Green Commute Initiative Avis 

I’m actually still waiting for my voucher to come through, but having put in my request for one yesterday, the process so far has been really easy. Would happily recommend to a friend.

Very easy to deal with once you work out how it needs to work with the bike shop, employer and GCI team.

I was initially in two minds over whether to try using my employer's new scheme with GCI as I imagined a long, painful process to source and finance a bike given the current global bike and parts shortage, but I'm really happy to confirm I was totally wrong in making that assumption. Excellent service which included turning around my application in a single working day, enabling me to secure a limited edition bike. Blown away by the service so far, would 100% recommend for your next bike purchase if you have the chance to use GCI. Ride on!

As an indépendant bike shop, speed of response, and support is imperative to us and our customers; so I must applaud the team at Green Commute Initiative for their speed in contacting us once a potential customer named us as his preferred supplier. on Monday I received an email saying we were invited to register, by Tuesday I had registered, received the contract and been set up on their web-site and by Wednesday, I had supplied the quote and been given the go ahead to fulfil the order. Unbelievable!
I was hot on the process required to get my LBS on their site, and they provided all the links and info, logos and videos necessary to be given their best rates within 24 hrs of my initial enquiry. they organised my account, quicker than I could get the wheels to build the bike! amazing set up. honest rates and a very good addition to the invariably SLOOOOOOW cycle scheme process I have experienced n the past. other suppliers have taken weeks to provide a certificate, whereas GCI took...hours.

This team were so helpful. I was struggling to understand the process for online ordering through the retailer and using the cycling to work incentives, I messaged GCI who responded with really clear instructions. I then struggled with how to process the request with my employer and so phoned GCI who cut through all my confusion and I had everything sorted inside 10 minutes!
The retailer (decathlon) refunded my purchase and processed everything really quickly and I was off down the road on my new ebike in no time. Thanks so much 🙏

Emailed twice for advice but received no response.

I am after a full suspension ebike but UK supplies are very limited for some models. Originally I emailed cyclescheme.co.uk for advice on how to source an ebike who were really helpful calling me back straight away but found my employer was sadly with the GCI scheme instead.

Unlike the above GCI clearly are uninterested in helping customers to source bikes in a very restricted UK market. I will be feeding back to my employer adn asking them to consider using someone other than GCI given the poor experience.

Genuinely surprised at how fast this was,couldn't have asked for anymore. Fantastic service and so easy to do.

So easy to use! All the staff are really friendly, polite and knowledgeable. Quick responses to emails! Would 100% recommend and use again!

Unbelievable service. Really easy to set up. Very helpful staff, always prompt emails. Would highly recommended. It’s a service that I think will make a very real difference to both the environment and employees health and well-being. I only wish the scheme was available for electric cars🤞.

Very efficient and easy to apply for. Most important, saves in Taxes to the employer and the employee, win win.

Incredibly easy, less than 20 minutes to get it all done.
I had some questions and they were answered also very quickly.
No extra information or complicated stuff to read or do!

Hi this was my first purchase involving gci wow what a absolute great bunch off people rowan owen and the lady sorry o can't remember your name from start to finish even when I change my mind (lol) I can't thank you enough bike is now on order cheers guy's from David tommy

Quick & efficient service, all sorted and voucher issued within 24 hours. Thank You.

This was a really simple and quick process. Very little paperwork and very efficient for all stakeholders.

Fiona at GCI has been absolutely fantastic!
I had an issue using my voucher and processing the quoted order from an online retailer- I contacted GCI and Fiona replied to every email within minutes, at one point even called the retailer on my behalf and then the issue was resolved. I couldn't be any happier and so pleased to have used GCI

Absolutely fantastic service. I used the Cyclescheme a few years ago and it was slow and also cost me additional costs which were not part of the GCI, so I can highly recommend the GCI

Much faster to respond than advertised. Very pleased with the speed of the system.

A tax efficient and easy way to buy one's dream bike. Thank you!

Very quick. Very easy. Great service. My company was impressed and so am I. Thank you.