donna,

Thanks so much for leaving us such a lovely review!

Noté 5 sur 5 étoiles

Best burger ever!

Ordered the Bleecker Black after having read a review from a prominent food critic a couple of weeks ago. It was ‘out of this world!’ Instructions allowed me to cook the burgers to my liking, taking into account the FSA recommendation. The seasoning, and sauce were perfect as well. I gave a five star review for the meal only. The box in which the meal was delivered arrived battered and sodden which was caused by one of the punctured ice packs.

23 avril 2021
Avis spontané
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Réponse de Greatfood2u

Hi Pat,

Thanks so much for taking the time to leave us such an amazing review!

Noté 4 sur 5 étoiles

Very disappointed !! (but now sorted..)

Very disappointed - was supposed to be a lobster roll kit for four but clearly whoever cut the rolls paid no attention and we only ended up with two compete rolls , one slither of a roll and half another.

Spending £49 for two rolls is very poor !!

I'm sure Burger and Lobster restaurant would be very embarrassed to put their name to this

**update - never got the 'reach out' suggested in response from greatfood2u - shame as i thought perhaps we were going to open dialogue on the issue **

** update on my update - after a bit of confusion on behalf of customer care, i was dealt with professionally and my issue suitably resolved.

Based on the order received it looks like my recommendation was taken on board **

Overall a bit of a stumble at the first hurdle but came through in the end

23 avril 2021
Avis spontané
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Réponse de Greatfood2u

Hi Dean,

I am sorry to read about this! I can see we have reached out to you to try and make things right!

As a small business all feedback is gratefully received as it gives us the opportunity to learn.

*** Hi Dean, in response to your update, I have seen the email we have sent to you offering to make this right. I am sorry you don't seem to have received it. We really want to make things right, please email us at help@greatfood2u.co.uk. ***

Noté 5 sur 5 étoiles

Three deliveries, all amazing

Have ordered 3 boxes now from Great Food 2U: all arrived in great condition, great food, easy to prepare. Can heartily recommend Bleecker and White Men Can't Jerk. Had WMCJ for a lockdown birthday treat, and despite not being able to barbecue the chicken its amazing. Really full of flavour. Double thumbs up!

23 avril 2021
Avis spontané
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Réponse de Greatfood2u

Hi Rachael,

Thanks so much for leaving us a fab review.

Noté 5 sur 5 étoiles

best. burgers. ever.

Hands down, the best burgers ever! We had them for the first time last year at a stall on the south bank and we’re delighted when we found out we could order them home!

i’ve ordered from for friends so they can see how awesome they are too :)

22 avril 2021
Avis spontané
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Réponse de Greatfood2u

Hi Rosie,

Thank you so much for your fab review!

Noté 5 sur 5 étoiles

Best burgers we’ve ever had

Easily the best burgers we’ve ever had. Stunning flavours from high quality ingredients. Lovely little delivery box, all very straightforward. Good way to liven up a lockdown Friday night.

22 avril 2021
Avis spontané
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Réponse de Greatfood2u

Hi Jennifer,

Thanks for the fab review!

Noté 5 sur 5 étoiles

Restaurant Food at Home

Restaurant food at home has been amazing for us, with two young kids even before lockdown we rarely got to enjoy a restaurant meal in peace just the two of us. Now we can pop the kids to bed and cook up a date worthy feast, without booking a babysitter or a cab home.

We ordered a box from our favourite restaurant, Meat Liquor, and enjoyed the cooking process as well as the dining. Everything arrived in good time and well packed. We've since had a Pizza Express meal kit too which was awesome. Looking forward to ordering another kit soon, and thinking about getting the pizzas in to make with the kids.

19 avril 2021
Avis spontané
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Réponse de Greatfood2u

Hi Emma,

Thanks for your fabulous review!

Noté 4 sur 5 étoiles

Food was of an excellent quality

Food was of an excellent quality and delivered on time to 3 different locations so the family could cook together via zoom 😀 fab evening had by all. Instructions easy to follow

19 avril 2021
Avis spontané
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Réponse de Greatfood2u

Hi Katie,

Thanks for your lovely review.

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