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Lisez les avis des autres

Noté 5 sur 5 étoiles

I needed an invoice printed (before I had received my dumbells) and Harry was very helpful and got it to me super quick. He also let me know when I could expect to have the dumbells come in, and call... Voir plus

Noté 1 sur 5 étoiles

I went to Gymquip in Fyshwick, Canberra, at about 9.15am yesterday (Boxing Day) to pay for & collect a Body-Solid G2B Gym in my trailer. The young man who served me was indifferent and abrubt, to the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had an amazing experience with GymQuip Canberra. Dan & Sam went above and beyond to help me with a last-minute request for an event I was running. Their responsiveness and professionalism made a hug... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve been purchasing from gymquip over the last 4 years, gradually building up a home gym. Their product range is excellent - the variety of options is great, but they only stock quality products. The... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasins d'appareils de fitness

Écrit par l'entreprise

Established in 1993, GymQuip Fitness is Canberra's premier fitness equipment supplier. Servicing everyone from domestic home gyms or your ultimate garage gym fit out to apartment complex fitouts to full service 24 hour gyms. From the initial consult GymQuip is your end to end supplier. Designing your dream fitness space we can help from the rubber flooring to all the equipment you could dream of. GymQuip will help you achieve your goals. Buy direct from the importer and save money but cutting out the middle man. Brands that are available such as Force USA, Body Solid, Circle Fitness, Concept 2, Water Rower, Horizon, Spirit, Matrix, BodyCraft, PTP Fitness, Punch Boxing, Sting Boxing, Align Pilates, Schiek, HCE, BodyWorx and Nhord. A massive range of lifting support such as belts and wrist support will have you lifting safely and recovering quickly. GymQuip sells, delivers, installs and offers repairs and maintenance on everything they sell for the life of the product. Open 7 days a week, you can always reach out to a consultant to assist in anything you require. The Commercial Service Division can install your Apartment Gym quickly and professionally and provide Preventative Maintenance Agreements to keep your gym always working at its optimum and tailored specifically for your size complex. Servicing all of Australia from the 2000m2 showroom in Canberra, GymQuip is your one stop fitness shop.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

75 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

I needed an invoice printed (before I had received my dumbells) and Harry was very helpful and got it to me super quick. He also let me know when I could expect to have the dumbells come in, and called me to let me know they were ready for pick up. Thanks for the great service!

7 mars 2026
Noté 5 sur 5 étoiles

Trusted business

Always contactable. Always responsive. Nowhere else had the service and trust factor i got from gymquip staff. Thank you

2 février 2026
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Réponse de GymQuip Fitness

Thanks Alex, we appreciate your time to leave a review. We hope to see you again soon.

Noté 3 sur 5 étoiles

The equipment itself is actually really…

The equipment itself is actually really good. I was disappointed in the service this time....having to chase up several times regarding an order that was overdue as the team didn't get back to me when they said they would.

27 janvier 2026
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Réponse de GymQuip Fitness

Thanks for taking the time to review us. Sorry we didn't meet your expectations this time. We hope to improve next time you visit.

Noté 5 sur 5 étoiles

Back buying again

Back buying again - quick pay and deliver process

27 décembre 2025
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Réponse de GymQuip Fitness

Thanks Mal for your continued patronage.

Noté 1 sur 5 étoiles

Extremely poor service by rude young man

I went to Gymquip in Fyshwick, Canberra, at about 9.15am yesterday (Boxing Day) to pay for & collect a Body-Solid G2B Gym in my trailer. The young man who served me was indifferent and abrubt, to the point of being rude. I'd just spent $2,400 and he couldn't wait to get rid of me. If I could give him minus 5 stars, I would. He obviously needs some customer service training beyond simply taking people's money.

26 décembre 2025
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Réponse de GymQuip Fitness

Hi Pippa, thank you for your review. I welcome them whether they are good or bad.

I apologise if my team seemed rude, this is something i do not tolerate. I have reviewed the camera footage of your collection at 9.12 am on 26/12/25. What stands out to me is the 12 minutes the 2 sales staff attended the warehouse (which is unmanned as it is a Public Holiday) as they loaded your 300kg item into your trailer. Guiding your trailer, assisting with the blankets you brought and carefully loading. Yes they did not assist in reloading your additional blankets (and other items) in the SUV or securing your load, but you said you had that covered. They were keen to return to the store to assist other sales staff in what is our single busiest day of the year - directly after Christmas Day which is one of only 5 days that we are closed - maybe they were recovering after too much eggnog :)

When leaving a review - that locally owned small businesses rely on - please take into consideration the sales assistance received at time of purchase, the product they guided you to and price and stock availability received. Did they also give you service that is 1 star (or minus 5 stars if available as you state)? If I received such service at time of purchase - it is very unlikely I would have continued with the buying the item.

