Hasthemes Avis 

10
TrustScore 2.5 sur 5

2,6

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise

Écrit par l'entreprise

HasTech, a team of 45 experienced designers & developers. 150,000 customers from more than 80 countries using our product & services. We are selling websites templates and themes (HTML, WordPress, Shopify) and custom web design services from 2012.


Coordonnées de contact

2,6

Bas

TrustScore 2.5 sur 5

10 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,6

Tous les avis

(10)

3 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

If you want to save time, run from these templates

I bought these templates with the intention of saving time in my developments.

Ooohh boy, what a mistake.

Each template is a mess of bad implementation poorly done with AI. Mixed implementations of plain css with tailwind, they don't use astro features (even if the project is in astro)... It's like they have been vibing with AI with no idea of what they are doing.
It's the first time in my 9 years as developer that another dev scam me. And of course they don't refund, because who would be happy with a service like this.

It was my fault for not taking a look to truspilot before buying. At least I leave this in here and maybe I can save a poor soul.

29 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

I purchased an HTML template and paid…

I purchased an HTML template and paid for it, but I was not sent the template files. I did not receive any download link. I contacted technical support, and several days have already passed without any response. THIS IS A SCAM!

10 février 2026
Avis spontané
Logo de Hasthemes

Réponse de Hasthemes

Thank you for your feedback, and we sincerely apologize for the inconvenience you’ve experienced with our plugin and support process. We completely understand your frustration and would like to resolve this as quickly as possible.

Due to the National Parliament Election in our country, our office was temporarily closed from February 11 to February 14, 2026, which caused a delay in our email response. However, we have now returned, resolved the issue you experienced, and are currently awaiting your reply.

We truly appreciate your patience and are committed to making this right.

Noté 5 sur 5 étoiles

Extremely disappointed with the refund process

Extremely disappointed with the service. After experiencing technical issues with plugin dependencies, an employee (Kamal) agreed to a refund. However, a month has passed, the money is nowhere to be seen, and they have stopped responding to my support thread.
It is very concerning when a company stops communicating after promising a refund.
Avoid until they fix their support process.

Ticket number: [Ticket #459946C1]

UPDATE: HasThemes contacted me and has successfully completed the refund. I appreciate the assistance in resolving this matter. Thank you.

5 janvier 2026
Avis spontané
Logo de Hasthemes

Réponse de Hasthemes

Thank you for your feedback, and we sincerely apologize for the inconvenience you’ve experienced with our plugin and support process. We completely understand your frustration and would like to resolve this as quickly as possible.

To assist you further, could you please share your Support Ticket ID so we can locate your case and check the status of your refund request?

We truly appreciate your patience and are committed to making this right.

Noté 1 sur 5 étoiles

This is tisgraceful brand

I bought a plugin called shoplentor from this disgraceful brand. After using the plugin for 2 weeks, it broke and all the steps I made until then were deleted. I have created a ticket about this and there has been no answer for days. Working with Hasthemes could be the mistake of your life. I am sure that you will lose not only money but also time. I never recommend it, I have never seen such an irresponsible brand in my life!

19 juin 2025
Avis spontané
Logo de Hasthemes

Réponse de Hasthemes

Thank you for your feedback, and we sincerely apologize for the inconvenience you've experienced with our plugin and support team. We understand how frustrating it can be to lose your progress, and we're sorry for the delay in responding to your support ticket due to weekends.

Could you please provide us with your ticket ID? We would like to look into this issue immediately and resolve it as quickly as possible, ensuring that your progress is restored and the issue is fixed.

We truly appreciate your patience and are committed to making things right.

Noté 1 sur 5 étoiles

A Scam Disguised as a Plugin – Nonexistent Customer Support

I recently purchased this plugin, expecting it to meet my needs, but it turned out to be completely unusable due to major compatibility issues. As soon as I encountered the problem, I contacted support and requested a legitimate refund.

Their response? A categorical refusal, claiming that I should have tested the free version before purchasing. This argument is completely absurd—any product that is sold must function properly, and if it doesn’t, a refund should be the bare minimum.

Not only is their support unhelpful and dishonest, but their refund policy is designed to trap customers once they’ve made a purchase. It’s nothing more than a deceptive practice.

I strongly advise against using this plugin or doing business with this company, as they clearly have no regard for their customers. However, if I were to receive a fair resolution and a refund, I would be open to revising my review. But for now, my experience has been nothing short of terrible, and I warn anyone considering this purchase to stay away.

18 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Don't use them

Bought a webflow template from them. Nothing works, full of bugs and constant frustrating errors.

Followed up with support. Never heard back. Trying to get a refund.

20 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent Customer Service

HasThemes went above and beyond to help us fixed issues with our WordPress website after a breaking change. They responded in a timely fashion and volunteered to fixed it themselves...and we are not even paid customers.

Keep up the good work HasThemes!

25 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

plugin working now!

I had a problem earlier getting my plugin to install. Tarek at Tech support team sent me a personal video on how to fix. Thanks for coming through with your support! Looking forward to using this now!

22 février 2023
Avis spontané
Logo de Hasthemes

Réponse de Hasthemes

Thank you very much for sharing your experience 🙂

We'll definitely let Tarek know about your wonderful feedback. We are excited to see how you utilize the plugin features and what kind of store you will create. If you have a moment, don't forget to share it with us.

Also, if you need any assistance, don't hesitate to reach out through our support channel: https://woolentor.com/contact/

Our support team would be more than happy to help you out.

Best regards,
HasThemes

Noté 1 sur 5 étoiles

Liars and untrustworthy

Bunch of cowboys. Do not buy from these fools. Their templates are corrupted and they will refuse to use a refund stating terms and conditions nonsense.

Avoid.

13 juin 2022
Avis spontané

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