Tom was absolutely brilliant and so helpful! He made the whole booking process really easy for me. He always responded to my questions straight away and was quick to help whenever I got stuck with any... Voir plus
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Tom was absolutely brilliant and so helpful! He made the whole booking process really easy for me. He always responded to my questions straight away and was quick to help whenever I got stuck with any... Voir plus
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We were booking a last minute golf trip, we contacted Groupia and both Tom and Ellie were extremely helpful throughout. I couldn’t recommend booking through Groupia enough, very well communicated at... Voir plus
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Tom from Gohen came back with a quote in less that 24hrs. He planned an itinerary which incorporated all the activities I wanted and 2nights accommodation for under the budget I gave. This has been th... Voir plus
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Fantastic experience start to finish. Was provided with several options for an 18 person hen do which took so much admin off my plate. Once I had chosen Vicki was absolutely incredible, so quick at re... Voir plus
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Écrit par l'entreprise
213 London Road East, Batheaston, BA1 7NB, Bath, Royaume-Uni
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Fab company. So easy to work with and so fast with replies .
Would highly recommend

Réponse de Groupia
Overall the weekend was great! The house we stayed at was amazing and in a great location. The butler in the buff was good and entertaining. The hen has a great weekend!
We had issues with one of our activities, but Vicki from Groupia resolved it for us and dealt with the issue brilliantly.

Réponse de Groupia
Liaised with Luke Mcfarlane, great communicator. Answered all questions with confidence and clarity.

Réponse de Groupia
Booking through stagweb/groupia has been a breeze. Sophie has been absolutely brilliant and has also been really patient throughout.

Réponse de Groupia
Great customer service so far, easy to book and great advice, the team answered my questions quickly and have given me reassurance that the hen party will go smoothly and hassle free, by far the easiest way to arrange a hen party , no need to chase people for deposits and feel the stress of paying over others! Just copy the link into your group chat and leave the rest to GOHEN .

Réponse de Groupia
Very quick to send through details of quotes etc.

Réponse de Groupia
these guys make the process of planning very easy and organised

Réponse de Groupia
Benj Guy was absolutely brilliant to deal with. He was so thorough and patient. He went through loads of options . He was quick to respond and went through every detail ... Thanks for all the help

Réponse de Groupia
Service very efficient and everyone I’ve dealt with are very friendly. Would definitely use again

Réponse de Groupia
Great communication, friendly and helpful staff. Everything in one place, making it much easier to put the package together. Everything and everyone catered for.

Réponse de Groupia
Tom was fantastic at helping me book the perfect hen do for my bestfriend! He was very quick at answering my questions and just overall very helpful! Definitely recommend 😊

Réponse de Groupia
Great communication, professional service. Made it easy to get the stag booked with limited fuss

Réponse de Groupia
Such a great experience booking my daughters hen do simon was so helpful went above and beyond

Réponse de Groupia
Really good experience! Very easy and helpful with individual payments, it makes it easier than chasing everyone. Quick, helpful and professional answers to any questions you have. Had no issues with any part of trip and was perfectly set out.

Réponse de Groupia
Very transparent and helpful. The trip went very smoothly.

Réponse de Groupia
I had a booking with Groupia for a cocktail making experience, which was cancelled because a staff member left 26 days before the event. They offered three alternatives: one that was already included in my package, a spa experience that was unavailable to us due to our other activities, and a bar with poor 1* reviews and mentions of spiking occurring. This left me with no real solution and now it appears I’m being forced us to potentially incur additional costs to secure an alternative ourselves due to the incompetences of their supplier. Groupia was unable to help and felt no real care is being provided except £30 refund, causing unnecessary stress and inconvenience for an event we’ve spent a lot of money on already.
This is not the first time I’ve had issues with them. Their claim of “stress-free” service is far from reality. Adding to my frustration, my booking manager was changed without any explanation, has been on annual leave ever since and I’ve been passed between random people leaving me feeling that there is no real care or service.
After this experience, I’m genuinely anxious about the rest of our event. I expected great service and support, but this experience has been extremely disappointing.

Réponse de Groupia
Very easy in picking what activities we want and accommodation. Responded within 24 hours with my quote and very easy to book .

Réponse de Groupia
Tom was very good, very patient with our ever changing quotes thank you.

Réponse de Groupia
Very easy planning and a great time working with Groupia - thank you so making organising the hen less painful than I thought it was going to be!!

Réponse de Groupia
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