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4,3
13 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Day 1 groovin walked us through his catalog and helped us find something that worked, never did I feel pressured or nervous to work with them as we were reluctant at first but after 7 months of being on the WhatsApp we made our first purchase and are looking to expand our business with them going forward
EASY AS PIE!
Buying through Groovinfulfillment was made easy because of the way they handle their customers. I really had no problems with them and I'm expecting to put more orders through
This product was the first time I genuinely felt like I was eating healthy, and I saw the progress immediately. I have been going to the gym for quite some time but my diet is always what kills my gains.
Been working with Shaye for a long time and everything has been great. The Groovin Fulfillment team got me covered and they provide great customer service and customer support.
Reliable and always delivers. Whether the buyer or seller!
very easy to deal with. recommend working with groovin fullfillment
Groovin Fulfillment LLC - > Online Sellers beware
I had a very negative experience with Groovin Fulfillment LLC that caused serious harm to my business.
I purchased inventory from Groovin Fulfillment with the expectation that the products were suitable for resale on Amazon and supported by proper downstream supply chain documentation. After listing the product, Amazon requested verification documents to confirm authorization.
Groovin Fulfillment was unable to provide documentation that met Amazon’s requirements. The documents provided were rejected, and as a result, my Amazon Seller account was deactivated. This led to stranded inventory, loss of selling privileges, and significant financial loss.
Despite multiple attempts to resolve the issue and request compliant documentation, the matter was not resolved. I was left dealing with the consequences alone.
Based on my experience, I would strongly advise other Amazon sellers to stay away from this company, especially if selling on platforms with strict supply chain requirements.
Réponse : Groovinfulfillment
Hi Muhammad,
We need to clarify a few things because this review is leaving out key facts and includes claims that aren’t accurate.
First, Groovin Fulfillment does have deals that include LOAs or additional documentation—but this order was sold as a closeout, and that was clearly communicated before purchase and also stated on the invoice. No unwritten promises were made at any point.
Second, the claim that we were “unable to provide documentation that met Amazon’s requirements” is false. We submitted not only our invoice, but also our supplier’s supplier invoice to show the supply chain. After that submission, Amazon never contacted us for verification or follow-up. So it’s not accurate to say we refused to help or failed to provide documents.
Third, the statement about “multiple attempts to resolve” is also misleading. We went above and beyond to help from the beginning, but the communication was disrespectful throughout, even while we were still assisting. It felt like our goodwill was being used as leverage to force a refund—despite the terms being made clear upfront.
We also offered a buyback as a courtesy to help minimize your loss, and that option was declined. At this point, continuing to post repeated negative reviews reads less like a resolution attempt and more like an effort to pressure us.
Lastly, Amazon’s review process can be inconsistent and often appears automated or handled by third-party reviewers, which results in denials even when documentation ties back to a legitimate supply chain. That isn’t something we control.
We stand by what was disclosed before purchase and what is written on the invoice, and we have already provided support beyond what this closeout deal required.
5 stars always for Groovin Fulfillment. The communication and response time is always top notch. I can't recommend this company enough!
Gated on an item and helped us get ungated when we never were thinking we would get back online, not only did Sahar help with our amazon account but also showed us how to get Walmart accounts approved
250K In protein purchased from groovin and nothing but good deals for the past year. Never had an issue and when there was a discrepancy in units they resolved it right away
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