Green Commute Initiative Avis 

Very easy process. I had to return my original bike due to an issue and order fresh. GCI support were fantastic throughout- always very quick to respond, very helpful and they seemed to be checking in on my case and updating me unprompted.

Outstanding customer service.
Any time I emailed gci they got back to me within minutes . There was a mix up with emails between myself and employer so I emailed gci and the fixed the issue the same day . Good job 👏

Absolute pleasure to deal with only took 2 day's to complete.

Thank you

Everything was done quickly and on time with no chasing involved.

Extremely reliable and solid company. My bike voucher was processed very swiftly - thank you

I was initially going to go with one of the big schemes but the bike shop suggested GCI. Having looked into them GCI are the most affordable solution for both the bike shop and employee, with no ownership fee. They answered my question very quickly about cost if I sold before 6 years and any residual value is taxed at your tax rate, which is cheaper than the fee other schemes charge at 4 years. They don’t make this point clear (maybe because it’s “tax advice”) but it’s a good selling point.

Scheme was really easy to run as all I had to do was generate an invoice and ask my employer to pay it. They didn’t need to register and they save on NI contributions which helps in convincing them to offer Cycle to work scheme.

My lovely Cargo bike was delivered today by the shop and basically no paperwork as all done via GCI and saving 42% on £5k feels good!

If the shop you’re buying from offers GCI definitely go with them and try to get your employer onboard.

Incredibly responsive comms , same day service. The bike shops like them a lot as well.

Super simple and very quick. One of the only schemes that does not take a 7% cut at the four year point. Highly recommended.

Fantastic service, very fast and easy to use. After 2 years of misery with cyclescheme.co.uk thank you GCI for making it a pleasure to get my new bike within a 2 week period.

Green Commute Initiative is excellent to purchase a bike through we found them very quick and efficient and extremely pleasant on the phone when I spoke to them they could not do enough for us. All round a very good experience.

Was very happy with responsiveness to questions / issues through the process - would reommend

The process is quick and efficient. I appreciate the fact that I can eventually get ownership of the bike for a £1 payment when the hire agreement ends, and the shop I bought from appreciated the fact that the commission charged is low.

The team were excellent. They explained everything very well and made the application and purchase process very easy.
They were also very quick at processing everything.

24 hours from start to finish & pick-up.
Excellent

Really excellent customer experience and supported me with a supplier being tricky. Went over and above and were absolutely fantastic. I couldn't recommend more.
The team were also exceptionally responsive I think the best customer experience I've had in a long long time!

Super quick, super easy, not for profit. Thanks GCI.

They have managed to make a seemingly complicated process very simple. The service is expedited by automation but when you need customer service you can talk to a human being. Perfect combo!

Flawless. Claire and the team have been incredibly helpful throughout; knowledgeable, responsive and personable. The whole process was frictionless. If you've been considering making use of the scheme jump on it, you couldn't be in better hands.

Having been suggested this scheme by friends and it being in my work portal for staff schemes i thought i would give them a try and i'm glad i did! They could not have been more helpful throughout buying my bike. Emails were replied to promptly and with informative answers. I will be using them again in future and would happily suggest others to use them also!

This is the second time I have used the scheme. It still amazes me how quickly the administration and payment is completed.
Recommend this great scheme for anyone looking for a bike via a cycle to work scheme