Hapi Avis 

James was great to talk to. Helped me with 2 x claims, made me at ease whilst explaining the process and helped me through the questions. Would recommend 👌

James was really informative and helpful when setting up and arranging my plans. Talked me through all the different plans and their benefits

Lisa is perfect , Mary Poppins, thanks for helping me with all my claims . You never know when you need it and I did .
Thanks Lisa

I’m extremely disappointed with Personal Group and their Hapi app. They advertise a 27% discount on Odeon cinema tickets, but this is completely false and misleading. The vouchers don’t work as promised — instead of saving money, you are forced to pay more on top of the voucher price. So not only do you not get the advertised discount, you actually end up being charged extra.

When I raised this with their support team, I was met with inconsistent excuses and evasive answers from different staff members. Rather than fixing the problem, they seemed to justify these deceptive practices with a whole host of different comical reasons, which points to a systemic issue with their offers.

I have reported this to my company’s HR team and my bank. This situation should never have escalated this far.

I’m writing this review to warn potential users and HR decision-makers: do not trust the advertised discounts or vouchers on the Hapi app, especially for Odeon tickets. Always check the real cost yourself. Their so-called “discounts” are misleading and end up costing you more.

Mosa, hope that’s how you spell your name. Brilliant guy succeed in getting me back on the app after months of trying problems with account/registration, thank you so much.

Rich F came to assist our team members with this amazing App. He is very knowledgeable and had patience in abundance -- helped with all our questions. This App has so many amazing benefits. Thank you for your time and flexibility to cover all shifts

Charlotte was brilliant with my team - very helpful , thanks ☺️

Rich F came to Reading Multi user to show night shift. Very engaging with all colleagues. Ran through everything very well and mixed in some great humor too.

Shadon was brilliant. He was at our work and talked through everything and had the answers to a lot of questions. Very good deals and would happily deal with Shadon again if I have any issues.

Shadon showed me how to proper navigate the hapi app and get the full use of it. It was great having him share his knowledge

Shadon was amazing. Helped with the Hapi App and showed me everything i need to know. Great guy and very approachable

Shadon archer ,showed us all the good benefits he f the Hapi app and how to use it
Excellent service

Shadon archer . Showed me how to use yhe hapi app . Brilliant app brilliant service and a credit to your team . Thank you

Rich F came to our site, very helpful with information regarding benefits and PG plans. Very friendly and professional as well.

Created a £132 e-voucher for the National Trust for an annual joint membership, transpired that it can't be used in Scotland. Why as someone who lives in Scotland and works for ScotRail is being targeted by unusable discounts. Applied for refund and refused so £132 lost. Have now uninstalled app will never use again.
Quite a few of my team have removed the app as well due to my experience. Will ask my company to review whether if there is a more transparent alternative to Hapi as they bang on about tees and cees, however voucher creation for most of us is at the point of sale and when there's is a queue behind you, you don't have time to look for well hidden gotchas.

Shadon has been very professional on site, very nice man extremely friendly

Met Lisa in Brighton , Hapi is easy to use , great for my weekly food shop , it makes a difference over the year

Lisa nu explain nicely the benefits!
Nice work

Was visited by Rich F, was very polite and helpful with my staff.

Rich F was very informative. Well presented and well informed..