greenoranges.co.uk Avis 34

The company actively deletes any negative comments made on its social media page. Recently their iOS app got banned perhaps due to bugs but the admin refuses to acknowledge this. My prior experience with buying on their app hasn’t been too good anyway, since I had to reclaim money from my credit card after receiving damaged goods as they didn’t provide any refunds. The customer care is rude and arrogant, who believe they are doing charity instead of running a business.

I wish I had read reviews on here before purchasing. Terrible quality, product sent to me was under weight of what was ordered. Bad packaging. Never buying anything from them again

They don’t deserve any star.
DON’T BUY! 😡😡😡😡😡
Rather than grocery selling they are cheating people behind this business. Don’t deliver all items ordered, don’t refund, email them don’t reply. They want to order again over £50 so that they can make money and charge again delivery and packaging fee. What a business model beyond imagination. Just make money don’t care customer. How long can sustain this business model.

I've had a few orders which were fine....

However this was the WORST....!

Some of my items were OUT OF DATE...missing and ROTTEN...!

I've been completely ignored via WhatsApp...live chat and their complaints form for a week...(12/12/24)

They know about my issues...!

Waiting to inform Trading Standards and the police...if no reply from the company....

I have ordered frozen fish from this website. Did not deliver next day as promised. I got the items two days after. All the fish were completely thawed, bad rotten smell. Couldn't get hold of any staff . Had to throw the rotten fish in the bin. Ultimately got hold of the managing director and his reply was to refreeze that thawed fish and use it as normal. Can't understand whether he is a normal human being or not. He didn't replace or refund £89.00 back to my account. Beware of this fraud businessman.

Worst shopping experience

I placed the order never delivered to me and customer service never bothered to give me an update. I have been chasing them since forever! Complete fraud

Fish was not descaled as ordered, then argumentative that this can happen to anyone. Does not trust the customer complaint. Fish had thawed out when it should have been at least semi frozen and some of the pieces were shockingly small from a 3+ kilo fish

Horrible Scamming company. Placed my first order a few weeks ago order arrived with quite a few items missing. 10 emails back and forth along with sending across my account details still not received the £10 refund back into my account. 2 packs of paneer out of the 4 received were rotten and out of date and half of the vegetables rotten and unusable. Never ever seen such horrible products and customer service. They should be ashamed of themselves.

Do not order from this website. You’ll get rotten fruits and would not get any reply from the sales teams . A complete fraud

This company is despicable - a scam. I placed an order for £34 of goods, none of which arrived, neither was there any notification that certain items were not avaialble - in spite of being advertised as such on their web site. I have now made repeated requests for a refund of my money - they simply don't respond. DO NOT USE - THIS COMPANY IS A SCAM

Highly Recommended... Delighted to get Fresh Sindhri Mangoes... God Bless

Placed a large order, multiple items missing from order and all the veg smashed.
Was told I would be receiving a refund, still waiting for my money over a month on.

They charge the money and only provide partial goods. Never refund the money

Superfast delivery. What is best is they offer descaling services when you buy fish, at no extra cost. I haven't this on any other websites selling frozen whole fish.