Harnce Heating & Plumbing Avis 165

I was recommended Mathew Harnce as being reliable and reasonably priced. I was delighted with the quick response to my call and a speedy job was completed by a very pleasant guy, Josh... who explained all he had done. Both toilets are working well now.

Harnce Heating and Plumbing are an absolute disgrace. Following a recent boiler service, where they also fitted a service kit and another unspecified part, we have been left with **no hot water whatsoever**. Before their visit, we had hot water. Now, nothing. To add insult to injury, when we contacted Harnce to report this critical issue – directly following their service – they flat-out **refused to come back and investigate without charging us even more money**. Their callous disregard for our situation is appalling. We have two young children and two disabled individuals in our household, all of whom are now without hot water and heating thanks to their shoddy workmanship. Harnce clearly has zero concern for the well-being of their customers, leaving vulnerable people in a completely unacceptable situation. We have escalated this directly to our energy supplier, who organised this company in the first place, and we will be pursuing this matter further. Avoid Harnce Heating and Plumbing at all costs if you value having a functioning heating and hot water system and any semblance of customer care.

Lovely engineer and great work, thank you!

Friendly and professional, came out quickly and fixed the issue first time. I'd definitely use them again

On the discovery of what we have since learnt was a long-standing problem with a leak in our shower cubicle, several neighbours recommended Harnce. From the outset it was apparent that it is an efficiently managed organisation with a customer focus. In diagnosing and solving the problem, they have proved to be both efficient and effective in all respects. we are very happy with the result and would have no hesitation in recommending their services to anyone.

Great company and very easy to deal with. Engineer was punctual, polite and very clean. Highly recommend.

All aspects of the work and correspondence are of the highest quality, great plumbers.

Engineer arrives on time, does an excellent job, explains everything in detail.
Admin wise deserves 6 stars not 5

I would highly recommend Harnce for the fitting of a new boiler

Excellent service - very reliable and professional work

I have absolutely no hesitation in recommending HARNCE Ltd they delivered a very professional service.
Appointment was honoured, I Received advanced notice of arrival time, didn’t need to be asked to remove shoes , kept me abreast at all times what the situation was and what needed to be done.
No waffle, they carried out three jobs for me all of which are first rate as well as being extremely clean and tidy. What else can I ask for. I shall certainly call upon them for any future requirements I have

I would like to express my sincere thanks to HARNCE for time and kind consideration over past couple of days from initial call to completion of the work!

Support and understanding was beyond words, I am so grateful for the immediate response with call out within hours from Neil and super job carried out next day by Josh! Both on time and totally professional in every way!

My appreciation for sourcing the critical parts with an achieved next day delivery from trusted supplier quite exemplary at this time of year!

Being kept up to speed with each visit and parts demand was reassuring and gave me confidence I was in good hands… I recommend & trust this company totally.

Yours Sincerely

Phil

Very prompt service, and turned up as agreed. Skilled plumber who could diagnose the problem with the radiator quickly. Was happy to check the others within the call out charge, and found and resolved a second issue. Would use again.

Very professional, and completed the work quickly and efficiently. Great communication too.

I’ve called them a few times now, and they’ve consistently delivered outstanding service. The last time I called was for a major issue with my water main. I had noticed a drop in water pressure for several days, and I was concerned there might be a leak somewhere.

David was fantastic. He took the time to assess the problem, and after some careful inspection, he determined the water main needed some repairs. He explained everything in layman's terms and gave me a detailed estimate. What really impressed me was how transparent he was about the costs, and he even gave me options for how I could proceed.

The repair was done quickly, and David made sure everything

When wrong part was supplied Josh spent extra time ensuring we were left in as good state as possible. Work was completed and we now have better hot water flow than ever before.

I have used Harnce several times now for a range of jobs from bathroom plumbing to boiler servicing and maintenance. They have been consistently easy to deal with, prompt, reliable and responsive.

I have used this company many times to service my boiler, replace 3 radiators and to do a complete refurb of our master bathroom.
They are a friendly, professional, reasonably priced, very efficient firm.
I'm so happy to have found a plumbing firm I can trust. So much so that we entrusted them with our house key to do work while we were on holiday.
I wouldn't go elsewhere 😊

Boiler replaced and attention to detail with pipe work has been second to none. Neil is meticulous and workmanship is commendable. Would recommend his services to anyone as he cares and this is reflected in the work he does

Harnce Heating & Plumbing - Excellent Service
I had a great experience with Harnce Heating & Plumbing. My boiler was in a very difficult-to-access spot, but the work was completed efficiently and to a high standard. I was impressed by the excellent communication throughout — I was kept informed about my booking and the technician’s arrival time every step of the way. What stood out most was the commitment to quality; he didn’t leave until he was completely satisfied with the work. Highly recommend their services!

Lovely guys, reliable and great quality work. I will use for all my plumbing needs. I wouldn’t hesitate to recommend them.