Hateem Holidays Avis 6

My experience with this travel agency has been extremely disappointing and stressful.

I applied for a visa to Belgium through their services, and the entire process was mishandled. Despite collecting payment from me and assuring that the flight and hotel bookings were legitimate and refundable (after applicable cancellation charges), they submitted fake or invalid documents for both. This led to the embassy requesting a resubmission of documents, which delayed my visa approval by over a month.

What made the situation worse was their lack of accountability. I have been consistently following up with them for over two months regarding the refund for the refundable flight tickets, but they have now stopped responding entirely. The lack of communication and support has caused me significant stress and frustration.

I trusted them with an important process, and instead, I was left dealing with unnecessary delays, financial loss, and emotional distress. Due to their unprofessional and fraudulent handling of my case, I am now considering filing a police complaint against them.

I would strongly advise others to exercise caution before engaging with this agency.

Warning: Fraudulent and unprofessional visa agent – avoid at all costs

I had an extremely bad experience with this visa agent, whom I hired to assist with my Schengen visa application for Belgium. From start to finish, their service was not only unprofessional but outright fraudulent.

After taking my money, they repeatedly demanded additional payments without providing any clear justification. When I asked for a flight ticket as part of my application, they gave me what turned out to be a fake dummy ticket. The embassy identified it as invalid and requested a genuine ticket, which caused my application to be negatively impacted.

This dishonest and incompetent handling led to a significant loss of both time and money. The agent took no responsibility and offered no real solution—further proof of their unprofessional conduct.

I strongly urge others to avoid this service entirely. Always verify that you are dealing with a transparent and trustworthy agent, or better yet, apply directly through official embassy channels to protect yourself from fraud and incompetence.

I had a very bad experience with this visa agent. I paid them to assist with my Schengen visa application for Belgium, but they were unprofessional and dishonest.

After taking my money, they kept asking for additional payments without clear explanation. They provided me with a “flight ticket” which turned out to be a fake (dummy ticket). When I submitted my application, the embassy identified it as invalid and asked me to provide a genuine ticket.

Because of this, I lost both time and money, and my application was negatively affected. The agent did not take responsibility and did not offer any proper solution.

I strongly advise others to avoid this service. Always make sure you are dealing with a trustworthy and transparent agent, or apply directly through official channels to prevent such issues

Paid to assist for Schengen visa to Belgium and later he asked extra money for tickets. Then he provided the dummy tickets which embassy has noted and l had to book another flight ticket and submitted to embassy. When l asked about it he told the flight from London to Brussels has cancelled because of US Iran war, which was the joke of the year . I collected the flight details from website and sent to him and he did not respond to that. waisted nearly 3 weeks and money for tickets purchased and the courier charges. Asked for refund but no response.
Cons:
Limited knowledge
Not trustworthy
Less validity of visa( maximum 1 month)

I contacted one of the staff of Hateem travels and holidays to help me process Schengen visa to Brussels. I was charged and I paid fully but was deeply disappointed the way I was ripped off. I was given a dummy air ticket to the embassy. The embassy notified me that I need to get a verifiable return ticket to process my visa. Hateem charged me £150 to flight ticket. And I was given a dummy ticket. I had to pay for another ticket directly to British Airways to process my visa. It became an Herculean task to get a refund from Hateem company. I was dribbled like a ball. The company took £30 again from the £150 claiming it was a cancellation fee. I was given a dummy ticket and yet £30 was charged as cancellation fee on a non existence ticket.
I paid since December 15th, 2025, when I realised that they are not going to refund £120 back to me, I asked for a return ticket to Paris and it took them five days before the ticket was given to me. I was given a ticket to Paris in February, 2026 after texting back and forth.
Very unprofessional act on the part of Daniel and the sales representative of Hateem.
I was treated badly .

I had a wonderful experience with Hateem Holidays, and I want to give a special thanks to Daniel. He was incredibly helpful throughout the entire visa application process, guiding me with patience and professionalism. Thanks to his support, everything went smoothly, and I felt confident at every step. I truly appreciate his dedication and assistance. Highly recommend Daniel and Hateem Holidays for anyone needing visa services!