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2,5
6 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I've been waiting 3 weeks for my order to ship. This order was marketed as "in stock and ready to ship". I've asked for an updated ETA on the delivery and have not been given an answer; only offered a small discount for a future order, which I definitely won't use.
I would give zero stars if I could. I purchased 3 items on 9/22. Today is 10/15 and only the label has been created. Their excuse is they’re a small boutique that just moved to a new warehouse so that’s the delay. It’s ridiculous. I’ve contacted customer service over 6 times via email asking them to cancel the order since they can’t get it to me in a timely fashion. They won’t honor my request. They just say the same thing over and over again. “We are doing our best to get your items shipped out” this is the last time I EVER purchase items made in Canada or China. I’ve learned my lesson. I’ll look them up in Trustpilot first. Always there have been significant horrible reviews about the company. Never again. It’s a scam. They won’t issue refund and never ship your items
I ordered a dress in two sizes with the intention of returning the one that didn't fit. When I asked for a way to return, I kept getting messages asking me to keep the dress and accept a small refund (15%-30%). I continually emailed their sales email address and finally was given an address to return one dress. I paid for USPS 3-Day mail and it was REFUSED by Hartley Ridge when USPS tried to deliver it to the address that was given to me. When I confronted them again, via email because the phone number listed doesn't work, they apologized and told me I could send it to a different address in another state. I never got my refund from them for a dress in a package that was never even opened. Their website states that they offer 30 days no hassle returns, but this is false, as I never was able to get it returned. Please do not order from this website. I wish I had not.
Run, run. Run!!!!! Do NOT order a single thing from this company!!! I have been trying to get answers about my order for 2 MONTHS and I keep getting robotic "excuse emails!!!" I have requested management, a refund and now filed fraud charges with my bank. Do NOT order from this company!! You will never get what you ordered and you will have to spend endless, unnecessary hours trying to fight for your money back!
DO NOT SHOP HERE! SCAM! The company is based in China even though they have a US address on their website. The clothes will ship from China and they will not provide you with an estimated delivery date. I ordered from them for an event and not only will my clothes not arrive for the event but it might be delivered when I'm out of the country.
Ordered pair of sneakers. Just loved them. Keep them on seven days a week.
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