Today we went back to Harvey Norman’s at Holywood exchange we needed a new oven and we ended up leaving with a new oven, a sage barista express impress coffee maker and a shark flex style 5in 1 £1... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit A-D, 304 Airport Road West, BT3 9EJ Belfast, Antrim, GB
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Lisez les avis des autres
The guys were brilliant so polite and kind. I was worried about getting the large piece of furniture upstairs but they handed it so professional and with no nonsense. Thanks guys!
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Daire was so patient and helpful today in store. He took time to listen to me and suggest suitable products and discuss suitable alternative. He answered all of my questions and was extremely consider... Voir plus
L'entreprise a répondu
We went shopping for a sofa in Harvey Norman Holywood Exchange. Davy was exceptionally helpful, answering all our queries and making sure we got what we needed. Great, friendly, competent service
L'entreprise a répondu
À propos de l'entreprise
- Grand magasin
- Magasin d'électronique
- Magasin de canapés
- Magasin de literie
- Magasin de meubles
- Ordinateur et accessoires
Écrit par l'entreprise
With over 300 stores worldwide, Harvey Norman is a leading retailer of Home Appliances, Technology, Furniture and Beds. Our brand message is simple: ‘A great place to shop’. We’re dedicated to offering the best range of products at the best price, providing best-in-class service and most of all, prioritising our customers’ needs. At Harvey Norman, we believe value is key, but you should never have to compromise on quality and style, which is why we offer a wide range of products to suit all budgets and lifestyles. Over the past 21 years, Harvey Norman has expanded its worldwide presence with stores in Malaysia, Singapore, Slovenia, New Zealand, Republic of Ireland, Northern Ireland and most recently expanded its footprint to the United Kingdom. In October 2024, the company launched its flagship UK store at the Merry Hill Shopping Centre in the West Midlands, marking its first venture into the English market.
Coordonnées de contact
Unit A-D, 304 Airport Road West, BT3 9EJ, Belfast, Antrim, Royaume-Uni
- 028 9039 5800
4,8
Excellent
558 avis
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Very helpful and knowledgeable sales…
Very helpful and knowledgeable sales assistant
24 septembre 2026
Avis spontané
Réponse de Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Iris,
We are delighted to hear that our sales assistant provided you with such helpful and knowledgeable service. Thank you for sharing your positive experience with us!
Kind Regards,
Kevin
Wonderful delivery men
The guys were brilliant so polite and kind. I was worried about getting the large piece of furniture upstairs but they handed it so professional and with no nonsense. Thanks guys!
24 septembre 2026
Avis spontané
Réponse de Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Jessica,
We're so pleased to hear that our team handled your furniture delivery with such professionalism and care, especially with the challenge of getting it upstairs. Thank you for your kind words!
Kind Regards,
Kevin
We went shopping for a sofa in Harvey…
We went shopping for a sofa in Harvey Norman Holywood Exchange. Davy was exceptionally helpful, answering all our queries and making sure we got what we needed. Great, friendly, competent service
9 septembre 2026
Avis spontané
Réponse de Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Michael,
We are thrilled to hear you had such a positive shopping experience and that our team member was exceptionally helpful. It's wonderful to know you received great, friendly, and competent service. Thank you for your kind words!
Kind Regards,
Kevin
Today we went back to Harvey Norman’s…
Today we went back to Harvey Norman’s at Holywood exchange we needed a new oven and we ended up leaving with a new oven, a sage barista express impress coffee maker and a shark flex style 5in 1
£1,363.94 later. 😁 our sales assistant was Patricia Martin invoice no. 498025 and the reason we bought more than we anticipated was Patricia, she knew everything about the coffee machine and all the difference’s between each one, also the oven which we did need again with her knowledge we chose the right one and just because it was my birthday and I was chatting to her about hair stylers and I didn’t want to pay too much
I ended up with the whole “whistling Dixie” 5 in 1 shark flex style at £269.00 😆 she is a wonderful sales assistant communicates and has great product knowledge as well as charm and personality. Xxx
19 septembre 2026
Avis spontané
Réponse de Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Janet,
We are so happy to hear about your recent positive experience with us! It sounds like you had a fantastic visit and found some wonderful new items for your home. We truly appreciate you sharing your kind words about our sales assistant's excellent product knowledge, charm, and personality. We are glad that we could make your birthday a little extra special with your new purchases. Thank you for choosing us!
Kind Regards,
Ayushi
First class service
The delivery of our furniture from Harvey Norman was absolutely flawless and the tracking information kept us informed of the exact time the furniture was going to arrive. The delivery staff were very polite and helpful and positioned the furniture exactly where we required it. First class service.
17 septembre 2026
Avis spontané
Réponse de Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Ken,
We're so pleased to hear about your flawless delivery experience. It's wonderful that our tracking information kept you informed and that our delivery staff were polite and helpful, positioning your furniture exactly as you wished.
Kind Regards,
Ayushi
The best customer service
Daire was so patient and helpful today in store. He took time to listen to me and suggest suitable products and discuss suitable alternative. He answered all of my questions and was extremely considerate in all interactions. Thank you so much.
13 septembre 2026
Avis spontané
Réponse de Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Lisa,
We're so pleased to hear about your positive experience in our store. It's wonderful that our team member was patient, helpful, and considerate in all interactions. We appreciate you sharing your feedback!
Many thanks,
Katie.
Very helpful in store
Very helpful in store. Delivery updates great. Delivery guys professional and super efficient.
