Greenfrog Entertainments Limited Avis 

74
TrustScore 2 sur 5

2,1

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Do not book with this company, they are conmen, they take your money and don't turn up. Booked a bouncy castle and soft play for my daughters birthday party, didn't turn up and when we did eventuall... Voir plus

Noté 1 sur 5 étoiles

Have incorrectly charged again, not answering phone, voicemail, messages on Facebook and comments. Now deleting comments on posts. Shame. When I used them 6 months ago, lack of comms and I had no i... Voir plus

Noté 5 sur 5 étoiles

Outstanding service, fantastic communication from prebooking to packing down after the party. The bouncy castle was perfect and the additional soft play and ride ons are a must have. I had so many p... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I’m really disappointed with the service I received. I booked a bouncy castle for my daughter’s 4th birthday party and spent the entire week leading up to the event chasing a confirmation email. I... Voir plus

À propos de l'entreprise

  1. Location de château gonflable
  2. Service de fête pour enfants
  3. Disc-jockey
  4. Animateur de soirées et d'événements
  5. Discothèque mobile
  6. Service de location de matériel de soirée

Écrit par l'entreprise

🐸 Greenfrog Entertainments in Mansfield brings you an unbeatable selection of bouncy castles, slides, and combo inflatables to make every celebration a memorable one. 🏰 Since 2016, we’ve worked with leading brands, local authorities, and organisations across the East Midlands—earning repeat business thanks to our experienced and friendly team. Areas We Cover 📍 We are based in Mansfield and proudly offer delivery to Mansfield, Mansfield Woodhouse, Sutton in Ashfield, Kirkby in Ashfield, Forest Town, Edwinstowe, Rainworth, Blidworth, Clipstone, Kings Clipstone, Blidworth Bottoms, Shirebrook, Langwith, Nether Langwith, Cuckney, Hucknall, Ravenshead, Papplewick, Newstead, Linby, and Bilsthorpe. 🎉 Top Quality Bouncy Castles We offer a wide range of inflatable bouncy castles, crafted from high-quality, durable materials to guarantee maximum safety and enjoyment. With vibrant colours and exciting themes, our castles are perfect for kids’ parties, School fairs, Community events and Family fun days 🔒 Safety First – Always At Greenfrog, safety is our top priority. Every bouncy castle undergoes maintenance checks to meet the highest UK safety standards, regular safety inspections and thorough cleaning after each use. You can enjoy your event worry-free knowing that we put safety first. 💷 Affordable Prices with No Hidden Fees We believe great entertainment should be accessible and affordable. With Greenfrog, you're getting top-quality inflatables without the inflated cost. ⏱️ Reliable Delivery & Professional Setup From booking to breakdown, we make the process smooth and stress-free. Our friendly team handles it all—so you can focus on having fun. 🌱 Eco-Friendly Entertainment We’re committed to sustainable and eco-conscious practices like minimising plastic and packaging waste, energy-efficient equipment and recycling and responsible disposal methods. Choosing Greenfrog means choosing fun that doesn’t cost the Earth. 👨‍👩‍👧‍👦 A Trusted, Family-Run Business Greenfrog Entertainments is a family-run company with a passion for creating memorable events. We pride ourselves on a personal, responsive service. You’re not just hiring a bouncy castle—you’re joining the Greenfrog family.


Coordonnées de contact

2,1

Bas

TrustScore 2 sur 5

74 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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N'a pas répondu aux avis négatifs

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Tous les avis

(74)

3 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very clean bouncy castle

Great company. Bouncy castle arrived early, put quickly and worked perfectly all day. Our grandchildren really enjoyed playing on the castle. It was thoroughly cleaned in excellent condition. Would definitely recommend Greenfrog for private hire.

11 avril 2022
Avis spontané
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Réponse de Greenfrog Entertainments Limited

Thank you for taking the time to leave us a review!

Many thanks,
Greenfrog Entertainments

Noté 2 sur 5 étoiles

Soft play wasn't clean

Ordered the soft play hire. It was delivered when agreed and they contacted me on the morning of the delivery. Everything was delivered that was agreed and the quality of the soft play was good. There weren't enough mats supplied for the surface area the equipment took up but we had our own so not an issue.

The reason for the low rating was that it wasn't clean. After set up my kids played with it and very quickly had dirty hands and clothes. It took me over an hour to clean it myself and from doing this it was clear how dirty it was, the water I used was black by the end.
No other issues. They picked it up on time. When asked if everything was okay via text I mentioned it wasn't that clean but there was no apology or mention of it.

