Haxbybakehouse Avis 

Lovely staff very nice area great value and best coffee ive ever had!

One star too many; read on to find out why …
On 11.03.20 at 17:00 I was reversing out of a parking bay; there was no other vehicle was to my left, right or behind me. I was in an established reverse manoeuvre and so I had right of way, yet a van man appeared and did not stop to allow me to continue the manoeuvre; I had to stop abruptly causing me to lurch forward, even though I was reversing slowly.
I emailed Haxby Bakehouse, for it was their van man who failed to stop.
Lockdown occurred on 23.03.20, ie 13 days after this incident. Prior to Lockdown, I did not receive a reply, which is a poor reflection upon Haxby Bakehouse.
On 08.07, I emailed Haxby Bakehouse for a second occasion, which did prompt a reply.
Email exchange with Haxby Bakehouse was quite dreadful, particularly, as the woman with whom I was emailing alleged that “I would however like to inform you that I have spent many years in HR dealing with CUSTOMER complaints!”.

If Haxby Bakehouse woman did indeed work within HR, then she ought to know that the first thing you do is to issue an email acknowledging receipt and that the matter would be investigated; she did not do so.
Why I persisted with my emails is twofold as Haxby Bakehouse woman failed:
(i) To acknowledge my email, choosing to resort to passive aggressive behaviour.
(ii) To accept that her driver could have caused an accident, for which she would have been liable

Oh so many drivers have increasingly poor driving skills. They might choose to tailgate, jump red lights, or fail to stop when another driver has right of way as they are reversing.

Last year, I reversed parked in Haxby Co-Op car park. When I returned to the car a very kind lady came over saying that a female driver had driven into the bay next to my car, yet had scratched the passenger panel, reversed and simply driven off!

This very kind lady had made a note of the vehicle registration and had reported the incident with the police. I had no alternative other than to record the incident with my insurance company.

When renewing my car insurance there was an increase, despite my car being correctly positioned in the parking bay, stationary and that I was nowhere near the car when the other woman driver scratched my car!

I contacted the other driver, a GP!, who said “oh, I didn’t think you’d notice a little scratch”; her attitude was appalling for she simply did not care. This “little scratch” cost the GP £500, at which point she said “that’ll teach me”

You see Haxby Bakehouse woman, the reason why your driver (who clearly demonstrated his own impatience and poor driving skills), who deliberately failed to stop and allow me to complete my reverse manoeuvre is of concern. However, of equal concern is your attitude, which was quite dreadful, bearing in mind you had (allegedly), “that I have spent many years in HR” … mmm