Groomi Limited Avis 

1 421
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have tried various brushes and combs for our dog, a Labrador retriever, and all have left shedding hair behind. Groomi just does it first time. I was amazed at the amount that brushed out when us... Voir plus

Noté 1 sur 5 étoiles

£20 for a de-shedding brush that's little more than a lump of plastic (the 'handle') and a row of shallow teeth no bigger than the tear edge of supermarket tinfoil. The sales hype promised much. The... Voir plus

Noté 5 sur 5 étoiles

I’d seen the ads but wasn’t sure how well the groomi would work with my bullmastiff. It works amazingly!! So much undercoat removed it was awesome.

Noté 5 sur 5 étoiles

Absolutely love this product! Had something similar before but this one is superb! Dog loves it! Literally a whole bag of hair & that was after a 5 minute groom, my dog is a dashador so has a thick co... Voir plus

À propos de l'entreprise

  1. Magasin d'articles pour animaux

Écrit par l'entreprise

GROOMI LIMITED (EST. 2017) IS A FAMILY RUN BUSINESS BASED IN CAMBRIDGESHIRE, UNITED KINGDOM. We are a family run business of animal lovers who know the difference that having a clean coat makes to a pet’s happiness. Owner Charlotte has had animals her whole life and now she has children, understands more than ever the importance of keeping animal hair around the home to a minimum. After getting a bit fed up with some other grooming tools out there: some too harsh on the skin, some falling apart in our hands, we eventually had enough and said, “That’s annoying, we should probably make a better one.” Which we’re rather proud of doing! Groomi is designed to remove dead hair, dirt and dandruff in an effective yet gentle way. With our unique shallow, wide toothed comb the hair is removed without dragging, breaking or tugging at the coat ensuring the animal has a pleasant experience! We’re here to help keep your pets – and home – stay fresh and clean from stray fur.


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4,2

Bien

TrustScore 4 sur 5

1 k avis

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4,2

Tous les avis

(1 421)

31 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Absolutely amazing

The shampoos smell amazing and clean really well.
Also the groomi tool works wonders on my doggies, so thank you!

17 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Very efficient service from Groomi

Very efficient service from Groomi, which arrived perfectly packaged and on time. My lab cross doesn't particularly like a groom, isn't fussy on any comb we've used before, but she likes this and lies down so we can work down her fluffy coat, neck to tail. Her coat is soft and silky after use. Would highly recommend.

25 juin 2023
Noté 1 sur 5 étoiles

Deleted negative comments and blocked me because I asked for an update on tiktok

Edit 06.07.23. I never received my brush. I was unable to get the company to respond to me about a refund so I had to process it through my bank. Also, the reply doesn't explain why negative review comments on tiktok were removed. Or why I was blocked for asking for a response to my emails.

I ordered my brush on April 26th with 5 day shipping and I still haven't received it. I have messaged via their website and emailed and have only just received a response to those today. One told me that my item may be lost, the other said they have only just dispatched it.

I also commented on their tiktok and they have now blocked me. I politely asked for an update and my comments were deleted. Someone else commented a polite but negative review and their comment was deleted. I asked why over tiktok messages and email and they said it was because tiktok bans specific words. However, no slurs, rude or offensive words were used. I asked in a polite and professional manner if I could have an update on my parcel, and then why my initial comment was deleted. I just now saw they were doing a live on tiktok and asked why they delete negative comments. I got blocked. Shady business who are trying to run from anything negative. Definitely not the way to succeed as a 'small business'

9 mai 2023
Avis spontané
Logo de Groomi Limited

Réponse de Groomi Limited

Hi Tabatha,
Thanks for your review, we are so sorry that you are not happy with the service you have received. The item was lost in transit as sadly we cannot keep track of all the items that get sent out.

TikTok shop is run separately and policy does not allow us to discuss website orders on a TikTok Live, and so many comments will be deleted by the moderators for order queries that are not linked directly to them.

We really are sorry, and hope that you have a lovely day going forward.

Noté 1 sur 5 étoiles

Overpriced and sharp edges!!

Edit: in response to the reply from Groomi… I understand that and have experience in both a groomers, and a pet shop. However, on TikTok in particular, this is being targeted to anyone and everyone, and there are many people who do not know how to use a deshedding tool correctly. Tools like this and other popular brands, are not recommended on non-shedding dogs, especially short haired dogs, as can cause skin irritation. The way in which you are advertising the product needs altering. You are currently targeting it for all fur types. Anything that leaves scratches on your skin without having to apply pressure, is not great, and there are many videos going around where you can see the pressure some people are applying when using with this tool!