22 février 2022
Avis spontané
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Réponse de Greenfrog Entertainments Limited

Thank you for taking the time to leave us a review! We can only apologise that the equipment didn't appear to be our usual high standard.

Please be reassured we take great pride in ensuring our hired products/equipment are clean and sterile for each hire. We have a strict decontamination policy and have procedures in place to comply with IPC.

I hope this isolated incident will not deter or prevent you from booking with us again in the future.

Many thanks,
Greenfrog Entertainments

Noté 5 sur 5 étoiles

Very efficient.

Great service,very reliable and flexible with delivery and setting up.
Used them for a 1 year birthday party.
They delivered before the partybstarted and gave us extra time at the end.
Lots of options for bouncy castles and Great value for money.
Very friendly team.

20 février 2022
Avis spontané
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Réponse de Greenfrog Entertainments Limited

Thank you for taking the time to leave us a review!
We hope to see you again soon.
Many thanks,
Greenfrog Entertainments

Noté 5 sur 5 étoiles

Used Greenfrog for the first time for…

Used Greenfrog for the first time for my granddaughters birthday they were very prompt listened when I asked if they could set up before the party started, she loved it as it was peppa pig and never really stopped bouncing until the took it away.
Thank you would definitely book again

4 novembre 2021
Avis spontané
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Réponse de Greenfrog Entertainments Limited

Thank you for taking the time to leave us a review!
We hope to see you again soon.
Many thanks,
Greenfrog Entertainments

Noté 5 sur 5 étoiles

Great service

Great service, we have used this company 2 years in a row now for my boys party and each time great service

22 septembre 2021
Avis spontané
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Réponse de Greenfrog Entertainments Limited

Thank you for taking the time to leave us a review!
We hope to see you again soon.
Many thanks,
Greenfrog Entertainments

Noté 5 sur 5 étoiles

Absolutely thrilled with this company

Absolutely thrilled with this company, clean efficient friendly team. They even let us have the castle a extra 2 days as it rained on my sons birthday. Can’t fault any element. Will definitely use again and highly recommend

24 août 2021
Avis spontané
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Réponse de Greenfrog Entertainments Limited

Thank you for taking the time to leave us a review!
We hope to see you again soon.
Many thanks,
Greenfrog Entertainments

Noté 5 sur 5 étoiles

Booked Super hero bouncy castle for my…

Booked Super hero bouncy castle for my little boys 4 th Birthday party. Delivery on time and my little boy and his friends loved it.

24 août 2021
Avis spontané
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Réponse de Greenfrog Entertainments Limited

Thank you for taking the time to leave us a review!
We hope to see you again soon.
Many thanks,
Greenfrog Entertainments

Noté 2 sur 5 étoiles

Dead bees.

I used this company last minute as was let down last minute by a company we had already booked with,
We hired soft play and ball pool,
Greenfrog was brilliant with timing, & the children really enjoyed it ..BUT… halfway through the party we had to stop all children using the ball pool as we found quite a few dead bees 🐝 inside it, along with chewed up sweets etc from previous parties. ( definitely not from our party as we didn’t have chewy sweets.
Upon greenfrog coming to collect we mentioned it to them who replied with “ you’ll have to ring the company” which we have continued to do so but get no response.
This equipment clearly isn’t cleaned down & the ball pool quite clearly isn’t cleaned out after each party.

22 août 2021
Avis spontané
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Réponse de Greenfrog Entertainments Limited

Thank you for taking the time to leave us a review! We can only apologise that the equipment didn't appear to be our usual high standard.

Please be reassured we take great pride in ensuring our hired products/equipment are clean and sterile for each hire. We have a strict decontamination policy and have procedures in place to comply with IPC.

I hope this isolated incident will not deter or prevent you from booking with us again in the future.

Many thanks,
Greenfrog Entertainments

Noté 5 sur 5 étoiles

Fabulous service

Fabulous service, would highly recommend! Thank you for everything. Everyone loved the bouncy castle and the team are all lovely and could not do enough to help me thanks again!

