HandyExperts Avis 

1 362
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 2 sur 5 étoiles

The tradesmen are fine, capable did a decent job and were polite. I find their prices too expensive, mainly due to the additional time spent awaiting Handy Experts to agree additional work with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

They called us straight away and gave us a quick appointment with clear communication and cost expectation. They rescheduled once and then second day Len visited us and completed the job in one hour.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Mark and colleague (Jay ? sorry) were professional, hard working and accommodating the entire day, rebuilding a collapsed rainwater drain that was leaking into the house foundations. They just got on... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Unstable Toilet Seat. Contacted Wednesday afternoon, good email booking correspondence. Handyexpert then arrived next morning. Provided 45 minutes notice of arrival. Turned up and rectified the toilet... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Homme à tout faire
  2. aussi dans
  3. Chauffagiste
  4. Électricien
  5. Maintenance immobilière
  6. Plombier
  7. Vidange des canalisations

Écrit par l'entreprise

HandyExperts provides reliable, hassle-free property maintenance services across London and the surrounding areas. We specialise in everyday repair and maintenance work, including plumbing, electrics, heating, drainage, and general handyman services. Our focus is simple: make it easy for customers to get problems resolved quickly, professionally, and with minimal disruption. Whether it’s a small repair or a more involved job, we aim to deliver a smooth experience from first contact through to completion. We work with experienced, vetted tradespeople and take care of everything behind the scenes, so customers benefit from consistent communication, clear pricing, and dependable service. Our team is always on hand to manage jobs, answer questions, and ensure everything runs as it should. We pride ourselves on being efficient, dependable, and honest in the way we operate. Most of our work comes from repeat customers, landlords, and property managers who value a service they can rely on. All work carried out by HandyExperts is backed by our standard 6-month workmanship guarantee, giving customers added confidence and peace of mind. If you need help with a repair or maintenance issue, we’re here to help.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 71 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(1 362)

44 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent service

Contacted HandyExperts to check a faulty smoke alarm. Straightforward booking process. Engineer showed up on time and the job was completed within an hour including diagnosing and replacing the faulty alarms with clear explanation.

18 mars 2024
Avis spontané
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Réponse de HandyExperts

Hi there,
Thank you so much! What an awesome review. We can’t wait to tell the team about this. Positive feedback always has a great impact here. It is much appreciated.
Thanks for your valued custom.
The HandyExperts Team

Noté 5 sur 5 étoiles

Your engineer was very capable and…

Your engineer was very capable and explained how the problem had occurred and soon fixed it.

9 mars 2024
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Réponse de HandyExperts

Hi Christina,
Thank you for your kind words, Dan is certainly an excellent engineer and we'll pass your comments on. Always great to have such positive comments to pass back to the team.
Thanks for your valued custom.
The HandyExperts Team

Noté 5 sur 5 étoiles

It was easy to book a handyperson

It was easy to book a handyperson. He arrived on time and showed his photo id. He did the work with no fuss, just what I wanted

16 mars 2024
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Réponse de HandyExperts

Hi Zoe,
Thanks for taking the time to leave a review. It’s great to receive feedback like this to pass back to the team. They work hard for these reviews.
Thanks for your valued custom.
The HandyExperts Team

Noté 5 sur 5 étoiles

Turned up when they said pleasant…

Turned up when they said pleasant engineer and fixed the problem quickly

18 mars 2024
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Réponse de HandyExperts

Hi Stephen,
Thanks for the review! That’s what we like to hear!! We’ll pass your comments back to our team. They’ll be delighted.
Thanks for your valued custom.
The HandyExperts Team

Noté 3 sur 5 étoiles

I think the mark up price on articles…

I think the mark up price on articles is too high

18 mars 2024
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Réponse de HandyExperts

Hi Ian,
Thank you for taking the time to leave a review. all constructive feedback is greatly appreciated. Should you use HandyExperts again then please raise any queries regarding pricing at the time so we can look into it with you.
Thanks for your valued custom.
The HandyExperts Team

Noté 5 sur 5 étoiles

Excellent service

Tony was lovely and identified the leak within just a couple of minutes. He then talked me through what had caused it and fixed the whole thing within half an hour. Great team, great service.

15 mars 2024
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Réponse de HandyExperts

Hi Simon,
Awesome! We really appreciate receiving feedback like this. We’ll pass your comments back to our team. They’ll all be delighted.
Thanks for your valued custom.
The HandyExperts Team

Noté 5 sur 5 étoiles

He was very friendly and got on with…

He was very friendly and got on with both jobs. Even though it was a tow man job.

13 mars 2024
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Réponse de HandyExperts

Hi Dawn,
Thanks for the great review! That’s what we like to hear, Karl always pulls more than his weight. Always great to have such positive comments to pass back to the team. They work hard for reviews like this.
Thanks for your valued custom.
The HandyExperts Team

Noté 5 sur 5 étoiles

As 5 star performance

As 5 star performance and John was the best ever

8 mars 2024
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Réponse de HandyExperts

Hi Mrs Lee,
What a superb review, thanks! The team will be so pleased to hear about this (especially John).
Thanks for your valued custom.
The HandyExperts Team

Noté 3 sur 5 étoiles

The Company offers a wide range of…

The Company offers a wide range of house maintenance services. The estimator was prompt and polite, and their customer services staff were efficient. Their main issue is their pricing, as they are in competition with much smaller companies and sole traders. Prices were three times higher than other quotes for replacement fencing.

