917 Western America Circle, Suite 501, 36609 Mobile, AL, US
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917 Western America Circle, Suite 501, 36609, Mobile, AL, Etats-Unis
3,8
2 avis
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I enjoy my service with Aretha Cooper she explained everything to me when it comes down to my hair and I'm very pleased with her service
I have already written the district manager, where I explained my experience on my first visit to Hair Club in Mobile, Alabama. I went for the free analysis. I went on the suggestion of my girlfriend but had no intention of doing anything. To make her happy was why I went. From the moment I entered the office cleanliness and kindness greeted me, her name was Cynthia. She called me by name and made every effort to make sure I was comfortable. Then came Danli my consultant. I explained my son was getting married in a couple weeks and how my friend thought I might like to do something with my hair. I told her I didn't want to waste her time since I knew I wasn't going to do anything. I knew also there was not enough time before the wedding according to the time needed by your company to get everything ordered and received then expect next appointments. That would be impossible to expect that could happen.. Then the unexpected and the impossible happened. Suddenly, I found myself talking with friends that be cared about my desires and expectations. No pressure, no sales pitch, just honesty and information about your services. Knowing that the wedding was why I wanted to look the Best I could, they said they could make a normal two week process into a five day. Your employee Brandon was on the ball immediately. Things got done by working late and coming in early. Everyone was incredibly professional and pleasant. I don't know how they did it but five days later I left that office a new man. I felt handsome, confident and best of all I haven't worn a hat since. I not had so many compliments ever. No one but close friends and family even knew. Even they were amazed at the natural look. So thank you hair club and everyone at the Mobile Alabama office. I look forward to a long lasting relationship and friendship. It's great to know people that care and have the skills to change your life!
Thank you so much
Réponse de HairClub - Mobile
Thank you, Richard for this very thorough feedback on your experience with our Mobile center. Its good to hear that our team is delivering 5-star service, and that you are loving your hair. I will pass this message along to the team. Thanks again! Chase | HairClub corporate office
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