Gymrat Avis 

Just received my order the
VENUM HURRICANE BIG BALL PUNCH BAG - 25 KILOS
This bag is stunning and fantastic quantity 👌
Great price and delivery from Gymrat.co.uk
Thanks guys

I have some trouble about my purchase and return at the beginning but at the end the person in charge of company, Bez offer a fully refund and also a free replacement for me, and I am i am really appreciate his help. I highly recommend Gymrat and of course, I will come and buy things from them again.

Absolutely brilliant experience with this company, ordered my new spin bike Thursday morning, was delivered Friday evening. There was a part missing from it so I emailed customer service, they came back within 10 minutes and said they would look for the part and get it shipped out. 2 days later they got in touch saying they couldn't locate that part separately so they were sending a completely new bike and to keep the old one for parts should I ever need them. Replacement was here in a day and all parts there so just got unlucky with the first I think.

All in all the customer service was excellent and will be returning soon :)

Excellent as always! Good quality sturdy weights bench to go with my power rack and punch bag. Always quick delivery and great customer service/product knowledge from the team with helping me with product specifications. Will be back again for more stuff :)

Great service, item out of stock as I confirmed order. A few emails, a different item agreed on. Refunded the difference, but as it took 2 days, they sent items next day at no extra charge, as presents. Will be using them again.

Ordered a treadmill from this company and got informed shortly after that the last one had sold just before I ordered mine. The email communication and customer service I had from Behzad was nothing short of excellent and would put a lot of large companies to shame.
Unfortunately couldn't find a suitable alternative so a refund was offered very promptly.
Will definitely be trying Gymrat again if anything suitable comes in.

Had a problem with delivery but worked to resolve it.

After initially not receiving communication regarding the whereabouts of my order, I was telephoned by the customer support team to advise that my email had been filtered into their spam box; hence not receiving the communication. After contacting me, my issue was quickly resolved and I could not fault their customer service team. Thank you.

After not receiving shipping information for a week, and trying but failing to get a response from the company, I was worried about my delivery arriving. I left a review sharing my concerns after which a member of staff (Bez I think his name was) gave me a call. He apologised for the lack of communication and kindly offered a partial refund. Thankfully the parcel did get delivered in time and as promised, it’s just a shame about the lack of communication. Having said that, it’s a company that clearly does care about its customers and their experiences, so despite the hiccup I will be buying from them again.

Ordering was easy and accepts clearpay which is a god send.

Customer support are amazing. Had a missing item and emailed them had a reply within 30 minutes

They gave me a solution straight away. Fast, efficient and straight to the solution. 10 out of 10.

Very happy with my nightstick, decent build quality and good weight, it arrived 2 days after I ordered it, nice one, im chuffed to bits with it

Great products, great price and even better customer service.

Will definitely use again can't fault

Product came very quickly & was fully assembled - I just had to screw in the black knob at the front of the machine firmly in order to increase the tension enough for the stepper to work - my legs were like jelly after only 5 minutes so I'm doing it 3-4 times daily at the moment instead of one 20 min workout until I'm stronger - moves vertically & laterally (albeit not very far out to the side) - brilliant stepper & fabulous customer service from Gymrat - would highly recommend to anyone wanting a great strength & cardio workout in one go!!!:-)

Wonderful customer service. Answered my questions to the best they could. Responded in amazing times. Very helpful. Thank you Bez

I'VE BEEN WAITING FOR MORE THAN 2 MONTHS TO GET MY ORDER! AND NEVER RECEIVED IT! TERRIBLE COMPANY!

INSTEAD OF SENDING ME THE PRODUCTS THEY TOLD ME "OH IT SEEMS LIKE YOU HAVE A PRE-ORDER IN YOUR ORDER"

WHATEVER PERSON THEY EMPLOY SEEMS SO GODDAMN UNSKILLED IF NOT ******* ! HOW COULD YOU DISCOVER THAT THERE'S A PRE ORDER AFTER 2 MONTHS!

HERE'S THE FUNNY LIE!

WHEN I ASKED THEM THE FIRST TIME ABOUT MY 3 ORDERS THEY SAID!

OH THE NUNCHUCKS BROKE IN TRANSPORT! HOW CAN NUNCHUCKS BRAKE IN TRANSPORT.. THE DRIVER MUST HAD SOME BRUCE LEE SKILLS TO OPEN THE ORDER PUT THE NUNCHUCKS IN END OF THE WHEEL OF HIS TRUCK AND STARTED RUNNING AROUND IN THE HIGHWAY FOR 100 MILES! NUNCHUCKS DON'T BRAKE YOU TRASH LIERS! DEEP JAZZ MUSIC FUNK YOU! YOU LITTLE ****'' '' '' ''

LITTLE UPDATE : GYMRAT IS AMAZING! THEY SUPER QUICK ACTUALLY IT WASN'T THEIR FAULT! BUT THEIR SUPPLIER MY FAVORITE COMPANY FOR MILITARY EQUIPMENT NOW.. WE NEED THEM STRONG 🔥🔥🎶

DUE TO WHAT HAPPENED I GOT A 3 DAYS DELIVERY SHIPPING, GET A FRIENDLY GESTURE FOR THE NEXT TIME I SHOP IN THEIR WEBSITE FROM THEIR CUSTOMER SERVICE TEAM AND GET OFFERED TO DRINK A COFFEE WITH THE CHAIRMEN 🙉🙈🙊

WOW!!!!

For any questions/inquiry send me a dm at @thecamdenboy

Amazing customer service I had an issue with my order and it was sort out immediately.
I bought a squat rack and have been using it for the last couple of weeks
Easy to assemble for a novice like me .
Very steady and was able to use for upper body and lower body .
I would definitely order again .
Thanks again for being so kind and helpful.

Ingrid.

Love their products,good all round,def recommend

Bought a treadmill arrived next day very happy :)

Great quality and a good price delivery was very quick 👍