Harlowlloyd Avis 

54
TrustScore 1.5 sur 5

1,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

The shoes are cheaply made and not at all the same as the photos on the FaceBook page. I have emailed the company to request a refund and asking information about their return policy, but crickets so... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

As per other reviews, wrong size sent and then you have to pay to send them back to Australia (we are in England), even though they sent the wrong size. Definitely mass made in China and not to order,... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

the return process is a nightmare. no return label given and super expensive since they're based in Australia also dont fall for the "shipping takes time as each order is custom made". it's just ta... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Was expecting good quality from the images online but the boots that arrived look really cheap and feel like plastic. They have insoles that don't even fit properly making them uncomfortable. Their r... Voir plus


Coordonnées de contact

1,5

Mauvais

TrustScore 1.5 sur 5

54 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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1,5

Tous les avis

(54)

6 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very stylish and trendy clothing

Very stylish and trendy clothing, pants sizing fit perfectly and didn’t need a belt, looked great with my doc martens!

29 juillet 2022
Avis spontané
Logo de Harlowlloyd

Réponse de Harlowlloyd

Thank you so much for your great feedback!

Noté 5 sur 5 étoiles

Incredible quality !

Came super quick! So impressed with the quality of the pants and shoes I got. Been really helpful during winter as the pants are super warm and I have also been receiving lots of compliments on them. 10/10 will be buying again from here :)

29 juillet 2022
Avis spontané
Noté 2 sur 5 étoiles

Too small.

Too small.
Shoes took a month to arrive, which was OK, but their sizing is not an accurate conversion, plus their returns are to Australia with no guarantees of refund.

Responses were unempathetic.

15 juillet 2022
Avis spontané
Logo de Harlowlloyd

Réponse de Harlowlloyd

Hi Ben, please contact our customer service crew who'll be happy to help resolve this :-)

Noté 1 sur 5 étoiles

Expensive Garbage

I tried to ask them to cancel the order the same day that I ordered it, because the reviews were awful. They said they could not, because it was already “in production. After taking two months to get here, the $76 pair of joggers I ordered were way too small, even though I followed their fit guide. They also looked like they were made using a laser printer from 1992 and were basically made of synthetic tissue paper. Absolute garbage. Do not buy.

1 mai 2022
Avis spontané
Logo de Harlowlloyd

Réponse de Harlowlloyd

We had a look into this issue and can see that unfortunately we were unable to cancel your order as it had already started fulfilment. We can also see that you ordered our Track Pants and not the Joggers. These are a very different product if it was Joggers you were after. For reference Lacoste sells nearly the identical product for 150 Euro so we don't think our prices are outrageous. Feel free to return the goods for a refund if you're unhappy.

Noté 4 sur 5 étoiles

It took more than a month to arrive

It took more than a month to arrive. Bomber is beautiful. The size chart is way off. Followed the measurements I should order size M, but I want a more relax fit, so I got a L. I am barely able to close the zipper. It's tough to return/exchange cuz I will have to pay for the return shipping to China....

29 avril 2022
Avis spontané
Noté 2 sur 5 étoiles

Smells like China

Extra star because the product was actually delivered and it looked like the shoes on the webcite. But the shoes came in unlabeled white box and without any trademarks or tickets. It was claimed to be vegan leather but it smells and looks like plastic. Very disappointed spending 100e for fake China product.

6 février 2022
Avis spontané
Logo de Harlowlloyd

Réponse de Harlowlloyd

Hi Jenni our products are manufactured in lots of areas all over the world. Some in the USA, Australia, Europe and Asia. We design them here in Australia!

Noté 1 sur 5 étoiles

Scam Shoes are the Wrong Size

The shoes I ordered seemed cool in the picture, but they arrived looking like cheap, plastic crap. They smell like chemicals from the printing process. The cool fabric design is actually just printed on the shoe.

If that weren't bad enough, after waiting forever for shipping, the size is completely wrong.

10 janvier 2022
Avis spontané
Logo de Harlowlloyd

Réponse de Harlowlloyd

Hi Colin. For sizing issues you can contact our customer service team who'll be glad to help. As for the printing smell this goes away usually on the first wear. Please contact our team if you have any other questions :-)

Noté 1 sur 5 étoiles

Don’t bother if you’re in the uk or…

Don’t bother if you’re in the uk or indeed anywhere.
Bought a jacket (bust zip!) and some boots.
Cheap and nasty, plastic from top to bottom.
Returns? Still waiting for my money back! Cost 14quid to return! And they’re not answering my emails! Why should I pay for a return on a product that wasn’t fit for purpose!
Horrendous. Buyer beware.

15 décembre 2021
Avis spontané
Logo de Harlowlloyd

Réponse de Harlowlloyd

We've checked our records and you've been fully refunded. As for any defects we are always here to help resolve any issues. Sorry to hear about your issues Jo but please let us know if you have any further problems.

Noté 1 sur 5 étoiles

Very poor quality shoes

Very poor quality construction. I ordered the Houndstooth Plaid Sneakers. They are plastic top-to-bottom. Extra long shipping times are not worth the outcome. Do not recommend.

30 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Can you be besotted with boots?

After waiting for my first pair of boots to arrive, I was completely blown away by how fantastic they are! I mean, I was only expecting pretty boots, but the combat boots are stylish, functional, light, brilliant fit for wide feet, and the iridescent shimmer makes them stand out (above and beyond the brilliant print!). Reminiscent of William Morris, they are unlike any other boot I have come across, and the range makes choosing a design almost impossible. Which is why my credit card slipped and I bought another pair. The customer service team were quick off the mark when my phone glitched and I ordered an impractical size. I was contacted promptly, the order fixed, and my new boots are on their way. Thanks so much! I look forward to being a loyal customer over, and over, and over again.

1 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Customer service was first rate

Customer service was first rate. They followed up on an issue with the order I didn't pick up on.
Issue was resolved in 10min via email. My money was returned to me and the order as I had intended was processed quickly.
It was their customer service and follow up that initiated this resolution.

17 juin 2021
Avis spontané
Noté 1 sur 5 étoiles

Varen jeg kjøpte lignet ikke på bildet…

Varen jeg kjøpte lignet ikke på bildet i annonsen. Fikk og en annen størrelse enn jeg hadde bestilt. Tok kontakt med kundeservice men de var ikke interessert i å respondere på min henvendelse/klage. Vil absolutt fraråde å handle her.

23 avril 2021
Avis spontané

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