Ordered XS tracksuit with shorts and tee shirt for my son’s birthday. Slight mix up when delivered they had sent medium shorts and tracksuit bottoms. Once I emailed GRIID they responded straight away... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Edited as after two washes brabd name fell off and clothing went down hill very fast havent purchased since ... extremely fast delivery sizing is small fit glad I sized up the quality is very goo... Voir plus
Irish company Great fitting well made tracksuits. I bought two as they were on sale. Both great value for money. The brand definitely stands out among the rest. Swift delivery. So overall I w... Voir plus
Can't believe how fast the delivery was ,ordered the tracksuit 12.30pm on the Thursday was at my house for 10am next day & didn't pay for next day delivery. Fantastic service!!!! Brilliant quality... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
GRIID has a wide range of cutting edge sportswear & lifestyle clothing. From Men's Tops, Bottoms, Jackets, Tracksuits, Coats built for the pinnacle of performance.
Coordonnées de contact
4,6
Excellent
220 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service
Excellent service, ordered items late Tuesday evening and they arrived by Friday midday.
3 avril 2026
Avis spontané
Recieved order the day after id placed…
Recieved order the day after id placed it , items were too small so sent back for exchange , one item out of stock so I was emailed to tell me they could replace with another item that would match the tracksuit and recieved replacements the next day , excellent customer service will definetly be ordering again !
21 mars 2026
Avis spontané
Delivery was very fast very happy with…
Delivery was very fast very happy with the quality of the items I purchased would definitely shop here again
4 mars 2026
Avis spontané
Good service and good quality product…
Good service and good quality product with fast delivery.
12 novembre 2025
Avis spontané
Fast delivery
Fast delivery, needed to change sizes ,very straight forward and very quick return delivery process
26 février 2026
Great company ordered from them lots of…
Great company ordered from them lots of times always top tier really comfy tracksuits and nice fitting definitely recommend
5 mars 2026
Avis spontané
I ordered at 11pm at night and jacket…
I ordered at 11pm at night and jacket was delivered on Saturday. Super fast and great material in the jacket. Definitely will be buying more stuff from this site.
26 février 2026
Avis spontané
Lovely tracksuit great quality quick…
Lovely tracksuit great quality quick shippingwill buy again
21 février 2026
Avis spontané
Next day delivery is unreal!
Next day delivery is unreal!! The quality and style was fab! My teenager loves his outfit!
5 février 2026
Avis spontané
Order placed and delivered in 24 hours……
Order placed and delivered in 24 hours… great service and quality of the items are top class!!
12 février 2026
Avis spontané
Warning for UK buyers
If you are purchasing any items from GRIID and live in the UK, please be aware that if you have a return, it will not reach them and be returned due to it being refused by customs. T-shirt returned on 17-12-2025, Royal Mail, International Track & Signed and returned to me 2 months later. Now left with a t-shirt and expensive shipping cost that I won't get back. The Company are happy to sell to the UK but returns can't be sent ?
19 février 2026
Avis spontané
Réponse de GRIID
Hi JazzyGMC,
We’re really sorry to hear about your experience and the frustration this has caused.
We want to clarify that we absolutely do accept returns from the UK with no problem. However, when a parcel is refused or returned by customs, unfortunately this is outside of our control. The customs documentation is completed by the shipping carrier at the point of postage, and if it is filled incorrectly or processed in a certain way by customs authorities, the parcel can be rejected and sent back to the sender. This isn’t something we can influence once the parcel is in transit.
To help avoid this, we also offer a UK return label service. When customers request a return through us, we can provide a prepaid label where the correct customs paperwork is generated directly through Royal Mail on our account. This greatly reduces — and in most cases eliminates — the risk of customs refusal.
We’d really like to help resolve this for you. Please contact our support team with your order details so we can review the situation and see what we can do to assist further.
Thank you,
– GRIID Support Team
Ordered a tracksuit recently went to…
Ordered a tracksuit recently went to the neighbors house even though it was sent to my address opened the package up and received the wrong tracksuit and then asked to send it back and they will send me a new one sent it out 4 days ago still not received the tracksuit I’ve also sent them emails 3 times no answer spent €10 on postage and €150 on a tracksuit complete waste of money and bad customer service won’t be ordering again.
6 février 2026
Avis spontané
Réponse de GRIID
Hi Tadhg,
Sorry to hear about your experience — we understand how frustrating this situation is.
From the delivery information provided by DPD, the parcel was delivered to a neighbour. This is their standard procedure when there is no answer at the address, to avoid leaving the parcel unattended outside.
In relation to the exchange, we have not yet received the returned tracksuit back to our warehouse since being advised it was sent, which means we haven’t been able to dispatch the replacement yet. As soon as it arrives with us, the correct tracksuit will be sent out immediately.
If you can share the return tracking details with us, we can also check its progress from our side.
Again, apologies for the inconvenience caused and we’ll get this resolved as quickly as possible once the return reaches us.
GRIID
Placed an online order yesterday about…
Placed an online order yesterday about 1pm, got an email this morning saying my order is out for delivery and will be delivered at lunch time today
5 février 2026
Avis spontané
Very poor quality and extra expense to return
Very poor quality products for the price and the sizing is not true to size and you have to pay €4.95 extra to return poor quality clothing that not the correct size. Never again.
20 janvier 2026
Avis spontané
Réponse de GRIID
Hi,
We’re sorry to hear that you felt the quality wasn’t up to your expectations. This is never the experience we want customers to have, and we appreciate you taking the time to share your feedback.
Regarding sizing, we do provide a detailed size chart on every product page to help customers choose the most suitable fit before ordering. We always recommend checking this carefully, as fit can vary depending on preference.
In relation to the €4.95 return fee, this charge is for the return label issued by the post office. This cost is not received by us and is set by the carrier, not by Griid.
Kind regards,
Griid Official
Excellent service and quick delivery
Excellent service and quick delivery
1 janvier 2026
Avis spontané
Junior size 14-15 is more suited to a…
Junior size 14-15 is more suited to a 13 year old. I read “Hassle free returns” as free returns but there was a €4.95 charge to return items.
7 janvier 2026
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.