Bought this after seeing all the hype on TikTok. We have a Frenchie and he really dislikes me using this on him. It’s a comb with sharp serrated edges - tested on my arm and it left behind scratches that stung. This in time will irritate the dogs skin, and cause dandruff and more shedding. Considering the price, it feels cheap and of low quality.

15 mars 2023
Avis spontané
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Réponse de Groomi Limited

Hi Hannah,
Thanks for your review. We are sorry you are not happy with the Groomi. It is a deshedding tool, so needs the teeth to catch the fur. It is not intended to be used with any presssure and will not scratch an animal in the same way as it scratches your arm as their fur is between the skin and comb.
Have a lovely day :-)

Noté 5 sur 5 étoiles

What a brush

We used the brush straight away and it was brilliant I was amazed at how much hair came out when I brushed her and my dog didn't flinch which indicates how good it is thank you

25 juin 2023
Noté 5 sur 5 étoiles

Five Stars All Round

Lovely presentation/wrapping. Quick delivery. Great product which does exactly what it says. Dog likes it too :-)

25 juin 2023
Noté 5 sur 5 étoiles

My dog absolutely loves being comb now…

My dog absolutely loves being comb now he literally falls asleep as I’m brushing him. My cat hates being comb but absolutely loves being combed now with the Groomi. The shape of the comb is really comfy to hold, doesn’t slip out your hand easily. Delivery was extra fast also. Great product I highly recommend.

25 juin 2023
Noté 1 sur 5 étoiles

Didn’t work at all on my frenchie…

Didn’t work at all on my frenchie really disappointed

25 juin 2023
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Réponse de Groomi Limited

Hi Adam,
So sorry to hear this! We have a 30-days return policy - have you contacted our customer services team to request a refund?

Noté 5 sur 5 étoiles

Excellent product

Excellent product, I have a labrador and he seems to shed all the time. Seen the groomi advertised so had to give it a go, would recommend this to any animal owner.

25 juin 2023
Noté 5 sur 5 étoiles

Groomi - go for it!

The Groomi advert kept popping up on my FB page and like most ads you think, does it really work? I took a chance and have been very impressed. My dog usually hates being bruched but she will lie down quite happily whilst I get to work with the groomi. For a dog that's not supposed to moult much there was a hell of lot of hair! I'm a dog boarder so the dogs in my care have enjoyed a brush too. I've been so impressed I've purchased another for family

25 juin 2023
Noté 1 sur 5 étoiles

My dog shed so much more when using…

My dog shed so much more when using this, I had to sweep the house 10x more bc there was constantly hair everywhere. Since stopping using this and moving to the zoom groom and a normal comb he sheds much less and his coat is in a much better condition. I’d be careful with this brush

1 avril 2023
Avis spontané
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Réponse de Groomi Limited

Hi Connie,
Thank you so much for your review. I am so sorry that you feel this way. The Groomi cannot cause the dog to shed any more than it already does as it only removes hair that has already naturally shed. Perhaps the Groomi just arrived at the same time as your dog was blowing its coat?

Noté 5 sur 5 étoiles

Game. Changer.

I was so thrilled with this I had to email them immediately…

“I just wanted to say thank you for creating this product.

My long haired boy suffers with fur balls. He HATES being groomed (I think it’s more of a power struggle than anything else). But with this I don’t have to spend nearly as long getting out a lot of fur that would potentially block up his digestive tract.

It’s already made a huge difference and he’s so much softer! (Not that he wasn’t soft before of course!).

Anyway. I’m so pleased that I’ve told all my friends and I wanted to reach out and thank you.”

If you’re unsure. Buy it. I can’t emphasis that enough.

1 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Best dog grooming tool on the market

Just received my Groomi tool today. Love the box it comes in, the packaging is brilliant. The tool is the best I have ever used with my dog. The amount of hair that has come off him using this tool is brilliant. Fast and easy to use and my dog loves it! Highly recommend any dog owner to invest in one of these!

11 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

Don’t purchase I have a miniature dachshund and hardly…

I have a miniature dachshund and hardly any hair came off here with this device. I would not recommend this.

25 mai 2023
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Réponse de Groomi Limited

Hi Carla,
We are sorry to hear that you are not satisfied with your Groomi. It will definitely remove naturally shed fur from a daschund, perhaps the colder weather means your pup is not yet shedding fully.
You are welcome to contact our customer services team to request a refund.

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