11 septembre 2026
Avis spontané
Réponse de Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Valeria,
We're so pleased to hear about your positive in-store experience and that our delivery updates were helpful. It's wonderful that our delivery team was professional and efficient!
Many thanks,
Katie.
Really pleasant pair of lads who…
Really pleasant pair of lads who delivered our sofa. On time and then carefully delivered and set up where we wanted it. Grand job.
8 septembre 2026
Avis spontané
Réponse de Harvey Norman United Kingdom - Harvey Norman Holywood
Hi William,
We're so pleased to hear about your positive experience with our delivery team! It's wonderful to know they were on time and carefully set up your sofa.
Many thanks,
Katie.
First class service
Delivery was on time and efficient. Installation went ahead with no problems.
8 septembre 2026
Avis spontané
Réponse de Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Edith,
We're so pleased to hear that your delivery was on time and efficient, and that the installation went smoothly. Thank you for your positive feedback!
Many thanks,
Katie.
Réponse de Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Milena,
We're so pleased to hear that our team was friendly and punctual. Thank you for taking the time to share your positive experience!
Many thanks,
Katie.
Great place to shop
Great place to shop. Always has great offers on that beat other electrical retailers. Staff know their onions also.
27 août 2026
Avis spontané
Réponse de Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Justin,
We're so glad to hear you consistently find great offers and that our team is knowledgeable. It's wonderful to know you have such a positive shopping experience with us!
Kind Regards,
Ayushi
very bad service never will order from…
very bad service never will order from this company again gave wrong order it's on there system what customers order owe me £18 pounds will never give it back will report them to trading standards
1 septembre 2026
Avis spontané
Réponse de Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Gary,
Thank you so much for taking the time to leave this review. We are very sorry to hear this, can you please e-mail the details of this to customer@support.harveynorman.co.uk and we can have this looked into?
Many thanks,
Katie.
Delivery of king size mattress
2 guys brought mattress into room and took wrapper off and even raised the headboard to suit new mattress.
26 août 2026
Avis spontané
Réponse de Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Alison,
We're so happy to hear our team provided such excellent service with your new mattress setup! We truly appreciate your kind words.
Many thanks,
Katie.
Great product & fab service from Davy
A fab store and great product, but for us dealing with Davy made this a stand out buying experience. Down to earth, not too pushy but yet seemed to appear everytime we had a question! He did us a great deal and made everything so straightforward. After we ordered he kept in regular contact with updates, and even fixed an issue (my fault) at the very last minute when he really didn’t have to. Perfect example of someone going above and beyond, and a credit to Harvey Norman ⭐️ Thanks Davy!
20 août 2026
Avis spontané
Réponse de Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Nadine,
We are so pleased to hear about your excellent experience with our team member. It's wonderful that they could assist you thoroughly and meet your needs, making your buying experience stand out. We truly appreciate your kind words and recognition.
Many thanks,
Katie.
delivery of suite
The 2 delivery men were very friendly and professional. They took great care bringing the suite into my home and put it together. Highly recommended.
19 août 2026
Avis spontané
Réponse de Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Karen,
We're so pleased to hear about your positive experience with our delivery team. It's wonderful to know they were friendly, professional, and took great care with your suite.
Kind Regards,
Kevin
Great service!
The two delivery guys who came today are a credit to your business. They were polite and helpful and soon sorted me out. The timed deliveries with real time tracking worked well. I am more than satisfied with your service. Thank you.
15 août 2026
Avis spontané
Réponse de Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Jackie,
We're so pleased to hear about your positive delivery experience. It's wonderful that our delivery team was polite and helpful, and that our tracking system worked well for you. We're delighted you're satisfied with our service!
Kind Regards,
Victoria
Terrible customer service experience…
Terrible customer service experience for online orders.
14 août 2026
Avis spontané
Réponse de Harvey Norman United Kingdom - Harvey Norman Holywood
Hi there,
We are truly sorry to hear about your negative experience with our online order service. We are committed to improving.If we can assist you further, please contact our customer support team. customer@support.haveynorman.ie
Kind Regards,
Victoria
Natasha in the Holywood Belfast branch…
Natasha in the Holywood Belfast branch fantastic service from a wonderful saleswoman
9 août 2026
Avis spontané
Réponse de Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Brian,
We are delighted to hear you received such fantastic service from our team member at the Holywood Belfast branch. Your positive feedback is greatly appreciated!
Kind Regards,
Victoria
Davy was very helpful and knowledgable…
Davy was very helpful and knowledgable in store. Any questions we had, he was able to answer and he was very reassuring regarding the delivery of the sofa as there are access restrictions. Would recommend to friends and family.
12 août 2026
Avis spontané
Réponse de Harvey Norman United Kingdom - Harvey Norman Holywood
Hi Amy,
We're so pleased to hear about your positive experience in our store. It's wonderful that our team was able to provide such helpful and knowledgeable service, and reassure you about the delivery. Thank you for your kind recommendation!
Kind Regards,
Kevin
Great service from Davy
My mother and I visited the Holywood Exchange store to purchase a sofa we had looked at on a previous occasion. We were assisted by Davy who handled our purchase professionally and with good humour. Unfortunately, I do not recall the name of the staff member who helped us when we first looked at the sofa, but we are always pleased with the service we receive when we visit and would not hesitate to recommend this branch.
8 août 2026
Avis spontané
Réponse de Harvey Norman United Kingdom - Harvey Norman Holywood
Hi George,
We are so pleased to hear you had such a positive experience with us and that our team provided professional and good-humoured service. We appreciate you sharing your kind feedback.
Kind Regards,
Kevin
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