The shoes are cheaply made and not at all the same as the photos on the FaceBook page. I have emailed the company to request a refund and asking information about their return policy, but crickets so... Voir plus
L'entreprise a répondu
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The shoes are cheaply made and not at all the same as the photos on the FaceBook page. I have emailed the company to request a refund and asking information about their return policy, but crickets so... Voir plus
L'entreprise a répondu
As per other reviews, wrong size sent and then you have to pay to send them back to Australia (we are in England), even though they sent the wrong size. Definitely mass made in China and not to order,... Voir plus
L'entreprise a répondu
the return process is a nightmare. no return label given and super expensive since they're based in Australia also dont fall for the "shipping takes time as each order is custom made". it's just ta... Voir plus
L'entreprise a répondu
Was expecting good quality from the images online but the boots that arrived look really cheap and feel like plastic. They have insoles that don't even fit properly making them uncomfortable. Their r... Voir plus
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A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Very stylish and trendy clothing, pants sizing fit perfectly and didn’t need a belt, looked great with my doc martens!

Réponse de Harlowlloyd
Came super quick! So impressed with the quality of the pants and shoes I got. Been really helpful during winter as the pants are super warm and I have also been receiving lots of compliments on them. 10/10 will be buying again from here :)
Too small.
Shoes took a month to arrive, which was OK, but their sizing is not an accurate conversion, plus their returns are to Australia with no guarantees of refund.
Responses were unempathetic.

Réponse de Harlowlloyd
I tried to ask them to cancel the order the same day that I ordered it, because the reviews were awful. They said they could not, because it was already “in production. After taking two months to get here, the $76 pair of joggers I ordered were way too small, even though I followed their fit guide. They also looked like they were made using a laser printer from 1992 and were basically made of synthetic tissue paper. Absolute garbage. Do not buy.

Réponse de Harlowlloyd
It took more than a month to arrive. Bomber is beautiful. The size chart is way off. Followed the measurements I should order size M, but I want a more relax fit, so I got a L. I am barely able to close the zipper. It's tough to return/exchange cuz I will have to pay for the return shipping to China....
Extra star because the product was actually delivered and it looked like the shoes on the webcite. But the shoes came in unlabeled white box and without any trademarks or tickets. It was claimed to be vegan leather but it smells and looks like plastic. Very disappointed spending 100e for fake China product.

Réponse de Harlowlloyd
The shoes I ordered seemed cool in the picture, but they arrived looking like cheap, plastic crap. They smell like chemicals from the printing process. The cool fabric design is actually just printed on the shoe.
If that weren't bad enough, after waiting forever for shipping, the size is completely wrong.

Réponse de Harlowlloyd
Boots arrived exactly as depicted and within the expected timeframe. The company is very responsive to emails and were courteous.
Don’t bother if you’re in the uk or indeed anywhere.
Bought a jacket (bust zip!) and some boots.
Cheap and nasty, plastic from top to bottom.
Returns? Still waiting for my money back! Cost 14quid to return! And they’re not answering my emails! Why should I pay for a return on a product that wasn’t fit for purpose!
Horrendous. Buyer beware.

Réponse de Harlowlloyd
Very poor quality construction. I ordered the Houndstooth Plaid Sneakers. They are plastic top-to-bottom. Extra long shipping times are not worth the outcome. Do not recommend.
After waiting for my first pair of boots to arrive, I was completely blown away by how fantastic they are! I mean, I was only expecting pretty boots, but the combat boots are stylish, functional, light, brilliant fit for wide feet, and the iridescent shimmer makes them stand out (above and beyond the brilliant print!). Reminiscent of William Morris, they are unlike any other boot I have come across, and the range makes choosing a design almost impossible. Which is why my credit card slipped and I bought another pair. The customer service team were quick off the mark when my phone glitched and I ordered an impractical size. I was contacted promptly, the order fixed, and my new boots are on their way. Thanks so much! I look forward to being a loyal customer over, and over, and over again.
Customer service was first rate. They followed up on an issue with the order I didn't pick up on.
Issue was resolved in 10min via email. My money was returned to me and the order as I had intended was processed quickly.
It was their customer service and follow up that initiated this resolution.
Varen jeg kjøpte lignet ikke på bildet i annonsen. Fikk og en annen størrelse enn jeg hadde bestilt. Tok kontakt med kundeservice men de var ikke interessert i å respondere på min henvendelse/klage. Vil absolutt fraråde å handle her.
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