HarperbrookesAvis 

20
TrustScore 2.5 sur 5

2,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I ordered two pairs of shoes. They sent me a FedEx shipping tracking number. It showed the package was delivered to another address. When I contacted FedEx they told me the package that had been deliv... Voir plus

Noté 5 sur 5 étoiles

I was honestly skeptical at first (I mean, how often does that not end badly online), but my Harper Brookes jacket showed up quickly and the material feels genuinely solid, not cheap like most fast fa... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Ordered a pair of shoes, never delivered, no response from company after repeated attempts to contact. Phone number on website goes to a solar sales company. Total scam, beware.

Noté 1 sur 5 étoiles

Fake company! I didn't get my order for 8 weeks and when I wrote to their email no answer, avoid by all means ! they are dishonest! I informed appropriate institutions to chase it >

À propos de l'entreprise

  1. Magasin de vêtements

Écrit par l'entreprise

Harper Brookes is an online fashion brand offering modern apparel and accessories with a focus on clean design, quality materials, and everyday wearability. Each product is carefully selected to balance timeless style with comfort and durability. We aim to provide a straightforward shopping experience with secure payments, reliable delivery, and responsive customer support to ensure every customer feels confident ordering from us.


Coordonnées de contact

2,5

Bas

TrustScore 2.5 sur 5

20 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,5

Tous les avis

(20)

20 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I ordered two pairs of shoes- it was a scam

I ordered two pairs of shoes. They sent me a FedEx shipping tracking number. It showed the package was delivered to another address. When I contacted FedEx they told me the package that had been delivered to the other address was not mine and that I had been scammed. I tried to contact the company Harper and Brookes. There has been no response. They are located in Hong Kong. I have seen the same pair of shoes on several different websites under different names as well. Their site has many beautiful items but they don’t actually deliver!

23 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Beware - SCAM

Beware, it's a scam. I ordered some shoes and they never arrived. I asked for an explanation and they never came. You'll lose your money and your time.

31 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Fake company

Fake company! I didn't get my order for 8 weeks and when I wrote to their email no answer, avoid by all means ! they are dishonest!
I informed appropriate institutions to chase it >

10 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Ordered a pair of shoes

Ordered a pair of shoes, never delivered, no response from company after repeated attempts to contact. Phone number on website goes to a solar sales company. Total scam, beware.

20 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

SCAM

I bought a pair of shoes and the tracking says it has been delivered. It has been delivered to some random address. Have sent emails and have had no response. I am afraid they are an SCAM! Avoid at all costs!!

19 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Never received my order

I’ve ordered a pair of boots which never arrived. Ive contacted the company repeatedly and no response. As far as I am concerned this company is a scam. Do not buy from them. YOU WILL LOSE YOUR MONEY

25 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Never Received!

I ordered a pair of boots which never arrived. Ive contacted the company repeatedly and no response. As far as I am concerned this company is a scam. Do not buy from them. YOU WILL LOSE YOUR MONEY

2 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

It’s been 15 days since I placed the…

It’s been 15 days since I placed the order. Have not received the order and there is no tracking information that I’ve been sent. Tried to contact the merchant but they have not responded. Very disappointing service at the moment

THE WEBSITE IS A FRAUD. KEEP SAFE!!!

24 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Not a great start…

Placed an order 5 days ago and the status update just says ‘ready for processing’. Not a great experience so far considering the website states orders are processed within 1-3 days.
Update 17th Feb - contacted via Harper Brookes website 3 days ago requesting an update and heard nothing. Not impressed.

8 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Quality, Great Company

Everything about this order went smoothly. From checkout to delivery, no issues at all. The quality is excellent, stitching is clean, and the fit is exactly as described. I’ve worn it a few times already and it still looks brand new. Glad I gave Harper Brookes a shot.

10 janvier 2026
Avis spontané
Logo de Harperbrookes

Réponse de Harperbrookes

Hi Elad — appreciate you sharing this. Great to hear everything went smoothly and that the quality, fit, and stitching lived up to expectations. Thanks for giving Harper Brookes a shot.
— Harper Brookes Team

Noté 5 sur 5 étoiles

Such a great experience

Such a great experience, will come back for sure! Good quality and durability, customer service on point as well.

1 janvier 2026
Avis spontané
Logo de Harperbrookes

Réponse de Harperbrookes

Hi Douglas — appreciate you taking the time to leave this. Great to hear the quality and durability stood out, and that our customer service delivered as it should. Looking forward to having you back.
— Harper Brookes Team

Noté 5 sur 5 étoiles

Great service

I was honestly skeptical at first (I mean, how often does that not end badly online), but my Harper Brookes jacket showed up quickly and the material feels genuinely solid, not cheap like most fast fashion stuff. Fit was spot on with the size guide and stitching feels durable. I’ve already worn it out twice and gotten legit compliments. Will order more from them.

28 janvier 2026
Avis spontané
Logo de Harperbrookes

Réponse de Harperbrookes

Hi Anne — thanks for the honest review. We know the skepticism, so it means a lot to hear the jacket delivered on fit, quality, and feel. Even better that you’re already getting compliments. Appreciate the trust, and we’ll be here when you’re ready for the next one.
— Harper Brookes Team

Noté 5 sur 5 étoiles

I ordered a jacket after seeing an ad…

I ordered a jacket after seeing an ad and honestly didn’t expect much, but I was pleasantly surprised. The jacket arrived faster than expected and the quality feels premium — heavy, well-made, and fits exactly as described. You can tell it’s not cheap fast-fashion. Would definitely order again.

3 janvier 2026
Avis spontané
Logo de Harperbrookes

Réponse de Harperbrookes

We’re glad the jacket exceeded your expectations, especially on quality and fit. That’s exactly what we aim for: solid materials, proper construction, and no fast-fashion shortcuts. Enjoy wearing it, and we’ll be here whenever you’re ready for the next one.

Noté 4 sur 5 étoiles

Ordered me a jacket for winter was on…

Ordered me a jacket for winter was on sale, arrived quickly and quality is very nice too! Can recommend.

24 décembre 2025
Avis spontané
Logo de Harperbrookes

Réponse de Harperbrookes

Thanks, Harjoyt — glad to hear the jacket arrived quickly and met your expectations. Quality and smooth delivery are things we take seriously. Appreciate the recommendation and your support.

Noté 5 sur 5 étoiles

I bought a pair of shoes from this…

I bought a pair of shoes from this store after seeing them advertise on Facebook, I’m normally skeptical about purchasing off social media and took a chance but best decision I ever made, these shoe are incredible quality, fit perfectly and shipped fast, going to order a pair for my dad for Father’s Day, love them.

7 janvier 2026
Avis spontané
Logo de Harperbrookes

Réponse de Harperbrookes

Thanks for the trust, Tom. Always good to hear from someone who took a chance and was pleasantly surprised. Great that the fit, quality, and delivery all landed right—and hope your dad enjoys his pair as well.

Noté 4 sur 5 étoiles

Pretty good experience

Pretty good experience! Order arrived fast and the quality was decent for the price. If possible next time ship eco-friendly but besides that very nice.

8 janvier 2026
Avis spontané
Logo de Harperbrookes

Réponse de Harperbrookes

Thank you for sharing your experience. We’re pleased to hear the order arrived quickly and met your expectations. We appreciate your feedback on packaging and are continuously exploring more sustainable options.

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