These reviews can make or break businesses, not so much ours as we have been servicing the area for 30 years, but please be mindful that is an "all encompassing" review, which is from start to finish.

I hope your last 12 minutes of our teams service does not take away the enjoyment that the Body Solid G2 Gym can help you achieve in your fitness goals, and i hope we see you again in store soon.

As always, I am available personally to address any concerns you may have both here and into the future. dan@gqfitness.com.au

Regards, Dan. Owner - GymQuip Fitness and Spas

Noté 5 sur 5 étoiles

Good Shopping experience

Wonderful customer service, and great products. One of the items I purchased (chalk bag$ was going to have a slight delay getting out to me, but they gave me a phonecall and had great response time to email questions.

8 décembre 2025
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Réponse de GymQuip Fitness

Thanks Flick, sorry there was a delay. I am glad we got your chalk in time for your next session!

Noté 5 sur 5 étoiles

Saved the Day with Last-Minute Support!

I had an amazing experience with GymQuip Canberra. Dan & Sam went above and beyond to help me with a last-minute request for an event I was running. Their responsiveness and professionalism made a huge difference, and everything was handled quickly and efficiently. I’m truly grateful for their outstanding service and support, I couldn’t have pulled it off without them. Highly recommend!

13 novembre 2025
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Réponse de GymQuip Fitness

Thanks for your review Claire. We were glad to assist in your event and hope it was a great success. Wee look forward to seeing you again soon.

Noté 5 sur 5 étoiles

Great product

Great product and service. Highly recommended

3 octobre 2025
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Réponse de GymQuip Fitness

Thanks for the review Cathy. We hope to see you soon.

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, Dan went above and beyond beyond to organise an extension power cord for my previous purchase (M7 treadmill) So happy thank you love all the Gym mats and Plyo Box!

10 octobre 2025
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Réponse de GymQuip Fitness

Thanks for the review Michelle. You have to keep quality gear going for a lifetime so we were happy to help.

Noté 5 sur 5 étoiles

All good.

Good ab board, does the job well.

24 septembre 2025
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Réponse de GymQuip Fitness

Thanks for your review. We appreciate your business.

Noté 5 sur 5 étoiles

Good communications for web orders.

I ordered on the web with item's colour specified. I didn't really care about colour. But a prompt call on my mobile told me my choice was unavailable, and gave me new choices. Items arrived in good time.

6 août 2025
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Réponse de GymQuip Fitness

Thanks for your review Steve!

Noté 5 sur 5 étoiles

Great team

Great team, friendly knowledgeable staff, Awesome products and pricing.

Picked up hex DB for $1 a kilo !!!!!

17 août 2025
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Réponse de GymQuip Fitness

Thanks for taking the time to review us Gerry. We hope to see you again soon!

Noté 5 sur 5 étoiles

Great gym

Great gym , all you need to have a great workout, equipment well maintained.

7 juillet 2025
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Réponse de GymQuip Fitness

Thanks for your review Giovanni, we strive to have our showroom in great shape for you to try before you buy! The retail staff will love this review.

Noté 4 sur 5 étoiles

The in-store team were great

The in-store team were great, able to help, able to answer questions.
We were directed to the website to make the purchase request, however, the website did not have the option offered in-store to have the item delivered and installed.
The delivery and installation could improve on their offering by confirming the delivery date (one day before) and to confirm on the day a likely delivery time. The was NO communication from the delivery team.

30 mai 2025
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Réponse de GymQuip Fitness

Thanks for your feedback Lee. You should have received an automated text from our delivery team both the day prior and while en-route, however this was not completed. We apologise for this error. We hope you enjoy your gear.

Noté 5 sur 5 étoiles

Great To Deal with, informative and Friendly

Great communication, well priced and the set up guys were very polite and even tested the equipment before they left which i appreciated.

12 juin 2025
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Réponse de GymQuip Fitness

Thanks for your review Trish. We pride ourselves on our install team. They are a level above.

Noté 5 sur 5 étoiles

AWESOME deals at GymQuip

Got an AWESOME deal on Body Solid G2B gym set. Also threw in the heavier weight stack. It's brilliant and i'm packing the muscle on! Great place to shop for home gym sets and other fitness products.

3 juin 2025
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Réponse de GymQuip Fitness

Thanks Joe Muscle - if that's your real name - enjoy your G2B gym... its one of our best sellers!

Noté 5 sur 5 étoiles

Excellent Service

I purchased a voucher and requested it to be mailed to me. I got a call from gym Quip offering to drop the voucher off to me at close of business as he lived in the neighbourhood. What service!!!

24 mai 2025
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Réponse de GymQuip Fitness

Thanks for the review Terese, we appreciate it.

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