9 août 2021
Avis spontané
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Réponse de Greenfrog Entertainments Limited

Thank you for taking the time to leave us a review!
We hope to see you again soon.
Many thanks,
Greenfrog Entertainments

Noté 5 sur 5 étoiles

Well green frog entertainment you have…

Well green frog entertainment you have redeemed yourselves after a disaster few weeks ago we were offered a free hire turned up on time excellent service grandchildren thoroughly enjoyed it thank you very much

26 juillet 2021
Avis spontané
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Réponse de Greenfrog Entertainments Limited

Hello Mrs Liptrot

Thank you for leaving this review and allowing us to resolve things for you.

I wonder if you’d kindly update or reconsider your initial reviews below. I believe there may also be some additional reviews left from your relatives which of course are not related to your direct booking with Greenfrog.

As we are still growing our online Trust Pilot profile, it would be nice if we could at least remove the non-related scores.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, great value for money x the main thing the kids loved it, thank you

5 juillet 2021
Avis spontané
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Réponse de Greenfrog Entertainments Limited

Thank you for taking the time to leave us a review!
We hope to see you again soon.
Many thanks,
Greenfrog Entertainments

Noté 5 sur 5 étoiles

Friendly staff and great service

We had a bit of confusion with payment (our side), but they kept the reservation. On delivery day we realised the error, and the bouncing castle was delivered later then expected. However they allowed us to keep the bouncing castle overnight for no extra charge, which was a nice gesture to say it was our mix up.

Will definitely rent from these again.

4 juillet 2021
Avis spontané
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Réponse de Greenfrog Entertainments Limited

Thank you for taking the time to leave us a review!
We hope to see you again soon.
Many thanks,
Greenfrog Entertainments

Noté 5 sur 5 étoiles

Bouncing birthday success

Absolutely brilliant day had hiring a bouncy castle - excellent customer service and communication throughout. Only down side was the kids’ tears when it was time to pack it all away 😀
Would definitely recommend.

27 juin 2021
Avis spontané
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Réponse de Greenfrog Entertainments Limited

Thank you for taking the time to leave us a review!
We hope to see you again soon.
Many thanks,
Greenfrog Entertainments

Noté 5 sur 5 étoiles

I had a castle for my little boys 2nd…

I had a castle for my little boys 2nd birthday excellent service, would definitely use again. On time drop off and straight forwards collection.

23 juin 2021
Avis spontané
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Réponse de Greenfrog Entertainments Limited

Thank you for taking the time to leave us a review!
We hope to see you again soon.
Many thanks,
Greenfrog Entertainments

Noté 5 sur 5 étoiles

Great people and great service

Great people and great service. I use them again for a party and again they delivered! Again they left the bouncy castle for an extra day with us for no additional cost.
Will definitely use them again.

8 juin 2021
Avis spontané
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Réponse de Greenfrog Entertainments Limited

Thank you for taking the time to leave us a review!
We hope to see you again soon.
Many thanks,
Greenfrog Entertainments

Noté 5 sur 5 étoiles

Excellent service would highly…

Excellent service would highly recommend and will most definitely be using again in the future

19 septembre 2020
Avis spontané
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Réponse de Greenfrog Entertainments Limited

Thank you for taking the time to leave us a review!
We hope to see you again soon.
Many thanks,
Greenfrog Entertainments

Noté 5 sur 5 étoiles

Excellent service!!

Excellent service!!!
Everything was on time, Bounce Castle was safe and clean. We will definitely book it again 👍🏻

7 septembre 2020
Avis spontané
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Réponse de Greenfrog Entertainments Limited

Thank you for taking the time to leave us a review!
We hope to see you again soon.
Many thanks,
Greenfrog Entertainments

Noté 5 sur 5 étoiles

We had a bouncy castle last weekend

We had a bouncy castle last weekend, arrived on time, was cleaned and sanitised in front of me. The delivery team rang us when on enroute which was great as we made sure the gate was open. Castle was in great condition, already recommended to friends and family, we will definitely order another one soon, thanks so much

31 juillet 2020
Avis spontané
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Réponse de Greenfrog Entertainments Limited

Thank you for taking the time to leave us a review!
We hope to see you again soon.
Many thanks,
Greenfrog Entertainments

Noté 5 sur 5 étoiles

Hired for our Daughters birthday

Hired for our Daughters birthday
Fantastic bouncy castle/slide combo had it overnight
Excellent service very quick and friendly both delivering and collecting
Definitely recommend

24 juillet 2020
Avis spontané
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Réponse de Greenfrog Entertainments Limited

Thank you for taking the time to leave us a review!
We hope to see you again soon.
Many thanks,
Greenfrog Entertainments

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