I bought directly from the company because I believe the warranty is longer buying from the company. My understanding is that if I bought from Amazon, I would get it in 2 days but the warranty would o... Voir plus
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About 6 hours to fully charge it indoors , the battery not hot but the cable becomes very hot, can smell the rubber
Shipping was fast and Setup was easy. Used the unit to charge all my other Solar appliances since cloudy weather here lately. Very happy with my Portable Power Station 2400W, 1843Wh LiFePO4 Solar Gene... Voir plus
Order placed 1/18/26, shipping label created 1/19/26. Tracking still shows label created, USPS awaiting item. I contacted customer service by email on 1/26/26 and was told to continue waiting. Today... Voir plus
3,8
Bien
45 avis
N'a pas répondu aux avis négatifs
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Fabulous customer support
I bought a T-1000 power station - an excellent unit but it was having issues. The customer support team could not have been more helpful. The responses were very clear, considerate, and amiable. I was very very impressed.
13 février 2025
Avis spontané
Trust worthy shipping experience
Delivery came with good tracking all parts included and packed well.
20 janvier 2025
Our product arrived on time and was…
Our product arrived on time and was packed well. We have tried different items on it to charge and it worked great. Looking forward to using it more later this year when camping.
17 janvier 2025
I need help
I need help, i sent an email and no answer
I will return the complete unit tomorrow
13 janvier 2025
It's all good
Transaction went smoothly, order arrived promptly, and the product is perfect
6 janvier 2025
A wonderful surprise for my brother
It was a good gift for my brother and he loves it. Gonna get one myself in the future 😁
3 décembre 2024
Great customer service quick response…
Great customer service quick response thank you very much
3 décembre 2024
I was missing my charger cables because…
I was missing my charger cables because I bought my unit used and your web site got me a replacement for only a few dollars! I’m so excited and with super fast shipping.
20 novembre 2024
Trustworthy
Trustworthy. Delivery was in just a few days. I'm happy with the product I bought.
19 novembre 2024
Shipping was fast and Setup was easy
Shipping was fast and Setup was easy. Used the unit to charge all my other Solar appliances since cloudy weather here lately. Very happy with my Portable Power Station 2400W, 1843Wh LiFePO4 Solar Generator. Of all the units I checked out from other companies this was the best value for the money.
1 novembre 2024
The customer service is great
The customer service is great. I charged it up and then had a problem working a mr coffee one morning when we had no electricity. I emailed the customer service people and got a respond that day! When does that happen?
11 novembre 2024
Very good customer service
Very good customer service. Marty was available and responsive. Great product as well.
30 octobre 2024
Package received damaged
Package received damaged. Perhaps not original container. Received in plastic bag with wide tape all around.
24 octobre 2024
Starting wattage overrated
22 octobre 2024
Cheaper than Amazon!!
I needed a new cord to charge my portable power supply and on Amazon they wanted $50!! I went to Grecell instead and it cost me $12 with the shipping!!
21 octobre 2024
Excellent Support team
Had a wonderful experience with the support team responding to a warranty issue with a 200W Solar Panel issue and replacing a lost A/C adapter (T1000). They need to be Honored and Recognized! Thank you.
28 octobre 2024
Avis spontané
I just need a new A/C power cord!!!
I misplaced the power cords for the T1Pro 2200 and have been trying for 3 weeks just to get a new A/C power cord, to no avail and a poor ai responses (5 times now!) to a stupid simple request.
The T1 has horizontally oriented plugs as opposed to vertical like almost every other plug available.
No idea why they will not just send me the correct A/C plug.
I even ordered the T1 Pro 2200 plug from their website and they sent me the vertically oriented (wrong) plug.
IDK???
29 août 2024
Réponse de Grecell
Thank you for taking the time to share your feedback. I sincerely apologize for the frustration you've experienced in trying to obtain a new A/C power cord for your T1Pro 2200.
At the time of your order, we unfortunately did not have the T1 Pro accessories in stock, which is why there was no link available on our website. It seems that your order was for the H2400 accessory, which is why it wasn’t compatible with your T1 Pro. We dispatched the correct A/C power cord for your T1 Pro last week. You were fortunate, as this specific cord just arrived in stock!
We appreciate your understanding and patience through this process, and we're committed to improving your experience.
I would absolutely recommend to…
I would absolutely recommend to someone. Love the durability of there products and there battery life is great
7 juillet 2024
Avis spontané
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