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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We couldn’t recommend the team at Our Money Market anymore. Before accidentally stumbling on them we had been to three brokers who had quoted us high rates and had wasted 3 days for us. We contacted H... Voir plus

Noté 1 sur 5 étoiles

I'm guessing Handypay does not want to talk to people here their Facebook chat on your office phone. I have been on hold on your office number for 50 mins now. No one on this chat app is replying....... Voir plus

Noté 5 sur 5 étoiles

Handypay makes borrowing easy. Simple application process and fast settlements! My bank approached me and I had a pre approval from them, but despite that Handypay was much was easier and a bet... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Handypay were extremely easy to deal with and the process was seamless! If all credit organisation worked the same way as Handypay the lending industry would be much more efficient! Thank you to Dan a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Établissement de crédit
  2. Société de crédit et de prêt automobile
  3. Service de paiement

Écrit par l'entreprise

Handypay is one of the largest home improvement payment plan providers in Australia. We can provide a simple, affordable, payment plan solution that enables customers to turn their house into a home today and pay over time - thats handy! Handypay partners with hundreds of vendors across Australia, so they can also provide their customers with access to affordability options! Whether the next home improvement project is big or small, we can provide customers with a no-obligation free quote and a pre-approved finance amount. No brokers, no hidden fees, apply online or over the phone and get approved in minutes!


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

73 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing process

Amazing process. Great customer service by Quazi. He made the process so easy and explained everything very well. He deserves a promotion.

10 juillet 2024
Avis spontané
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Réponse de Handypay

Thanks for sharing, Tabatha!

Noté 5 sur 5 étoiles

Smooth sailing

Smooth sailing!
Thank you for such a smooth process.
Jake gave me clear and concise information in regards to the needs to fulfil my application and prompt answers. He was a pleasure to deal with.
I will be recommending to family if they ever need finance.

24 juin 2024
Avis spontané
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Réponse de Handypay

Thanks for sharing, Kelly! Glad you had a great experience!

Noté 5 sur 5 étoiles

Shaun helped with the process end to…

Shaun helped with the process end to end and made it seamless. Very accommodating with the situations and answers questions, helps without any timing constraints.
Handypay as a product is great, I used them for my pool build.

20 juin 2024
Avis spontané
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Réponse de Handypay

Pleased to hear of your positive experience, Prawin! Enjoy your new pool!

Noté 5 sur 5 étoiles

Fast Answer, Great Communication

An excellent finance institution that provides an on the spot answer to your enquiry. We had Quazi who was very professional in his approach, provided us with information and answered all our questions. An outstanding team member!!

4 juin 2024
Avis spontané
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Réponse de Handypay

Delighted to hear of your positive experience, Sonny! We agree - Quazi is a star!

Noté 5 sur 5 étoiles

Staff are very helpful and…

Staff are very helpful and accommodating and supportive and they assist you all the way and most important very friendly

30 mai 2024
Avis spontané
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Réponse de Handypay

Thank you for the kind words, Neil :)

Noté 5 sur 5 étoiles

Everything was easy

Everything was easy, clear and the technology used to share the documents was easy to use and fast! Great experience

27 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Handypay makes borrowing simple and fast!

Handypay makes borrowing easy.
Simple application process and fast settlements!
My bank approached me and I had a pre approval from them, but despite that Handypay was much was easier and a better rate than the bank!
Special thanks To John Sutherland for pointing me to the right people and also Dyu and Nemisha were both excellent!
Thanks guys I’ll definitely be going straight to you when I’m looking for my next loan
Highly recommend
Cheers
Paul P

18 mai 2024
Avis spontané
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Réponse de Handypay

Thanks very much for sharing, Paul! Pleased to hear of your positive experience :)

Noté 5 sur 5 étoiles

The whole process from start to finish…

The whole process from start to finish was a great experience. From the initial enquiry through to Patrick following up made the process seamless. I will be definitely recommending Handypay to my clients, friends and family.

20 mai 2024
Avis spontané
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Réponse de Handypay

Very pleased to hear of your positive experience, Darren! Thanks for sharing!

