Very pleased with car Lack of confirmation on returning vehicle that all ok
L'entreprise a répondu
Établissement
Changer d'établissementArrivals Terminal, Eastwoodbury Crescent, SS2 6YF Southend on Sea, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Collection and drop off processes easy, car was as ordered. Internal cleaning was not complete as previous renter rubbish still present. Windscreen wash was empty.
L'entreprise a répondu
Goede service, ook via mail communicatie goed!
L'entreprise a répondu
Terrible awful
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Green Motion operates a car hire desk at London Southend Airport (SEN), serving Southend on Sea and the surrounding area. This page also covers the Southend Downtown desk. The rental desk is located inside the Arrivals Hall at the airport terminal, which sits directly opposite Southend Airport Train Station, making it easy to reach on foot for those not arriving by plane. When returning a vehicle, follow signs to the Budget Car Park, enter through the barrier, and head to the return bays on the right-hand side. For queries, call the branch (the number is in the branch details on this page). Desk opening hours (local time): every day 06:00–midnight, including public holidays.
Why rent with Green Motion
Écrit par l'entreprise
- Cars and vans for every trip
- From city cars to 7-seaters and commercial vans, with lower-emission and electric models at many locations.
- Know what you need before you go
- You'll need a credit card in the main driver's name for the deposit, plus your driving licence. The deposit amount and accepted cards are shown before you pay.
- No surprises at the counter
- Optional cover and extras are listed at booking, so you can compare what's included before you reach the counter.
Something not right with your rental?
Our customer care team will look into it personally
If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.greenmotion.com and include:
• your booking reference
• the location you rented from
• a short summary of what happened, plus any photos or receipts
This lets our head office team review your rental record with the branch straight away, rather than coming back to you with questions. Deposit, charge and damage queries are all handled by the same team.
Thank you for telling us. Every review on this page is read, and your feedback goes back to the branch team so we can keep improving.
Coordonnées de contact
Arrivals Terminal, Eastwoodbury Crescent, SS2 6YF, Southend on Sea, Royaume-Uni
- 1702660220
10% off when you book direct
3,8
Bien
6 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Green Motion Car and Van Rental - Green Motion London Southend Airport
Bedankt voor uw beoordeling. Fijn om te horen dat u tevreden was over de service en de communicatie per e-mail.
Réponse de Green Motion Car and Van Rental - Green Motion London Southend Airport
Thank you for your review. We’re glad the service in Southend was prompt and efficient.
Lloyd was exceptional with his…
Lloyd was exceptional with his communication and professionalism . A credit to the company
14 octobre 2026
Réponse de Green Motion Car and Van Rental - Green Motion London Southend Airport
Thank you for recognising Lloyd. We’re glad his communication and professionalism made such a positive difference to your Southend rental. We’ll share your kind words with him.
Réponse de Green Motion Car and Van Rental - Green Motion London Southend Airport
We can see that your experience was very disappointing. The review does not say what happened, so we cannot address it specifically here. If you would like us to examine it, please send your rental reference and a brief account privately to ics@cs.greenmotion.com.
Greenmotion car rental Southend airport
Collection and drop off processes easy, car was as ordered. Internal cleaning was not complete as previous renter rubbish still present. Windscreen wash was empty.
23 septembre 2026
Réponse de Green Motion Car and Van Rental - Green Motion London Southend Airport
Thank you for your balanced review. We’re glad collection and drop-off were easy and the car matched your booking. We’re sorry the interior still contained rubbish from the previous renter and the washer fluid was empty. Both should have been addressed before handover.
Very pleased with car
Very pleased with car
Lack of confirmation on returning vehicle that all ok
27 septembre 2026
Réponse de Green Motion Car and Van Rental - Green Motion London Southend Airport
Thank you for your review. We’re glad you were pleased with the car. We also hear your point that you did not receive confirmation that everything was in order after returning it. Clearer return confirmation would be helpful.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.