8 mars 2024
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Réponse de HandyExperts

Hi Philip,
Thanks for taking the time to leave a review. All feedback is appreciated, it's the best way to find out what we need to look into to keep our customers happy and coming back.
Thanks for your valued custom.
The HandyExperts Team

Noté 5 sur 5 étoiles

Very helpful

Very helpful, professional and gets jobs done.

8 mars 2024
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Réponse de HandyExperts

Hi Anita,
Thanks for a great review, we’ll pass your comments back to our team. They’ll be delighted.
Thanks for your valued custom.
The HandyExperts Team

Noté 5 sur 5 étoiles

Efficient

Efficient, tidy work. Options were explained clearly and the job was completed in a very friendly fashion within the morning timescale.

8 mars 2024
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Réponse de HandyExperts

Hi David,
Excellent, that's what we want to hear in a review. We can’t wait to tell the team about this. Positive feedback always has a great impact here. It is much appreciated.
Thanks for your valued custom.
The HandyExperts Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service
Very good customer service
would totally recommend

6 mars 2024
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Réponse de HandyExperts

Hi there,
Thanks for taking the time to leave a review. It’s great to receive feedback. The team will be so pleased to hear about this.
Thanks for your valued custom.
The HandyExperts Team

Noté 5 sur 5 étoiles

Excellent service.

28 février 2024
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Réponse de HandyExperts

Hi there,
Awesome! We really appreciate receiving feedback like this. We’ll pass your comments back to our team. They’ll be delighted.
Thanks for your valued custom.
The HandyExperts Team

Noté 5 sur 5 étoiles

Tidy, knowledgeable and friendly

Regular contact, John who was the representative was knowledgeable and gave logical advice in terms of the fittings to be used. Overall a positive experience.

27 février 2024
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Réponse de HandyExperts

Hi Jason,
Thanks for taking the time to leave a review. It’s great to receive feedback. We’ll pass your comments back to our team. They’ll be delighted.
Thanks for your valued custom.
The HandyExperts Team

Noté 5 sur 5 étoiles

Happy, happy customer

Very quick and easy to arrange an electrician. Very helpful, polite, professional on the phone. Arranged an electrician in four minutes. Given all the information I needed. Just remain polite and professional on the phone. Will definitely be using again if I need an electrician and will definitely recommend to friends and family.

27 février 2024
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Réponse de HandyExperts

Hi Susan,
What a super review, thank you so much for letting us know! Always great to have such positive comments to pass back to the team. They work hard for reviews like this.
Thanks for your valued custom.
The HandyExperts Team

Noté 5 sur 5 étoiles

Professional and respectful

Richard was very professional and a excellent worker polite and engaging would highly recommend

27 février 2024
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Réponse de HandyExperts

Hi Mark,
Thanks for the review! That’s what we like to hear!! We’ll pass your comments back to our team. They’ll be delighted.
Thanks for your valued custom.
The HandyExperts Team

Noté 5 sur 5 étoiles

Very polite and efficient

The service is straight forward and efficient. As an agent, they obviously rely on the quality of the specialist, who will actually do the work, but in my experience the work has always been excellent. One major positive for me is that they always make a personal call, to confirm your order, rather than just relying on impersonal emails. This is one of the main reasons why I will be using them next time, they seem to actually care about what they're doing.

6 février 2024
Avis spontané
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Réponse de HandyExperts

Hi Kevin,
Thanks for taking the time to leave such a thoughtful review. It’s great to receive feedback like this, the team will be delighted.
Thanks for your valued custom.
The HandyExperts Team

Noté 5 sur 5 étoiles

Very speedy response

Very speedy response

24 février 2024
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Réponse de HandyExperts

Hi Fiona,
Thanks for the great review, we aim to please! We’ll pass your comments back to our team. They’ll be delighted.
Thanks for your valued custom.
The HandyExperts Team

Noté 1 sur 5 étoiles

The electrician didn't solve the issue…

There were few ceiling lights off and the switch is making a buzzing sound. The electrician came and replaced the switch. The ceiling lights though still didn't come on. The electrician quoted another 1500 to "properly" fix the issue. I contacted the company and the electrician called me back and rudely told me I shouldn't have done that.

The company took the cost of the switch off. But still charged me the hourly rate of £99 +VAT for the abysmal service I received. The job is NOT done and the issue remains, regardless of whether a switch has been changed. It is not the root cause of the issue!

22 février 2024
Avis spontané
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Réponse de HandyExperts

Hi Lin,
We are sorry to hear about your experience and would like to address the issue. Please call us on 0330 912 2323 so we can put things right for you.
Best wishes,
The HandyExperts Team

Noté 1 sur 5 étoiles

never use this company again

never use this company again. They have so many bad electricians. Not solve your problem but still charge you hourly rate. Now I have to find another electrician to solve the problem.

23 février 2024
Avis spontané
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Réponse de HandyExperts

Hi Anita,
We are sorry to hear about your experience and would like to address the issue. Please call us on 0330 912 2323 so we can put things right for you. We are unable to contact you as we have no record of a job file with your name, and no reference has been left on this review.
Best wishes,
The HandyExperts Team

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