Waters & Stanton Avis 

Fast delivery (to the Netherlands). Waters & Stanton has a broad portfolio for HAM radio enthousiasts. Plus the have good YouTube videos which are informative and not bias.

I’ve used Waters and Stanton quite a few times in the last year since I picked up my amateur radio interest again.
I recently ordered an Icom ID50E as I wanted to use DStar.
The radio is excellent in all respects The service I got from W&S was as great as ever. The item arrived by Royal Mail 48 hour delivery. It was well packed against transit bumps!
I have at times had to email or phone W&S for advice and it has always been forthcoming.

A veryfast delivery and the item arrived in perfect condition and is now in use working fine.

Great service, loads of new and used goods, very easy-to-use website and very well-matched prices all in all a great experience

Great service once again from Waters & Stanton Rigexpert 230 arrived in 48 hrs and what a fantastic bit of kit.
Will definitely be using your store again.

After a genuine IT issue with emails I found the sales team very helpful indeed with a possible purchase of an Icom 7300 MK2. They provided a fast response to my purchase query and being an authorised Icom (and others) product dealer they are a company that can genuinely be relied on. Highly recommended.

Orders are always fulfilled promptly and received well packed. There's an awful lot of "goodies" available on their web page. I trust them and am more than happy to deal with them. 👍👍.

Really friendly and helpful and very quick delivery

A product I bought last September developed a fault. W&S paid for its return, fixed the problem, and shipped it back to me in just a few days. Excellent service. ADDITION _ Unfortunately, having tested the repaired item, I find it still has the exact same fault!
I have contacted the shop and have been promised a refund on return of the item, for which a pre-paid label has been provided. I am happy with this resolution.

The product arrived fine, the outer box was a bit too big and the inner box was rattling around a little but all was ok with the actual item.

The item was shipped with Royal Mail Tracked 48hr service on the 16th and arrived on the 19th

Even before a small discount the VK-6 key was £10 cheaper than other places I found it.

Just completed my first 2 orders and am very satisfied how everything was handled. Will order again. Delivery was fast and packaging was as expected, the radios arrived without a scratch.

Online purchase item as described well packaged delivered on time communication was good.

Ordered a Watson W-901 antenna overnight of 18th March, it was dispatched early 19th March and arrived today. It was excellently packaged and I'm now enjoying increased reception on the civil airband on my Uniden Bearcat UBC75XLT. Thanks for the excellent service W&S! I'm sure I'll be back for more purchases in the future.

My recent purchase of a Yaesu M-70 desk microphone was flawless. I initially thought they hadn't received my online order but then checked my spam folder and found the confirmations. No idea why Gmail flagged them as spam but worth checking it you're concerned about email communication with Waters & Stanton. Mic is brand new and as described and sounds great on-air once you wind up the mic gain a bit.

I have tried to speak or receive assistance from them. 4 times I've tried to part exchange my FT920. Obviously they don't need my custom. I'm not sure if Peter or Jeff are aware of what's going on. This attitude is not what I expected when listening to their YouTube channel. Will probably go to another dealer for my exchange. Very disappointed

I have been a long term customer before they had the posh shop, I starting when I was 15 buying a 2m receiver and a Jay beam antenna rotator cables mast etc, I am now in my 60's, then they move down south so I always intended to visit but it was just to far so I have been getting all my equipment from another outlet. I telephoned Walters & station a few weeks back knowing they had moved to ask if the shop was open, it was & I was welcome to visit. I called the day before all was good for my visit, it took 2&1/2 hours to get their but i was sure it would be worth the time and to make contact with them after so long. The show room is tiny no bigger than a tiny corner sweet shop with almost no sweets, no prices on any thing mostly empty shelves and blank wall space, I telephoned them to say I was their, I rang the assistance bell which I can hear sounding no one came, I again walked about i had come all this way so My wife could buy me an Icom IC-9700, desk mike and Hella headphones which are for her really (so she cont. hear the radio. ) I walked out and left, some staff were outside, I looked at them, so I got in my car & drove away. my Wife per swaged me to call them, which I did, the man who answered my call was not concerned what happened just wish me a pleasant trip back home.
I know they have merged with a couple of other firms, I do know our club members are awaiting my report on this trip, which can only be bad. Cleary the new group are not interested in visitors, the so called showroom is totally lacking and is not like the staged pictures on the website. you are not welcome to visit and they go out of their way to make sure you do not feel welcome and you do not come back. I would loved to of given a glowing happy report but not a hope, I had to click one star as minimum, I waster my time, money fuel and deeply disappointed.