Happyrunsports Avis 139

TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a good experience very easy and fast I ordered on a Monday had it by Friday no damage everything was in the box . I've had it in off- road and on street and in grass and bike I done exceptional.... Voir plus

Noté 5 sur 5 étoiles

Excellent customer service, especially amongst the e-bike manufactures. They are always super responsive, and stand behind their warranty. The only complaint I have is that the battery cover latch lo... Voir plus

Noté 1 sur 5 étoiles

Horrible bikes and company. DO NOT BUY anything from them. They don't honor warranty's, give you the run around on responses or just completely ignore you. Bike completely died with numerous electr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought the HappyRun G-100 Pro about a month ago and rerally love the bike. I have to say the way HappyRun package the bikes and other items are superior to other companies. The bike did have an elec... Voir plus

À propos de l'entreprise

  1. Magasin de moteurs électriques

Écrit par l'entreprise

Provide a more enjoyable way by electric motor bike, HappyRun Sports!


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

139 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 61 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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Noté 5 sur 5 étoiles

Exceptional bike very quick shipping

I had a good experience very easy and fast I ordered on a Monday had it by Friday no damage everything was in the box . I've had it in off- road and on street and in grass and bike I done exceptional. I would definitely recommend and I will be buying more in future thanks happyrun

15 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Great experience

I bought the HappyRun G-100 Pro about a month ago and rerally love the bike. I have to say the way HappyRun package the bikes and other items are superior to other companies. The bike did have an electrical issue with the display flickering and bike cutting off. I reached out to HappyRun sending Pictures and a video. After about 5 days the company sent me a replacement controller, battery balancer and even a speed sensor to make sure I had the parts that would may fix the issue. Upon installing the controller and battery balancer, it fixed the issue...my bike it up and running. I also bought the G-100 a few months back with no issues with that one. So anyway I am a satisfied customer and HappyRun customer service is spot-on for now. Hope the company continue the good work.

2 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Customer Service

Happyrun gave me a quick response and solution. They wanted to make sure I was satisfied with their product.

1 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Epic Customer service

Excellent customer service, especially amongst the e-bike manufactures. They are always super responsive, and stand behind their warranty. The only complaint I have is that the battery cover latch lock broke due to improper fitment. A replacement lock and key set way $45. These are typically $6-10 elsewhere. It was annoying to have to pay so much to replace a part that failed due to design flaw. Still a loyalist and big fan though.

20 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

I purchased a full warranty and now…

I purchased a full warranty and now your company has sent me to X cotton I wish I would have never bought the $200 year warranty you do not honor it you send me to a warranty company that won't do anything I am very disappointed with your warranty and I would like my $200 return to me since your warranty is nonsense thank you for wasting my time

1 avril 2026
Avis spontané
Logo de Happyrunsports

Réponse de Happyrunsports

Hi Ben,

We sincerely apologize for the frustration and disappointment this situation has caused. After reviewing your case, we have confirmed with the insurance company that your rear brake and rear shock absorber are eligible for coverage, and we will arrange for replacement parts to be sent to you.

We are truly sorry for any confusion or inconvenience you experienced with the warranty process and appreciate your patience as we work to resolve this. Our team remains committed to supporting you and ensuring your bike is fully functional as soon as possible.

Thank you for giving us the opportunity to make this right.

Best regards,
HappyRun Customer Service Team

Noté 5 sur 5 étoiles

The motor on my g100 started making a…

The motor on my g100 started making a grinding noise. I contacted happyruns customer service via email. I also included a video of the issue. Happyrun contacted me within hours of my email. They apologized for the issue and asked for my shipping address. Customer service notified me of my replacement motor would he sent to my address. I was happy with there promt service and solution. Good job and keep up the great work 👍

25 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Had an issue with the battery not…

Had an issue with the battery not charging. My grandson was very disheartened. I emailed and they were able to help with troubleshooting and instructional videos. It took me longer than them. I sent videos back of how it did not charge and they responded in less than 24 hrs that battery would be replaced. Update was just given as they are sending new battery via FedEx and FedEx has confirmed it is on the way. Very grateful for their response.
Thank you

15 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

I have two G70 Tank e-bikes from…

I have two G70 Tank e-bikes from HappyRun and the service department has been nothing but helpful,and willing to go the extra mile to make sure any issues are resolved quickly. I've had a great experience so far, and I would recommend them to anyone.

12 mai 2026
Avis spontané
Noté 4 sur 5 étoiles

Works perfectly, had a small holdup.

The bike is amazing, I bought a happyrun G300 pro, it originally didn't work but happyrun sent me a free new controller, gloves, and other accessories for an apology for the wait, I installed the new one, and it works perfectly. Thanks for the support.

1 mai 2026
Avis spontané
Logo de Happyrunsports

Réponse de Happyrunsports

Hello customer,

Thank you for sharing your feedback. We are very sorry to hear about your experience and any inconvenience it may have caused you.

We take every customer's concerns seriously and are committed to resolving issues in a timely and fair manner. If at any time you feel that your concerns have not been adequately addressed, we sincerely apologize.

If you still have unresolved issues or believe certain matters have been handled improperly, we invite you to contact us directly via email. Our team is always ready to assist you and will do our utmost to ensure your concerns are thoroughly reviewed and properly addressed.

We value every customer, and your satisfaction is of the utmost importance to us. We hope to have the opportunity to resolve your issues satisfactorily.
Sincerely,
HappyRun Support Team

Noté 5 sur 5 étoiles

This e-Bike has been the best…

This e-Bike has been the best investment & fun ride. HappyRun Sports is an AMAZING company, the Customer Service is beyond EXCELLENT, warranty of bike & repair issues is TOP NOTCH. So pleased & thankful to this company for an OUTSTANDING experience & great prices!
FL e-Bike owners

6 janvier 2026
Avis spontané

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