Noté 5 sur 5 étoiles

Quickest and easiest

Quickest and easiest. Excellent professionalism. Highly recommended 👌 👍 👏

20 mars 2024
Avis spontané
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Réponse de Handypay

Great to hear of your positive experience, Gines. Thanks for sharing :)

Noté 5 sur 5 étoiles

Prompt great customer service with a…

Prompt great customer service with a happy tone. Genuine, honest, polite
explained everything correctly and precise.

28 février 2024
Avis spontané
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Réponse de Handypay

Thanks for sharing, Cinzia. Very pleased to hear of your positive experience :)

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, very helpful, guided us clearly through the process. Followed up as needed and answered all of our questions along the way.

1 février 2024
Avis spontané
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Réponse de Handypay

Pleased to hear of your positive experience, Susannah!

Noté 1 sur 5 étoiles

No Good!

Their goal is to get your pre-approved loan document digitally signed in the fastest way possible. This is done while being on the phone with them and if you have any concerns or want to look over the figures and call them back apparently that’s a deal breaker and they will cancel the pre-approval and you have to start the entire application again. The application involves giving a breakdown of monthly expenses, providing drivers license and even giving bank account login username and Password (so they can run a credit check I believe). So when they called me I hadn’t even had time to open the pre-approved email document i received yet so looked while on the phone to them and there was obviously a red flag as the figures had changed from the initial estimates I received after I completed the application process and I was expected to just accept this and sign the document… they explained why my figures changed like they were reading from a script and was not at all tailored to my real personal situation. It all fell through anyway not surprised it ended this way they lured me in with figures that they had no intention of giving… then they blame my credit score which I know is actually really good, then they blame what the purchase is for as opposed to what… anything else the money would be used for. Seems like they just undercut the competition to get my application going then bump it up suddenly to try make a little extra money which then makes it no better than any other finance company. So just be prepared to deal with difficult people on the phone trying to BS you into signing your 5 year loan document immediately or else it will mystically disappear the second they hang up on you. Note: I remained friendly on the phone and just wanted to call them back tomorrow when I was feeling better, it was quite late at night and I was sick.. the guy didn’t even say goodbye just hung up.. anyway at the end of the day it wasn’t the worst loan offer but the customer service was weird and pushy and too quick to paint me as the bad guy with bad credit which all came across as BS. I guess I was just one of many applicants that day he tried to burn through. Start saving your money kids!

9 janvier 2024
Avis spontané
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Réponse de Handypay

Sorry to hear of your negative experience. If you'd like to contact us at info@handypay.com.au , I'd be happy to have a look at your application & provide more clarity on how our process works, wherever needed. - John

Noté 1 sur 5 étoiles

Most disappointing experience

Most disappointing experience with the HandyPay application for a Tindo Tesla. I was told it was a simple and easy way to finance the Tesla. Apparently, "on this occasion your application has fallen outside of our credit policy" but despite repeated requests for detail on which bits fell outside their policy, they were not met with information. The application is poorly designed with not enough attention given to provide sufficient information about financial resources. It was a most humiliating and distressing experience. I would never have applied for this method of finance if I knew this was the result. So much for a simple and easy process. It would have been a convenient way to fund the Tesla. After this experience, I did what many people do and organized payment with a bank transfer on the internet. It was much easier and quicker too. However, I am left with this unfortunate distaste.

31 octobre 2023
Avis spontané
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Réponse de Handypay

Hi Rosemary, we're sorry to hear of your negative experience and appreciate your feedback.
As discussed over the phone on the weekend, your application has left no impact on your credit profile.
Regards,

Noté 1 sur 5 étoiles

really disappointed in their service…

really disappointed in their service they refused my application even though i have a job plus get a carers payment for my mother who is getting worse with her eyesight im giving them a call tomorrow to see exactly why i was refused

20 septembre 2023
Avis spontané
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Réponse de Handypay

Hi Ken, if you'd like to contact us via email at info@handypay.com.au , we'd be happy to locate your application and explain our reason for declining.

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