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Lisez les avis des autres

Noté 5 sur 5 étoiles

I bought a huge necklace of Halo, postage was super fast, delivery was first class. The necklace is amazing. I will definitely be buying from again and will be telling all my friends and family to che... Voir plus

Noté 5 sur 5 étoiles

Bought some silver hooped earrings from them and they were really nice and good value too. The whole buying experience was very easy, no issues and they were well packaged for a quick delivery. Gre... Voir plus

Noté 5 sur 5 étoiles

I absolutely love these silver hoop earrings. They are exactly as described and at a really affordable price. You can really trust this business and I wouldn’t hesitate to recommend them to anyone a... Voir plus

Noté 1 sur 5 étoiles

I specifically bought from a jewelry shop to ensure I bought genuine silver but unfortunately what I received was just fake stuff drop shipped from china for 4x the price. Contacted the company but re... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijouterie

Écrit par l'entreprise

Halos london is an online jewellery retailer that specialises in Earrings, Necklaces and Bracelets for both men and woman. We have warehouses located in London, France and China and deliver to the whole of Europe. Discover our range of jewellery and enjoy everyday low prices!


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

197 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I bought a huge necklace of Halo

I bought a huge necklace of Halo, postage was super fast, delivery was first class. The necklace is amazing. I will definitely be buying from again and will be telling all my friends and family to check them out. There customer service was first class

6 mars 2026
Avis spontané

Trustpilot examine cet avis conformément à notre procédure de signalement.

Noté 5 sur 5 étoiles

Reliable and trustworthy

Bought some silver hooped earrings from them and they were really nice and good value too. The whole buying experience was very easy, no issues and they were well packaged for a quick delivery.
Great customer service. Great little company.
No hesitation in recommending them.

16 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great quality and price

Bought the 18ct gold basket earrings as they looked so similar to a pair I was given as a gift from a family member abroad but I sadly lost one of them. So I was really pleased to have discovered Halo’s! Excellent price and great quality, the clasp is sturdy. Very fast delivery and good packaging as well.

26 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Well chuffed with my new earrings

Absolutely chuffed with my new earrings. They arrived fairly quick even though they came from China. Real silver and exactly the same, perfect quality earrings sold by a big brand for about 10 times the price.
The site also gave me the option of a pair of free earrings, which arrived first cos I think they were sent from the UK.
Definitely recommend.

16 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

WORSE COMPANY I HAVE EVER ORDERED FROM FROM INTERNET BUYER BEWARE

I ordered two bracelets. I paid £60. I received one bracelet. I then contacted the company , they asked for photographs I sent your photographs. I also sent them numerous emails , messages. I asked them to phone me ,they’re still not giving me a refund. I’m going through the bank to get a refund. Be aware of this company. Do not buy they rip you off. I ordered two bracelets only received one and they won’t give me a refund cause they don’t believe it. It was packed wrongly in China.

Got reply from company even after sending photos and emails, they say this is not proof, seems their stock answer when they don’t want to admit mistakes, going through fraud department at bank to recoup my money

19 décembre 2025
Avis spontané
Logo de Halo’s London

Réponse : Halo’s London

We’re sorry to hear you’re unhappy with your experience.

We investigated this matter thoroughly by reviewing our order records, dispatch confirmation, courier tracking, and delivery proof. Our records confirm that the order was dispatched in full and delivered to the address provided.

We requested supporting information in line with our standard review process and responded to all correspondence. As no evidence was provided demonstrating an error at dispatch, we were unable to issue a refund.

We always aim to resolve issues fairly and transparently and will continue to cooperate fully with any formal review by the payment provider.

Noté 5 sur 5 étoiles

Perfect jewellery gift.

Perfect jewellery gift.
Presentation delivery and service very good.

23 décembre 2025
Avis spontané
Logo de Halo’s London

Réponse : Halo’s London

Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos London customer care team Www.haloslondon.com

Noté 5 sur 5 étoiles

Ordered some rose gold hoop earrings…

Ordered some rose gold hoop earrings for my daughter’s birthday. Excellent item and delivered very quickly, my daughter loves them thank you

9 décembre 2025
Avis spontané
Logo de Halo’s London

Réponse : Halo’s London

Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos London customer care team Www.haloslondon.com

Noté 1 sur 5 étoiles

Avoid these scammers!

Avoid these scammers!
I ordered 2 items in October, received one item only in November, have been emailing them since with no response. I’ve used all possible channels from customer service email to the chat on their website to IG. No response!
They’ll take your money and ghost you, be warned.
Update: after posting this review they have responded and issued a refund

9 novembre 2025
Avis spontané
Logo de Halo’s London

Réponse : Halo’s London

Hi Reem,

Thank you for taking the time to leave a review.

We’re sorry for the frustration caused by the delay in responding to your earlier messages. After reviewing your order, we identified that one item could not be dispatched due to a delivery issue. As soon as this was brought to our attention, we responded via Instagram and processed a full refund for the missing item, which you later confirmed had been received.

We acknowledge that our response time on this occasion did not meet the standard we aim to provide, and we apologise for that. However, we would like to clarify that the matter was resolved promptly once contact was established, and no funds were retained for the undelivered item.

We appreciate your update noting that a refund was issued and remain committed to improving our communication going forward.

Kind regards,
Halo’s London Customer Support

Noté 5 sur 5 étoiles

Bought these beautiful earrings as a…

Bought these beautiful earrings as a gift and I am sure she will love them as much as I do they arrived beautifully packaged they are such good quality and value I will definitely buy from this company again they have such lovely quality pieces something for everyone

10 décembre 2025
Avis spontané
Logo de Halo’s London

Réponse : Halo’s London

Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos London customer care team Www.haloslondon.com

Noté 5 sur 5 étoiles

It’s the 3rd time I have purchased from…

It’s the 3rd time I have purchased from Halo’s and they have always been very good. The earrings are of good quality and a very good price. Packaged well and sent quickly. I will definitely buy from them again.

23 novembre 2025
Avis spontané
Logo de Halo’s London

Réponse : Halo’s London

Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos London customer care team Www.haloslondon.com

Noté 5 sur 5 étoiles

Sapphire bracelet

A fantastic looking bracelet and I'm really happy with it and very fast delivery as well 😃 Many thanks

10 décembre 2025
Avis spontané
Logo de Halo’s London

Réponse : Halo’s London

Thank you so much. We are glad you were pleased with your purchase and we’re kind enough to take time out to share your experience with others on trust pilot. Hope you return to our store soon :) Halos London customer care team Www.haloslondon.com

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