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Lisez les avis des autres

Noté 5 sur 5 étoiles

I love your lapbooks and I love the flexibility of format. I recently purchased a completely printed version of Asia as well as a Christmas Around the world that I downloaded and began instantly. The... Voir plus

Noté 5 sur 5 étoiles

The Middle Ages Unit Study We were looking for a good unit study on medieval times and found it. The curriculum was easily accessible, easy to teach and very interesting for the kids. We have a 3rd... Voir plus

Noté 1 sur 5 étoiles

I've tried communicating 2x via web portal email and direct email with no response. It's been close to a week now. I am not satisfied with my purchase and would like to return items for refund and som... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I placed my order, paid and now my downloads are gone because you seemed to have closed up. I’d like a refund for the two I ordered

À propos de l'entreprise

  1. Librairie pour enfants

Informations provenant de diverses sources externes

Quality Home School Educational Lapbook Project Packs for all Grade Levels and All Subjects. Over 400 different Lapbooks and Notebooks to choose from!


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

72 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 1 sur 5 étoiles

Ripped off

I placed my order, paid and now my downloads are gone because you seemed to have closed up. I’d like a refund for the two I ordered

7 septembre 2022
Noté 1 sur 5 étoiles

No Download Link Received

I have emailed at least three times and have not heard back. I paid for the Marsupial Lapbook several days ago and have yet to receive my download link. I am so disappointed and will not purchase again.

29 juin 2022
Noté 2 sur 5 étoiles

I did not receive the most current…

I did not receive the most current version of the product that was represented in the sample. I emailed my inquiry about how to fix this. It's been over a week and I haven't heard back yet.

22 juin 2022
Noté 1 sur 5 étoiles

I have completed the payment through…

BUYERS BEWARE!!!

I have completed the payment through PayPal and still have not received my downloads. Emailing this company did not clarifying things and I was not assisted. I had to put in a third party complaint with PayPal. Terrible communication, a poor customer experience at best. Save your money and deal with a company that will respect you a consumer.

I responded swiftly to your email with a screen shot of the PayPal information where I did complete the payment. This occurred before I sent you an email explaining there were 2 orders and one of them already had a completed payment. So I didn’t take you up on anything, the payment was made PRIOR to contacting you the first time. You didn’t take the time to VERIFY and you didn’t respond to my reply’s at all. I also checked my spam I see no reply from you.

I replied with 3 emails, a negative survey and the person who referred me also posted on your Facebook page. Yet you say I did not respond.

Disgusting business practices to ignore your customers then not take responsibility for your actions. In a world with so much uncertainty, integrity is everything and I will not be returning to this site for future needs.

BUYERS BEWARE!!!

29 mai 2022
Logo de HandsofaChild

Réponse : HandsofaChild

I'm sorry for your frustration. I received your email and responded right away letting you know that due to choosing check or money order as your payment that download would be delayed. I never got a response when I asked if you'd rather use PayPal and if so how to proceed and to be sure to email me back so I could push the order through manually. I see you took me up on that, yet never emailed. With the Holiday weekend I didn't see it until today and pushed your order through right away.

Again, I'm sorry for your frustration. It was a holiday weekend and I am our only employee. I am doing the best I can to be everywhere at all times but I do sometimes fail. I was stating I hadn't received your email prior to the holiday weekend and sent multiple emails this week with information on how to download (which is also in the email we send you and on our website) If you are still having trouble please let me know and I will ensure you figure out how to get the units downloaded.

Noté 1 sur 5 étoiles

I never received the item I purchased

I never received the item I purchased. I have emailed several times and have reported this as an issue with paypal. I need a refund for what I purchased since they don't plan to actually send it. This is a scam!

27 mai 2022
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Réponse : HandsofaChild

I'm so sorry for the frustration with this. The only email we have received was this weekend over the Holiday which I was just responding to when I saw this. Your order is ready to download as soon as the payment is made. Instructions are on your invoice as well as on our website...https://www.handsofachild.com/customer-service#Orders Please let me know if I can help in any other way.

Noté 5 sur 5 étoiles

The Middle Ages Unit Study

The Middle Ages Unit Study
We were looking for a good unit study on medieval times and found it. The curriculum was easily accessible, easy to teach and very interesting for the kids. We have a 3rd grader and a 6th grader. It was very easy to adjust for both grades. There was flexibility in the lesson plans to be able to add additional information that the kids were interested in. Overall I would definitely give this unit study an A+. I will be purchasing other unit studies in the future.
Joyce

28 avril 2022
Noté 5 sur 5 étoiles

We always enjoy your products

We always enjoy your products. The information is accurate (although sometimes requires a little updating) and the crafting nature of the lapbooks really suits my creative children. They remember so well when they can be creative while learning.

13 février 2022
Noté 1 sur 5 étoiles

I never received my link or curriculum…

I never received my link or curriculum I paid for and couldn't get an answer or email response.

12 janvier 2022
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Réponse : HandsofaChild

I'm so sorry you're having trouble downloading your ebook. Please double check your spam as your invoice has complete download instructions and I'm assuming that didn't arrive to you. I have not received any emails from you over the past 10 days, please ensure all concerns go to sales@handsofachild.com Downloads are immediate access...To access your downloads follow the step by step instructions provided at the bottom of your invoice or by following the steps found here: https://www.handsofachild.com/help/#vieworder

If I can help with anything else please reach out. Niki

Noté 1 sur 5 étoiles

I paid for it but never received it

I paid for it but never received it. Is there a way to access it.

15 décembre 2021
Logo de HandsofaChild

Réponse : HandsofaChild

Please double check your spam as that is where your order invoice may have gone. It includes all information for downloading your ebooks. To access your downloads follow the step by step instructions provided at the bottom of your invoice or by following the steps found here: https://www.handsofachild.com/help/#vieworder

Noté 5 sur 5 étoiles

My purchase to supplement other curriculum

I purchased my packets for my child's homeschool curriculum to supplement something that is easier for her to understand vs. what I bought from a different company. So far, it has been easy for her to use and understand and she likes having hands on work to do. Thank you so much!
A. M from PA

8 décembre 2021
Noté 4 sur 5 étoiles

the products are amazing but your…

the products are amazing but your website crashes all of the time, and takes twice as long to put orders through.

19 octobre 2021
Logo de HandsofaChild

Réponse : HandsofaChild

Hi Alicia, thanks for your input. We've been working on fixing the website since covid started and have had trouble getting a tech company who stays on schedule or doesn't just up and quit half way through a large project. We haven't given up and we're actually migrating data as I type this to launch the new site in the next week or so. We're just as frustrated with the website issues as our customers are.

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