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Hazel The Label Avis 14

•
TrustScore 4 sur 5

3,8

Magasin de vêtements pour femmes
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À propos de l'entreprise

  1. Magasin de vêtements pour femmes

Écrit par l'entreprise

Hazel the Label creates modern, versatile fashion for confident women who want to express their style with ease. Our collections combine strong silhouettes with feminine details, designed to highlight your confidence in every moment, from everyday routines to special occasions. We believe style is a reflection of who you are. That’s why we focus on clean, contemporary designs that are easy to wear, easy to combine, and always make an impact without feeling overdone. Our pieces are made to move with you throughout your day whether you’re working, studying, relaxing, or going out. At Hazel the Label, our community is at the heart of everything we do. We actively listen to feedback and use real customer insights to improve our collections, ensuring that each item feels both stylish and practical. We aim to create clothing that not only looks good, but also feels comfortable and empowering to wear. Quality and attention to detail are essential to us. From fabric selection to fit and finish, we strive to deliver pieces that meet the expectations of modern women. Hazel the Label isn’t just about fashion, it’s about confidence, self-expression, and feeling your best every day.

Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

14 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 1 sur 5 étoiles

Scam

Scam! Ordered dress,it runs small and wanted to return. They offered to sent me new one for only $30 but I didn't want. I wanted a refund. They stopped responding even I sent all the photos and everything they requested by return policy! Scam scam scam!!!

13 avril 2026
Avis spontané
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Réponse : Hazel The Label

We’re really sorry to hear about your experience and understand how frustrating this must feel.

This is definitely not the experience we want for our customers, and we’d really like to help resolve this for you as quickly as possible. Please reach out to our customer service team at contact@hazelthelabel.com
so we can review your case and assist you further.

We appreciate your patience and the opportunity to make things right.

Noté 1 sur 5 étoiles

Hazel the Label is a complete scam

Hazel the Label is a complete scam. They marked my order as “shipped,” but the tracking has never updated and shows zero movement. It’s been weeks and nothing has arrived. Customer service is useless and refuses to give a refund despite no proof the item was ever sent.

11 avril 2026
Avis spontané
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Réponse : Hazel The Label

We’re very sorry to hear about your experience and understand your frustration with the delay and lack of tracking updates.

Please note that in some cases, tracking information may take time to update depending on the carrier, and we’re always here to help investigate any issues further. We kindly encourage you to reach out to our customer service team at contact@hazelthelabel.com
so we can look into your order in detail and assist you as quickly as possible.

We appreciate your patience and the opportunity to resolve this for you.

Noté 5 sur 5 étoiles

Stylish & comfortable co-ord set

The co-ord set I tried looked stylish and was easy to wear. Fabric felt breathable, and sizing was mostly accurate. Good option if you want something trendy but still comfortable.

4 avril 2026
Avis spontané
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Réponse : Hazel The Label

Thank you so much for your thoughtful review! 💛

We’re really glad to hear that you found the co-ord set both stylish and comfortable. It’s great to know the fabric felt breathable and that the sizing worked well for you overall—that’s exactly what we aim for!

Your feedback truly means a lot to us, and we’re so happy you’re enjoying your purchase. We hope to have you back again soon for more trendy and comfy finds ✨

Noté 2 sur 5 étoiles

They don’t accept returns

The dresses were of terrible quality and the sizing was completely inconsistent. When the dresses arrived, the quality was so bad I decided to return it. They do not accept returns at all. They only offer you a 10% refund or 15% store credit. It is a scam. Jessica Miller, the customer service agent, is not remotely helpful throughout these processes.

6 avril 2026
Avis spontané
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Réponse : Hazel The Label

Hi Sarah, We’re really sorry to hear about your experience, and we truly appreciate you taking the time to share your feedback.

This is definitely not the kind of experience we want our customers to have. We sincerely apologize for the frustration caused regarding the quality, sizing, and the return process, as well as for how your concern was handled.

We would really like the opportunity to make this right for you. Could you please reach out to our customer support team again so we can review your case more thoroughly and work toward a proper resolution? Rest assured, we want to sort this out for you as fairly and quickly as possible.

Thank you again for bringing this to our attention, and we hope to regain your trust. 💛

Noté 5 sur 5 étoiles

Stylish & lightweight party dress

Ordered a long evening-style dress, and it matched the pictures well. Material felt soft and lightweight. Not extremely premium, but definitely good enough for parties or special outings.

2 avril 2026
Avis spontané
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Réponse : Hazel The Label

Thank you for your lovely feedback! 😊 We’re so glad to hear the dress matched the pictures and that you found the material soft and lightweight. ✨ It’s great to know it feels just right for parties and special outings. We truly appreciate your support and hope to serve you again soon!

Noté 5 sur 5 étoiles

Quick Support, Good Quality

The ordering was smooth, and the customer service replied quickly to my query. The outfit fits well, and the stitching looks decent. Happy with it.

