Walworth Castle & Durham Avis

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Loved the hotel (not the food!) … tours were great… tour manager was the best!!!!

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Room damp dirty and in terrible state of disrepair

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All the trips were great, and our Tour Manger excellent. The only reason I have given four rather than five stars, is that there were a few problems with the hotel meals.

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Good except meal service in evenings. Also no direct communication between bedrooms and reception. We dont all have mobile phones ^

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The rail travel was dreadful due to many trains being cancelled. The hotel West Wing was rather tired and the first three nights the food was pretty poor. It improved after the guide complained. The trips out were very good the holiday just needed a better quality of food and the West Wing needs refurbishing.

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Poorly arranged bathroom. No cupboard or shelf storage in rooms. Breakfast buffet poorly organised with items missing. Buffet had nobody in charge. Dinner somewhat shambolic organisation

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A great combination of days out, covering a wide range and all of great interest. There was plenty of free time each day, and the tour manager was exemplary. Highly recommended.

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Interesting itinerary but accommodation was poor.

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I have already sent a completed survey. Experience was negative mainly due to substandard hotel. Cold meals ,cold room etc.

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A well organised holiday with an excellent range of trips out. The hotel was an excellent base.

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A good mixture of trips. The tour of Durham requires a degree of mobility.

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We were given a suite with lounge, separate bedroom and new walk in shower. Staff friendly and helpful. Food was good and pkentiful

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The tour, Tour Manager (Debbie) and accommodation were great, however the evening meals were not the best, if you enjoy Brake Brothers produce then it is for you! As to the tour, possibly too much time in Durham, not enough in Beamish and perhaps introductory talks at Beamish and Locomotion would have enhanced the trips. Wensleydale Creamery was excellent. (You must try the battered cheese at the local 'chippy'!) Hexham Abbey's guided tour even to a non believer was informative and rewarding. All in all recommended, hopefully Great Rail will encourage Walworth Castle to up the quality of their evening meals.

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Dinners and staff at Wentworth Castle Hotel were great. Would have liked to stay longer in Durham.

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We both thought the tour guide Kate was the best we had ever had on our tours. Durham countryside is stunning and our coach driver was great. Walworth Castle and grounds were lovely but we were not always so happy with the meals. They didn't take on board sometimes on what we had chosen even though we had filled in a form the previous night with our choice., but overall it was a lovely stay.

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Great trip Hotel was good and different. Guide certainly knew her stuff . Wendesledale railway unmemorable in contrast to everything else

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A very good and interesting mix of excursions which matched many on my wish list

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Lovely hotel and scenery although evening meal food was a bit hit and miss but overall ok. Our twin room was comfortable. Good trips to Durham, Beamish, Wensleydale but I felt the last day trip to Hexham needn’t have involved the train journeys. We could have gone by coach which would have involved less messing about and more time at the venues. Our holiday guide was very good.

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Accommodation and staff excellent but the bar areas lack cohesion and the tv area has only one sofa and four armchairs, which is insufficient for the number of guests

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Excellent Hotel,Excellent staff, Excellent Food.