3 avril 2026
Avis spontané
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Réponse : Hazel The Label

Thank you for your kind feedback! 😊 We’re delighted to hear that your ordering experience was smooth, our customer service was helpful, and that you’re happy with the fit and quality of the outfit. ✨ We truly appreciate your support and hope to serve you again soon!

Noté 5 sur 5 étoiles

Fashionable and Comfortable

I liked the styles they offer, which are very trendy. The material is comfortable, though I expected it to be a bit thicker, still a good buy.

1 avril 2026
Avis spontané
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Réponse : Hazel The Label

Thank you for your feedback! 😊 We’re glad to hear you liked the trendy styles and found the material comfortable. We also appreciate your note about the fabric thickness—it helps us improve and better match expectations. ✨ We hope you enjoy your purchase and look forward to serving you again!

Noté 5 sur 5 étoiles

Amazing fit and comfortable

I recently ordered the Indyra Swimwear from Hazel the Label and I have to say, it is just WOW. The fit was superb, and the fabric felt really comfortable. It's definitely a confidence booster dress.

1 avril 2026
Avis spontané
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Réponse : Hazel The Label

Thank you so much for your lovely feedback 💕 We’re so happy to hear that you love the Indyra Swimwear and that it fits beautifully and feels comfortable ✨ Thanks for choosing Hazel the Label!

Noté 5 sur 5 étoiles

Perfect Fit, No Regrets

I wasn't sure about buying the Maxi Dress at first, but I'm glad I did. The fabric feels nice, and it fits really well. Thank you!

29 mars 2026
Avis spontané
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Réponse : Hazel The Label

Thank you so much for your kind words! We’re so happy to hear that you took the chance on the Maxi Dress and ended up loving it. It’s great to know the fit and fabric met your expectations—that’s exactly what we aim for.

Enjoy wearing it, and we hope it makes you feel amazing every time! 😊

Noté 5 sur 5 étoiles

Decent First Purchase

I ordered from this store for the first time, and my experience was decent. The product matched the pictures, which is always a relief when shopping online.

26 mars 2026
Avis spontané
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Réponse : Hazel The Label

Thank you for sharing your experience with us! 😊 We’re glad to hear that your first purchase matched the pictures and met your expectations. Your feedback means a lot to us, and we hope to make your next experience even better. 💛✨

Noté 5 sur 5 étoiles

Stunning and Feminine

I recently bought the Andrea Top from Hazel The Label, and I'm honestly impressed. The sequin detailing looks stunning in person, and the ruffles add a nice feminine touch.

26 mars 2026
Avis spontané
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Réponse : Hazel The Label

Thank you so much for your lovely feedback! 😊 We’re so happy to hear that you love the Andrea Top and that the sequin detailing and feminine ruffle design stood out for you. ✨ Your kind words truly mean a lot to us, and we hope you enjoy wearing it for many special occasions! 💛

Noté 5 sur 5 étoiles

Subtle style for everyday wear

Bought the Olivia floral design earrings, and I love how minimal they are. Great for daily use, especially if you prefer something subtle yet stylish.

24 mars 2026
Avis spontané
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Réponse : Hazel The Label

Thank you so much for your lovely feedback ✨ We’re delighted to hear that you love the Olivia floral design earrings and that they’ve become a great everyday piece for you. Subtle and stylish is exactly what we hoped they would feel like!

Noté 1 sur 5 étoiles

It’s a scam

It’s a scam. Just a nice website front but from the back end it’s not a real brand. The product quality is so low and is so cheap looking when you where that it is not wearable. So the clothes don’t at all look on people like they do on the website. Also their return policy is a scam, because they except you to pay for shipping and customs to send something back to china. So you basically cannot return anything. They try to persuade you to keep the stuff and buy even more things with a discount, which is crazy, so we basically can’t get a refund, because so the costs of sending something back.

30 mars 2026
Avis spontané
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Réponse : Hazel The Label

Thank you for sharing your feedback.

We are sorry to hear that your experience did not meet your expectations. Please note that we are a legitimate brand, and our goal is to provide quality products and excellent customer service.

If you have concerns about a specific order, our team would be happy to assist you directly. Please contact our Customer Service at contact@hazelthelabel.com, and we will work with you to address any issues, including returns or exchanges, according to our policy.

We appreciate your feedback and hope to resolve this matter to your satisfaction.

Noté 5 sur 5 étoiles

Elegant & Beautiful Earrings

The Jade Earrings from Hazel The Label are so elegant. I wore them to a family event, and they added just the right amount of sophistication without feeling heavy.

22 mars 2026
Avis spontané
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Réponse : Hazel The Label

Thank you so much for your lovely feedback! ✨ We’re thrilled to hear that the Jade Earrings added the perfect touch of elegance to your family event. Your kind words mean a lot to us!

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